2005 MERCURY MOUNTAINEER Complaints

TWO PROBLEMS...FIRST WHENEVER I SHIFT INTO REVERSE THERE IS A HESITATION AND IT TAKES LONGER THAN IT SHOULD TO REVERSE. IM ALSO EXPERIENCING A JERK BEFORE I COME TO A COMPLETE STOP. SECOND ..THE BACK OF MY LIFT HAS A CRACK FROM THE BOTTOM OF THE WINDOW TO THE MERCURY SYMBOL AND THEN IT CONTINUES DOWN UNDER THE SYMBOL. I'VE DONE SOME RESEARCH AND THERE RE LOTS OF OTHERS WITH THESE SAME ISSUES. I ONLY HAVE ABOUT 70000 MILES ON IT. *TR

TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THERE WAS A CRACK IN THE LIFT GATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

I BOUGHT THIS SUV CASH FROM A DEALERSHIP AND WAS TOLD NO DAMAGES! I HAVE ALL THE ORIGINAL PAPERWORK STATING NO DAMAGES TO THE VEHICLE. I PAID 14300.00 CASH. I WENT TO TRADE IN MY SUV TO DOWNSIZE AND WAS TOLD THERE WERE TITLE ISSUES AND THE FRAME WAS CRACKED. I THEN LOOKED OVER ALL MY PAPERWORK FRONT AND BACK TO SEE IF I MISSED ANYTHING-TO SEE IF ANY DAMAGES WERE NOTED. I CONTACTED THE DEALERSHIP AND THEY SAID IT IS NOT THERE FAULT THAT THE DEALERSHIP THAT I WAS TRYING TO TRADE THE SUV IN WAS JUST TELLING ME THAT TO BUY MY TRADE IN FOR A LESS VALUE. I OBTAINED THE REPORT FROM AUTO CHECK AND IT CLEARLY STATES THE SUV WAS A LEASE. IT WAS IN AN ACCIDENT ON 12/06/07 THEN SOLD FOR AUCTION. NEW ENGLAND AUCTION REPORTED CLEARLY: AUCTION ANNOUNCED AS FRAME DAMAGE. WAS SOLD TO THE DEALERSHIP ON 12/28/07 THEN SOLD TO ME ON 01/09/08. AGAIN NO DAMAGES REPORTED TO ME. NOW I AM DRIVING A VEHICLE WITH A DAMAGED FRAME WHICH IS UNSAFE TO DRIVE. AND NO ONE WILL TAKE THE SUV BECAUSE OF THE FRAME DAMAGE. THE DEALERSHIP WANTS "PROOF". I HAVE BEEN UNABLE TO FIND THE ORIGINAL DEALER OR AUCTION GROUP. I ONLY HAVE THIS REPORT TO GO ON. PLEASE HELP ME! I WOULD HAVE NEVER BOUGHT THIS VEHICLE IF I KNEW IT HAD FRAME DAMAGES TO IT. CAN YOU PLEASE HELP IN ANYWAY! I WOULD LIKE TO BE REFUNDED OR GIVEN A CAR OF EQUAL VALUE THAT IS SAFE TO DRIVE. I DON'T KNOW WHAT TO DO. PLEASE CONTACT ME. THANK YOU. *JS

BRAKE PEDAL WENT TO FLOOR, THEN LIFTED PEDAL, THEN I HAD BRAKES, I SHOULDN'T HAVE TO PUMP MY BRAKES TO STOP MY VEHICLE, SERVICE CENTER REPLACED FRONT ROTORS, PADS, AND REAR ROTORS AND PADS, BLEED THE SYSTEM, THIS LASTED ALL BUT 3 DAYS AND IT HAPPENED AGAIN, WHAT GIVES WITH FORD, MERCURY BRAKE ISSUES......? *TR

TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE REAR LIFT GATE EXHIBITED A QUARTER INCH CRACK FROM THE BOTTOM OF THE REAR WINDOW AND DOWN TO THE BOTTOM OF THE REAR HATCHBACK DOOR. AS A RESULT, WATER WAS ENTERING THE VEHICLE THROUGH THE CRACK. THE CONTACT STATED THAT THE REAR OF THE VEHICLE HAD STRONG ODOR OF MOLD. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 74,848.

TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE LIFT GATE PANEL WAS CRACKED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.

TRANSMISSION JERKING AND JUMPING INTO GEAR, AND REVERSE, ROLL FORWARD IN PARK ON A HILL. LIFTGATE HAS A CRACK AROUND AND UNDER THE SYMBOL. *KB

TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THE OVERHEAD CONSOLE THAT CONTROLS THE AIR CONDITIONING, THE DOME LIGHTS IN THE REAR OF THE VEHICLE, AND THE BRACKET HAD SEPARATED FROM THE VEHICLE. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 38,995 AND THE CURRENT MILEAGE WAS 39,000.

TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THERE WAS A CRACK IN THE REAR LIFT-GATE, RIGHT DOWN THE MIDDLE AND AROUND THE MANUFACTURERS EMBLEM. THE CRACK STRETCHED FROM THE TOP TO THE BOTTOM OF THE LIFT-GATE. DUE TO THE CRACK BEING LOCATED NEAR THE WINDSHIELD WIPER MOTOR, IT WOULD FREEZE AND CAUSE ABRASIONS TO THE HANDS WHENEVER THE LIFT-GATE WAS OPENED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AT LEAST THREE TIMES, BUT THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIR EXPENSES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 44,000. UPDATED 09/28/11*LJ THE CONSUMER ALSO STATED ICE FORMED IN THE CRACKED AREA CAUSING BUBBLING OF REAR GATE AND FREEZING WINDSHIELD, WHICH CAUSED THE REAR WIPER TO NOT WORK. UPDATED 10/07/11

I OWN A 2005 MERCURY MOUNTAINEER PREMIER SUV. LAST SUMMER I NOTICED THAT ONE OF THE BOLTS ON LIFTGATE IS BROKEN. I WENT BACK TO THE DEALER WHERE I PURCHASED THE TRUCK AND ALTHOUGH THIS IS A COMMON PROBLEM WITH THIS TRUCK IT WAS NOT RECALLED FOR THE 2005 YEAR. THEY WANTED TO CHARGE ME $600 FOR REPAIR.I FOUND THAT TO BE AN UNACCEPTABLE RESPONSE CONSIDERING FORD HAS BEEN AWARE THAT THE BOLTS ARE INFERIOR. I RESEARCHED TO FIND THAT MANY CONSUMERS HAVE THE SAME COMPLAINT.ADD TO IT THAT THIS WEEK THE "CRACK" APPEARED BENEATH THE GLASS ON THE LIFTGATE NEAR THE EMBLEM(EVIDENTLY ANOTHER FLAW WITH THIS TRUCK WIDELY REPORTED BY OTHER VEHICLE OWNERS). AT THIS POINT IT IS EVIDENT TO ME THAT THE LIFTGATE NEEDS TO BE REPLACED BY FORD AT THEIR EXPENSE.I CHOSE THIS TRUCK FOR SAFETY FOR MY FIVE CHILDREN AND NOW FEEL IT IS UNSAFE TO TRANSPORT THEM WITH THIS LIFTGATE FALLING APART. THE REPSONSE FROM FORD CUSTOMER SERVICE STATED THIS YEAR WAS NOT RECALLED FOR THE FAULTY LIFTGATE PROBLEM AND THE EXPENSE TO REPLACE IS MINE.SLOWLY THE LIFTGATE BOLTS AND THE LIFTGATE ARE BREAKING RENDERING ME UNABLE TO UTILIZE IT. HOW DO I KNOW THE GLASS IS SAFE EVEN IF I HIT A BUMP? PLEASE ADVISE.