1998 MERCURY MOUNTAINEER Complaints

VEHICLE CONTINUED TO EXPERIENCE PROBLEMS WITH THE DRIVER'S SEAT BOLT AFTER RECALL WAS PERFORMED. *PH THE CONSUMER STATED THE VEHICLE EXPERIENCED A PROBLEM WITH THE SEATS PRIOR TO RECEIVING THE RECALL. THE REPLACING BOLT WAS STILL NOT PROVIDING THE PROPER SUPPORT NEEDED TO KEEP THE DRIVER'S SEAT FROM EXPERIENCING LOOSENESS, WHICH OCCURRED WHILE THE VEHICLE WAS IN MOTION, WHICH CAUSED THE CONSUMER TO MAKE FREQUENT STOPS TO BRING THE SEAT BACK TO ITS PROPER POSITION. *JB *NM

1998 MERCURY MOUNTAINEER HEADLIGHTS GO DARK MOMENTARILY WHEN USING TURN SIGNALS OR CHANGING FROM LOW TO HIGH BEAMS

WHILE DRIVING, THE VEHICLE BEGAN TO DRIVE ROUGH AND MAKE NOISES. THE DRIVER PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED FLUID LEAKING UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHICH DETERMINED THAT THE TRANSMISSION CASING HAD A LARGE HOLE. THE TRANSMISSION MUST BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *PH

WHILE DRIVING AT 40 MPH THE ACCELERATOR PEDAL SEPARATED FROM ITS LINKAGE AND FELL OFF. THE DEALERSHIP INDICATED THAT THIS WAS CAUSED BY THE WELDING BECOMING DETACHED AND NEEDED TO BE RE-WELDED. *AK *SCC *JB

WHILE DRIVING AT 35 MPH DRIVER LOST CONTROL OF THE VEHICLE AND HIT ANOTHER VEHICLE HEAD ON. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. *AK

CD RADIO DISPLAY HAS GONE OUT, FIRST BEGAN TO FADE IN AND OUT AND NOW I HAVE NO DISPLAY. MANY PEOPLE HAVE EXPERIENCED THIS PROBLEM. THERE ARE FORUMS ON THE INTERNET THAT SPECIFICALLY DISCUSS THIS ISSUE. IT HAS ALSO OCCURED WITH MANY EXPLORERS AS WELL. HOW CAN FORD/MERCURY NOT RECALL AN OBVIOUSLY WIDESPREAD FLAW? THIS REALLY MAKES ME DOUBT THEIR CUSTOMER SERVICE EFFORTS.*AK

MY POWER DOORS WON'T UNLOCK ALONG WITH ITS REMOTE, THE KEY AND THE DOOR LOCK/UNLOCK BUTTON. THIS HAS BEEN HAPPENING ON AND OFF FOR THE PAST MONTH. HOWEVER, WHEN THE CAR GOES INTO DRIVE, THE DOORS LOCKED AUTOMATICALLY. *LA

I RECEIVED A RECALL NOTICE FOR MY 1998 MERCURY MOUNTAINEER FOR A SEAT RECLINER BOLT. I MADE AN APPOINTMENT WITH MY DEALERSHIP. THEY TOLD ME THAT THY COULD NOT REPAIR AND DO THE RECALL AS THE SEAT WOULD NOT RECLINE. THE LEVER TO RECLINE THE SEAT BROKE OFF IN MY HAND ABOUT SIX MONTHS AGO. I FIGURED THAT WAS THE SHABBY CRAFTSMANSHIP THAT WAS BEING REPAIRED. NOW I HAVE AN AUTO STILL IN NEED OF SAFETY REPAIR AND THE DEALERSHIP REFUSES TO FIX IT. I HAVE CALL MERCURY DIRECTLY AND THEY TOLD ME ITS UP TO THE DEALER. *JB

WHEN HANDLING A CD THAT WAS EJECTED FROM THE STEREO OF MY 1998 MERCURY MOUNTAINEER, THE DISC WAS SO HOT I RECEIVED A FIRST DEGREE BURN. APPARENTLY, HEAT BUILD-UP WITHIN THE DASH BOARD OF THE FORD EXPLORER/MERCURY MOUNTAINEER IS CAUSING EXTREMELY HIGH TEMPERATURES AND I'M CONCERNED THAT THERE IS A POTENTIAL FIRE HAZARD. THE TEMPERATURE IS ALSO HIGH ENOUGH TO CAUSE COMPONENT FAILURES WITHIN THE STEREO HEAD UNIT ADDING TO MY CONCERN OF A POSSIBLE FIRE HAZARD. MANY INTERNET FORUMS HOST DISCUSSIONS ABOUT THE HEAT BUILD-UP CAUSING THE DISPLAY UNITS OF THE STEREOS TO FAIL INTERMITTENTLY, OR COMPLETELY. ACCORDING TO THE DISCUSSIONS, THIS IS VERY COMMON OCCURRENCE, HAPPENING ON SEVERAL FORD AND MERCURY MODELS OVER SEVERAL YEARS. (INCIDENT DATE IS APPROXIMATE). *JB

CONSUMER CALLED COMPLAINING THAT FRONT WHEEL AXLE BROKE WHILE DRIVING AT 65 MPH. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL . HOWEVER, DEALER WAS CONTACTED, AND STATED THAT THE VEHICLE HAD NO WARRANTY, AND THE CONSUMER WOULD HAVE TO PAY FOR THE REPAIRS.*AK