2004 MERCURY MOUNTAINEER Complaints
View complaints related to 2004 MERCURY MOUNTAINEER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2004 MERCURY MOUNTAINEER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 MERCURY MOUNTAINEER- BLUE ISLAND, IL
TRANSMISSION SEEMS TO BE FAILING OR TRANSFER CASE ITS REALLY A BIG PROBLEM BECAUSE WHEN I DRIVE ONTO THE EXPRESS WAY A RATTLING NOISE GETS LOUDER AS I ACCELERATE I FEEL CONCERNED ABOUT MY SAFETY AND MY CHILDREN PLUS OTHER DRIVERS THEY SHOULD RECALL FOR VEHICLE INSPECTION I AM VERY UPSET AND SCARED. *TR
Source: NHTSA WEB SITE -
2004 MERCURY MOUNTAINEER- BLUE ISLAND , IL
I PURCHASED A 2004 MERCURY MOUNTAINEER FIRST THE REAR LIFTGATE PLASTIC BROKE AND THERE'S A CRACK BY THE EMBLEM ON SOME OCCASIONS WHEN PUT IN REVERSE IT MAKES A LOUD BANG NOISE OR WHEN STARTING TO ACCELERATE BUT THE BIGGEST PROBLEM IS THAT ON THE HIGHWAY UP TO 50MPH AND OVER THERE SEEMS TO BE A RATTLE UNDER THE ENGINE AND IT GETS LOUDER WHEN MPH IS HIGHER IM NOT SURE WHAT IT IS BUT IM REALLY WORRIED THAT IT MAYBE A TRANSMISSION PROBLEM AND IF THIS PROBLEM ISN'T RECALLED ME AND MY FAMILY PLUS OTHERS ARE IN REALLY BIG DANGER ITS A FAMILY CAR SO IM STARTING TO WORRY FOR MY FAMILY AND THERE SAFETY THESE VEHICLES NEED TO GO ON INSPECTION AND SOON SO THESE DOESN'T LEAD TO ANY ACCIDENTS. *TR
Source: NHTSA WEB SITE -
2004 MERCURY MOUNTAINEER- DETROIT, MI
PREMATURE RUSTING AND PAINT BUBBLING ON REAR QUARTER PANEL UNDER FUELING DOOR (CONTINUES TO GET WORSE.) I HAVE OBSERVED SEVERAL OTHER LINCOLN/MERCURY VEHICLES WITH SAME PROBLEM. *TR...UPDATED 12/09/15 *BF
Source: NHTSA WEB SITE -
2004 MERCURY MOUNTAINEER- CLIFTON, CO
REAR LIFT GATE IS FRACTURED FROM THE WINDOW DOWN AROUND AND THROUGH THE EMBLEM. THERE IS NO RECALL FOR THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2004 MERCURY MOUNTAINEER- MOKENA, IL
THE HINGE PIN ON THE REAR LIFT GATE WINDOW ON MY 2004 MERCURY MOUNTAINEER SNAPPED. FORTUNATELY, THE RIGHT SIDE HINGE HELD, PREVENTING THE ENTIRE WINDOW FROM FALLING TO THE GROUND. I DID MANAGE TO GET IT CLOSED DESPITE THE FACT THAT THE ENTIRE LIFT GATE SLIPPED DOWNWARD FROM ITS PROPER POSITION. THIS SEEMS LIKE A VERY DANGEROUS DEFECT, ESPECIALLY SINCE THE ADDED STRESS COULD EASILY BREAK THE OTHER HINGE. *TR
Source: NHTSA WEB SITE -
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2004 MERCURY MOUNTAINEER- WILLIAMSBURG, PA
TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE REAR LIFT GATE WAS FRACTURED AROUND THE EMBLEM UP TO THE MIDDLE OF THE REAR WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WAS NO RECALL AND TO CONTACT NHTSA. THE FAILURE MILEAGE WAS 63,725. UPDATED 03/01/13*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MERCURY MOUNTAINEER- FREDERICK, MD
ENGINE STALLS WHEN ACTIVATING CRUISE CONTROL WHICH RESULTS IN HAZARDOUS DRIVING SITUATION DUE TO LOSS OF POWER STEERING AND BRAKES. HAVE TO PULL OVER TO SIDE OF ROAD, PUT THE VEHICLE IN PARK AND RESTART. STARTS EVERY TIME. HAS REPEATED 3 TIMES. THIS IS A SERIOUS FLAW IN THE FORD ELECTRICAL COMPUTER DESIGN TO RESULT A FAILURE MODE THAT STALLS THE VEHICLE ENGINE WHILE UNDER SPEED. *TR
Source: NHTSA WEB SITE -
2004 MERCURY MOUNTAINEER- CITRUS HEIGHTS, CA
TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT SHE WAS OPENING THE REAR DOOR WHEN THE REAR LIFT GATE WINDOW FRACTURED AND DROPPED ON THE CONTACT'S HEAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE HINGES FROM THE LIFT GATE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 120,000. UPDATED 05/08/13*LJ THE CONSUMER STATED ONLY THE LIFT GATE HINGES WERE REPAIRED. THE HYDRAULIC LIFT WOULD NOT RAISE FULLY. THE CRACK AROUND THE MERCURY MEDALLION WAS NOT REPAIRED. *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MERCURY MOUNTAINEER- BROKEN BOW , OK
TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE SHIFTER WOULD NOT SHIFT INTO PARK DUE TO A DEFECTIVE SHIFT CABLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE MECHANIC ADVISED THAT THE SHIFTER CABLE NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE SHIFTER CABLE REPLACED. THE FAILURE MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MERCURY MOUNTAINEER- PORT SAINT LUCIE, FL
I OPENED THE WINDOW HATCH ON THE BACK OF THE VEHICLE AND THE WINDOW HINGE BROKE AND THE WINDOW STARTED TO SLIP DOWN ALMOST BRAKING MY NOSE. *TR
Source: NHTSA WEB SITE