2008 MERCURY MOUNTAINEER Complaints

THE FIRST TIME THE FOLLOWING OCCURRED WAS THE FIRST DAY I DROVE THE VEHICLE. THE DEALERSHIP REPLACED THE TUMBLER, BUT 1 1/2 YEARS LATER IT STARTED AGAIN. WHILE DRIVING, I MOVED MY FOOT FROM THE ACCELERATOR TO THE BRAKES, AND MY KNEE BRUSHED ALONG THE KEY FOB DANGLING FROM THE IGNITION SWITCH. THE SEATS THEN AUTOMATICALLY RETRACTED TO THE REAR POSITION. THIS HAPPENS ON A DAILY BASIS, AND SEEMS TO BE EXTREMELY DANGEROUS--PARTICULARLY BECAUSE IT HAPPENS NOT ONLY WHEN MOVING MY FOOT TO THE BRAKE, BUT ANYTIME. WHILE I REACT QUICKLY ENOUGH, I HAVE CHILDREN IN MY CAR AT ALL TIMES AND IF I WAS BRAKING TO AVOID AN ACCIDENT, IT WOULD BE IMPOSSIBLE AS I AM ONLY 5'5". SINCE MY WARRANTY WAS ONLY GOOD FOR ONE YEAR, IT WILL NOW COST ANOTHER $400 FOR A NEW TUMBLER, BUT I'VE NEVER HAD A CAR WHERE THE TUMBLER IS REPLACED EVERY 1 1/2 YEARS OR EVER FOR THAT MATTER. AM I SUPPOSED TO WAIT FOR A FATAL ACCIDENT WHERE EITHER MYSELF OR MY CHILDREN ARE SEVERELY INJURED OR KILLED? *TR

WHILE DRIVING, I MOVED MY FOOT FROM THE ACCELERATOR TO THE BRAKES, AND MY KNEE BRUSHED ALONG THE KEY FOB DANGLING FROM THE IGNITION SWITCH. THE SEATS THEN AUTOMATICALLY RETRACTED TO THE REAR POSITION. THIS HAS NOW HAPPENED FOUR TIMES, AND SEEMS TO BE EXTREMELY DANGEROUS--PARTICULARLY BECAUSE IT HAPPENS WHEN MOVING MY FOOT TO THE BRAKE. WHILE I REACTED QUICKLY ENOUGH IN THESE NORMAL INCIDENTS, IF I WAS BRAKING TO AVOID AN ACCIDENT, I DOUBT I'D BE SO LUCKY. *TR

MY VEHICLE'S WARRANTY IS 5 YEARS/60,000 MILES. SINCE THIS WEEK I HAVE HEARD A METAL SCRATCH NOISE FROM THE VEHICLE DURING DRIVING ON THE ROAD. I BROUGHT MY VEHICLE TO FORD DEALERSHIP SHOP, IT IS FOUND THAT REAR AXLE SEAL HAS BEEN DAMAGED WITH OIL LEAKAGE. UNFORTUNATE, THE REPAIR IS NOT COVERED BY WARRANTY BECAUSE IT HAS BEEN 5 YEAR, ALTHOUGH THE MILEAGE IS ONLY 43500 MILES. *TR

ONCE THE KEY IS INSERTED THE SEAT WILL MOVE INTO POSITION AND THE INTERIOR LIGHTS TURN OFF. THAT IS WHAT SHOULD HAPPEN. WHAT HAPPENS IS MY KNEE NUDGES THE KEY THE CAR WILL THINK I HAVE TAKEN THE KEY OUT AND WILL TURN THE INTERIOR LIGHTS ON AND MOVE MY SEAT ALL THE WAY BACK TO ITS OUT POSITION. THIS CAN CAUSE AN ACCIDENT BECAUSE ME FEET NO LONGER TOUCH THE PEDALS. AS SOON AS THIS HAPPENED MY AIR BAG LIGHT CAME ON BUT NO CODES ARE SHOWING. THIS HAS HAPPENED MULTIPLE TIMES AND I AM SURPRISED THERE IS NOT A RECALL FOR THIS SINCE THERE ARE OTHERS SUFFERING WITH THIS AS WELL THAT I HAVE SEEN POSTED IN ONLINE FORUMS. *TR

**I FIRST NOTICED MY TIRE PRESSURE LIGHT CAME ON UPON PURCHASING MY VEHICLE. THE DEALER SAID THAT THE AIR MAY HAVE BEEN LOW AND COULD FLUCTUATE WITH THE WEIGHT IN THE VEHICLE. HE FILLED THE TIRE THAT APPEARED TO HAVE BEEN LOW AND IT TURNED OFF MOMENTARILY. A FEW DAYS LATER IT HAPPENED AGAIN AND I WOULD ADD AIR WHICH ALLEVIATED AGAIN IN THE SAME TIRE, BUT FOR A FEW HOURS LATER IT CAME ON AGAIN WHICH I FOUND OUT ENDED UP BEING AN ISSUE WITH ALL 4 OF THE TIRES. AFTER SEVERAL ATTEMPTS OF FILLING AND REFILLING OVER A PERIOD OF TIME AND USING "A FILLER" (CAN OF AIR FOR FLAT TIRES) IS WHEN I KNEW THEN ALL 4 TIRES ARE DEFECTIVE. THE AIR PRESSURE GOES ON AND OFF AND HAS NOW STAYED ON! I AM LUCKY IF IT TURNS OFF AT ALL NOW! THE TIRES ARE FIRESTONE DESTINATION A/T TIRES. **ALSO THE PASSENGER SIDE BACK PANEL (WHERE THE GAS FILL-TANK HOLE PANEL IS) WAS MANUFACTURED IN PROPERLY AS IT IS SEVERELY RUSTING, BUBBLING PAINT, AND CHIPPING AWAY ONLY BUT IN THIS ONE SPOT. THE RUST SIZE IS THE ONLY SPOT ON THE VEHICLE IN WHICH IS ABOUT THE SIZE OF THE PALM OF MY HAND. **I ALSO HAVE AN OUTSTANDING COMPLAINT ALREADY WITH A VERY DANGEROUS FAULTY CRUISE CONTROL ON THIS VEHICLE WHICH STALES THE VEHICLE AND RENDERS IT UNCONTROLLABLE WHILE DRIVING AND IN MOTION. *TR

ENGINE WILL NOT TURN OVER. ALL ELECTRONICS WORK. KEEP TURNING IGNITION KEY ON AND OFF SOMETIMES IT WILL START IN A FEW MINUTES OTHER TIMES IT HAS TO SIT FOR A HALF HOUR OR MORE. DOME LIGHT WILL COME ON FOR NO REASON. AFTER READING OTHERS HAVING SAME ISSUES, I TURNED ON EASY ACCESS AND SLIGHTLY TURNED IGNITION KEY AND SURE ENOUGH THE SEAT WENT BACK AND DOME LIGHT CAME ON. THIS VEHICLE HAS BEEN TO A FORD DEALER NUMEROUS TIMES, ONCE TOWED, AND THEY CAN'T SEEM TO DUPLICATE THE PROBLEM. THANKS TO THIS WEBSITE I NOW HAVE MORE INFORMATION AND HOPEFULLY WILL BE ABLE TO GET THIS ON GOING ISSUE FIXED. THE EASY ACCESS IS ALWAYS TURNED OFF. THE NO CRANK NO START IS THE BIG PROBLEM BECAUSE I CAN'T GO ANYWHERE FOR JUST A HALF HOUR AND BE CONFIDENT IT WILL START. *JS

I PURCHASED THIS USED VEHICLE WHICH IS IN EXCELLENT SHAPE AND I LOVE EVERYTHING ABOUT IT EXCEPT THE SEAT ISSUE. AFTER HAVING THE CAR FOR ABOUT A WEEK THE POWER SEAT STARTED MOVING ON ITS OWN. THE INTERIOR LIGHTS WILL COME ON AND THE ACTUAL NAVIGATION/RADIO SYSTEM AND DRIVING LIGHTS DIM. I HAVE LOOKED ONLINE AND THIS SEEMS TO BE A CONSTANT PROBLEM AND IS BASICALLY THE IGNITION AREA THAT NEEDS TO BE REPLACED. I HAVE ALMOST BEEN IN A FEW ACCIDENTS BECAUSE OF THIS AND HAVE 2 SMALL CHILDREN. MY MOTHER HAD TO DRIVE MY CAR ONE DAY AND SHE PULLED OVER IN COMPLETE FEAR BECAUSE OF ALMOST WRECKING. THERE HAS TO BE SOME TYPE OF RECALL TO FIX THIS PROBLEM. EVERY BUMP YOU HIT THIS HAPPENS NOW. MULTIPLE TIMES IN A 10 MIN DRIVE. IT IS SERIOUSLY DANGEROUS. PLEASE RESPOND ASAP! THANK YOU! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE DRIVER'S SEAT MOVED BACKWARD INDEPENDENTLY AS ALL OF THE INDICATOR LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT INADVERTENTLY TOUCHED THE IGNITION SWITCH AND THE SEAT MOVED TO ITS NORMAL POSITION. THE CONTACT WAS ABLE TO CONTINUE DRIVING BUT THE FAILURE RECURRED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND ONCE IT WAS RESTARTED IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 73,800 AND THE CURRENT MILEAGE 74,900.

WHILE DRIVING THE VEHICLE, THE SEAT SUDDENLY WENT ALL THE WAY BACK AND THE INTERIOR LIGHTS CAME ON. AFTER A MOMENT, THE SEAT WENT BACK TO NORMAL POSITION AND THE LIGHTS WENT BACK OUT. THIS HAS HAPPENED SEVERAL TIMES SINCE THEN, WE FINALLY FIGURED OUT IT WAS THE IGNITION, WITH THE CAR ACTING LIKE THE KEY JUST GOT PUT IN THE IGNITION OR JUST PULLED OUT, AND THE SEAT MOVING ALL THE WAY BACK FOR EASIER INGRESS/EGRESS AND THE COURTESY LIGHTS COMING ON. SINCE I AM ONLY 5 FOOT 2 INCHES, WHEN THE SEAT MOVES BACK I CAN NO LONGER REACH THE PETALS, A VERY DANGEROUS SITUATION WHILE DRIVING. I HOPE THIS GETS FIXED BEFORE SOMEBODY GETS HURT, AS I HAVE A COUPLE FRIENDS WITH MOUNTAINEERS, ONE IS THE SAME YEAR, WHO HAVE THE SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 10 MPH OVER A SPEED BUMP, THE IGNITION SWITCH MALFUNCTIONED AND CAUSED THE SEAT TO MOVE IN REVERSE. ADDITIONALLY, THE INTERIOR LIGHTS ILLUMINATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 80,000.