2007 MERCURY MOUNTAINEER Complaints

IN REGARDS TO FITTING TWO BACKLESS BOOSTER SEATS IN THE MIDDLE ROW OF A 60-40 FOLD BENCH: ON THE PASSENGER SIDE- THE SEAT DOES NOT SLOPE ON THE SIDES AND THE BUCKLE HAS A CLOTH STRAP AND IT IS FLEXIBLE AND MOVES OUT OF THE SLOT TO FIT TO HIS BUCKLE. THE SEAT IS SLIGHTLY WIDER THAN THE DRIVERS SIDE. DRIVER'S SIDE- THE SEAT IS MORE CONTOURED AND THE BUCKLE IS AFFIXED TO THE SEAT AND DOES NOT MOVE OR COME UP BECAUSE OF THE 60-40 SPLIT. WHEN THE BOOSTER SEAT IS PLACED OUT OF THE EDGE OF THE CONTOUR ON THE DRIVERS SIDE- IT COMPLETELY COVERS THE BUCKLE. THEREFORE, ONE MUST SIT THE BOOSTER UNSAFELY AT AN ANGLE WHERE ONE SIDE IS HIGHER THAN THE OTHER TO GET THE BUCKLE TO FIT IN. I AM CERTAIN IN THE EVENT I SLAM ON MY BRAKES OR GET REARENDED, ONE CHILD'S SEAT WOULD GO FLYING, WHEREAS THE OTHER SEAT FITS SAFE AND SECURE (PASSENGER SIDE). *TR

TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE DEALER INFORMED THE CONTACT THE RADIATOR NEEDED TO REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WILL REPAIR THE FAILURE AT THE CONTACTS EXPENSE. THE DEALER INFORMED HER THERE WAS NO RECALLS OR WARRANTY ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 61,000. UPDATED 06/03/11 *BF THE CONSUMER STATED ONE MONTH LATER, THE POWER STEERING PUMP HAD TO BE REPLACED. UPDATED 07/08/11

I TURN MY 2007 MOUNTAINEER AWD ON AND IT ACCELERATES, SO I LET IT STOP IDLING HIGH AND IF IT DOESN'T TOTALLY SHUT OFF I THEN PROCEED TO PUT MY TRUCK EITHER IN DRIVE OR REVERSE AND IT JERKS VERY HARD. I HAVE ALREADY HIT MY GARAGE BECAUSE I WAS NOT ABLE TO STOP THE VEHICLE. I ALREADY TOOK IT TO FORD AND THEY TOLD ME THAT THE ENGINE LIGHT IS NOT ON SO THEY CAN'T DO ANYTHING ABOUT IT. THEY LITTLE WRENCH SYMBOL IS ON THOUGH. I AM SO SCARED THAT I AM GOING TO END UP KILLING SOMEONE. I WISH I COULD AFFORD TO NOT DRIVE MY TRUCK AROUND BUT IT IS MY ONLY TRANSPORTATION. I HAVE TO DRIVE MY 4 KIDS WITH ME AND IT CONCERNS ME. SOME ONE PLEASE HELP, FROM WHAT I SEE IS ANOTHER TOYOTA DISASTER WAITING TO HAPPEN. *TR

TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING 12-14 MPH AND ATTEMPTING TO SLOW DOWN TO A STOP, THE VEHICLE LUNGED FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL MORE FIRMLY TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. ONCE WHILE DRIVING IN REVERSE, THE VEHICLE LUNGED FORWARD AND PINNED HIS SON BETWEEN HIS VEHICLE AND ANOTHER. THE CHILD SUSTAINED ARM INJURIES. NO POLICE REPORT WAS FILED. THE FAILURE HAD BEEN OCCURRING SINCE 2008. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CONTACT WAS UNSURE OF WHAT THE DEALER DID TO REMEDY THE PROBLEM. THE FAILURE CONTINUED AND PROGRESSED TO A MORE CONSISTENT PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 50,000.

I AM THE OWNER OF A 2007 MERCURY MOUNTAINEER. IT HAS ABOUT 64,000 MILES ON IT, MOST OF THEM HIGHWAY MILES. I HAVE A LEAK IN MY RADIATOR. THE DEALER SAYS IT IS A DEFECT IN THE RADIATOR, AND NO CORROSION IS PRESENT. IT IS OUT OF WARRANTY, SO I MUST BEAR THE COST OF REPLACEMENT OF THE RADIATOR. COST ~$700. I DO NOT DRIVE OFF ROAD, SO THERE IS NO VALID REASON THE RADIATOR SHOULD HAVE FAILED. DURING AN INTERNET SEARCH, I DISCOVERED THIS IS A COMMON PROBLEM WITH 2006 AND 2007 MERCURY MOUNTAINEERS AND FORD EXPLORERS. THIS ISSUE SHOULD BE INVESTIGATED, AND FORD HELD ACCOUNTABLE FOR PUTTING DEFECTIVE PARTS IN THEIR VEHICLES. *TR

I HAVE A 2007 MERCURY MOUNTAINEER WITH 42,000 MILES ON IT AND WAS NOTIFIED BY MY DEALERSHIP THAT THERE IS A LEAK IN THE RADIATOR AND IT NEEDS TO BE REPLACED. MY DEALERSHIP TOLD ME THIS WAS COMMON PROBLEM WITH MOUNTAINEERS BUT FORD WILL NOT STAND BEHIND THE EQUIPMENT. *TR

WHEN COMING TO SLOW STOP, THE VEHICLE WILL LUNGE FORWARD BEFORE COMPLETELY STOPPING. THIS BEHAVIOR STARTED SEVERAL MONTHS AGO AND WAS VERY RANDOM IN THE BEGINNING, BUT HAS BECOME MORE AND MORE FREQUENT - ALMOST EVERY TIME I COME TO COMPLETE STOP. VEHICLE ALSO HESITATES WHEN GAS IS PRESSED AND THEN SURGES FORWARD. THAT BEHAVIOR IS VERY RANDOM AT THIS STAGE, BUT CAR HAS DONE THAT OVER THE PAST YEAR. BECAUSE OF THE "LUNGING" AT STOPS, I HAVE TAKEN VEHICLE TO REPAIR SHOP AND THEY INDICATE THE VEHICLE'S COMPUTER NEEDS TO BE UPDATED. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS MAKE/MODEL/YEAR. *TR

TRANSMISSION JERKS AHEAD WHILE TRAVELING ON LONG DISTANCES AND SHORT. IT HAS GOTTEN WORSE. WHEN I APPLY GAS AND USE THE PASSING GEAR TO ACCELERATE IT SHAKES VIOLENTLY. GOING IN AND OUT OF NEUTRAL IT WOULD SEEM. VEHICLE IS 2007 53,000 MILES. CURRENTLY AT DEALER WITH TRANSMISSION SPECIALIST. THEY ARE TALKING TO FORD HQ FOR DIRECTION AND HAVE TRIED UNSUCCESSFULLY TO FIX IT SO FAR. THEY ARE NOW LOOKING AT MEGATRONICS. INTERNET BLOGS SHOW THIS IS VERY COMMON IN FORD SUV'S AND NOT A NEW PROBLEM BUT OVERLOOKED FOR SURE. *TR

TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. IMMEDIATELY AFTER THE VEHICLE WAS TURNED ON WITHOUT WARNING, IT ACCELERATED AND CRASHED INTO A STORE. THE POLICE GAVE HER A TICKET FOR CARELESS DRIVING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. SHE WAS NOT INFORMED OF THE REPAIRS THAT WERE MADE TO THE VEHICLE. THE CONTACT HAS HAD PROBLEMS WITH THE VEHICLE SINCE SHE PURCHASED IT. PRIOR TO THE FAILURE, WHENEVER SHE ENGAGED THE BRAKE PEDAL THE VEHICLE ACCELERATED WITHOUT WARNING; HOWEVER, THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS DESTROYED PER THE INSURANCE COMPANY. THE CONTACT WAS ALWAYS CONCERNED ABOUT THE SAFETY RISK AND DEFECT IN THE VEHICLE . THE FAILURE AND CURRENT MILEAGES WERE 30000. UPDATED 11/04/09.*LJ THE CONSUMER STATED THE VEHICLE MADE A NOISE WHEN THE GEAR WAS PLACED IN REVERSE. UPDATED 11/05/09

VEHICLE'S TRANSMISSION "CLUNKS" OR HARD SHIFTS, WHEN SLOWING DOWN AND COMING TO A STOP, OR AT LOW SPEEDS. SURGES AT STOP LIGHTS, OR WILL HESITATE WHEN THE GAS PEDAL IS PUSHED. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE VEHICLE IN 1997. I HAVE TAKEN IT BACK TO THE DEALER NUMEROUS TIMES, AND THEY TELL ME THAT 1. NOTHING IS WRONG WITH THE TRANSMISSION OR 2. THEY HAVE DOWNLOADED A NEW PROGRAM FOR THE COMPUTER. I KNOW THERE IS SOMETHING WRONG, BUT NO ONE WILL FIX THIS. NOW IT'S 4000 MILES OVER WARRANTY, AND THE PROBLEM IS GETTING WORSE. SOONER OR LATER THIS WILL CAUSE AN ACCIDENT. *TR