2008 MERCURY MOUNTAINEER Complaints

View complaints related to 2008 MERCURY MOUNTAINEER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 100 complaints submitted for the 2008 MERCURY MOUNTAINEER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 MERCURY MOUNTAINEER
    - LYNN, MA

    I HAVE 2 BROKEN BOLTS ON MY RT SIDE EXHAUST MANIFOLD AND ONCE AND A WHILE CAN SMELL EXHAUST FUMES IN THE TRUCK. I'VE TAKEN IT TO FIVE SEPARATE MECHANICS FOR DIAGNOSTICS THE REPAIRS ARE VERY EXPENSIVE AND EVERYONE SAID THERE SHOULD BE A RECALL FOR THIS. AFTER A LITTLE RESEARCH THERE ARE HUNDREDS IF NOT THOUSANDS WITH THIS SAME PROBLEM I HAVE GRANDCHILDREN WHO HAVE TO DRIVE IN THIS TRUCK EVERY DAY AND ARE SUBJECT TO DANGEROUS FUMES WHY !!!!!!!!! HASN'T FORD DONE ANYTHING ABOUT THIS. I CALLED FORD TELL THEM WHAT THE PROBLEM IS AND GET NOWHERE THERE EXACT WORD ARE ( THERE ISN'T ENOUGH COMPLAINTS ABOUT THIS PROBLEM ) BS !! LOOK ON THE INTERNET AND YOU'LL SEE NHTSA NEEDS TO HELP PEOPLE WITH THIS NOW BEFORE IT'S TO LATE. *TR

    Source: NHTSA WEB SITE
  • 2008 MERCURY MOUNTAINEER
    - PASADENA, MD

    WHEN YOU HIT A BUMP WHILE DRIVING THE DRIVER'S SEAT MOVES ALL THE WAY BACK TO THE EASY ENTER/EXIT POSITION AND THE DOME LIGHT COMES ON. I AM A SHORT PERSON OF 5' AND WHEN THIS HAPPENS I CANNOT REACH THE PEDDLES AND HAVE TO EXTEND MY ARMS ALL THE WAY TO REACH THE STEERING WHEEL. I HAVE TO REACH DOWN AND MANUALLY MOVE THE SEAT BACK. SINCE MY SPEED DECREASES SUDDENLY I AM AFRAID SOMEONE WILL REAR END ME ONE DAY. I UNDERSTAND THAT THIS IS HAPPENING ON MORE THAN ONE 2008 MERCURY MOUNTAINEERS AND TO HAVE IT REPAIRED WILL COST HUNDREDS OF DOLLARS. I AM RETIRED WITH A DISABILITY AND ON A FIXED INCOME AND CANNOT AFFORD TO HAVE THIS FIXED. THIS IS A SERIOUS SAFETY HAZARD AND DO NOT KNOW WHY FORD WILL NOT ISSUE A RECALL. I HOPE NO ONE IS SERIOUSLY OR FATALLY INJURED BECAUSE OF THIS ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2008 MERCURY MOUNTAINEER
    - JACKSON, TN

    TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH OVER A ROAD BUMP, THE FRONT DRIVER'S SIDE POWER SEAT MOVED BACKWARD AND FORWARD INDEPENDENTLY. THE INTERIOR LIGHTS BEGAN TO ILLUMINATE AS THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 72,222.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MERCURY MOUNTAINEER
    - ORLEANS, IN

    WHILE DRIVING THE VEHICLE, THE DRIVER'S SEAT WILL MOVE BACKWARDS TO THE "EASY EXIT" POSITION WITHOUT WARNING. IT DOES THIS WHENEVER THE VEHICLE IS JARRED FROM ROAD CONDITIONS OR WHEN THE DRIVER'S KNEE BUMPS THE IGNITION. THIS HAPPENS AT LOW AND HIGH SPEEDS. MY WIFE IS SHORT AND THIS DEFECT MOVES HER OUT OF REACH OF THE BRAKE PEDAL. THIS HAPPENS NEARLY EVERY TIME WE DRIVE THE VEHICLE. THIS IS EXTREMELY DANGEROUS AND NEEDS TO BE RECALLED AND FIXED. *TR

    Source: NHTSA WEB SITE
  • 2008 MERCURY MOUNTAINEER
    - PASO ROBLES, CA

    WHILE DRIVING ON THE FREEWAY, THE DRIVER'S SEAT MOVED BACKWARDS. I WAS UNABLE TO REACH THE BRAKE OR GAS AND WAS NEARLY IN AN ACCIDENT AS I WAS UNAWARE AS TO WHAT WAS GOING ON. THE DOME LIGHTS AND THE EXTERIOR EXIT LIGHTS LIT UP AS WELL. SINCE THIS DATE, THIS HAS HAPPENED NUMEROUS TIMES. IT IS A MAJOR SAFETY ISSUE AND SHOULD BECOME A RECALL. *TR

    Source: NHTSA WEB SITE
  • 2008 MERCURY MOUNTAINEER
    - WEST PALM BEACH , FL

    TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE DRIVER SEAT MEMORY ADJUSTING SYSTEM FAILED AND CAUSED THE DRIVER SEAT TO ERRONEOUSLY MOVE BACKWARDS. THE CONTACT WAS ABLE TO MOVE THE KEY FORWARD TO PLACE THE SEAT BACK TO NORMAL SETTING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC. THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC WHO STATED THAT THE FAILURE WAS LOCATED AT THE IGNITION CYLINDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 65,000. UPDATED 3/13/13 *CN UPDATED 03/19/13

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MERCURY MOUNTAINEER
    - GLENN DALE , MD

    VEHICLE IS MISSING, NOW SHAKING. NEED SPARK PLUG REPLACED BUT IS STUCK. NEEDED SPECIAL TOOL/EQUIPMENT TO GET OUT. WILL BE VERY COSTLY. I SHOULDN'T HAVE TO HAVE THIS PROBLEM SINCE I ONLY PURCHASED IT ALMOST 2 YRS AGO. I AM REALLY CONTEMPLATING SUING!! *TR

    Source: NHTSA WEB SITE
  • 2008 MERCURY MOUNTAINEER
    - GARDEN CITY, KS

    WHILE DRIVING ON HIGHWAY DRIVERS SEAT WENT FORWARD INDEPENDENTLY WITHOUT WARNING AND SEAT WENT IN THE LAST MEMORY POSITION AS FAR FORWARD AS POSSIBLE POSITION JAMMING DRIVERS FOOT ON GAS PEDAL FOR AN UNSPECIFIED AMOUNT OF TIME, AND DOME LIGHT CAME ON. DRIVER COULD NOT GET FOOT OFF GAS PEDAL AND COULD ONLY GET THE SEAT TO GO BACK BY MANUALLY USING THE SEAT BUTTONS. DRIVERS SEAT WAS SO FAR FORWARD IT WAS VERY DIFFICULT FOR DRIVER TO GET HAND BETWEEN DOOR AND SEAT TO GET TO BUTTON AND DRIVER WAS SO FRANTIC AND SCARED TRYING TO MAINTAIN VEHICLE CONTROL WHILE ATTEMPTING TO GET HAND BETWEEN SEAT AND DOOR TO REACH AND FIND CORRECT BUTTON TO MOVE SEAT BACK WHEN THERE ARE 3 DIFFERENT SEAT BUTTONS. DRIVER HAS DISABLED PERSON THAT SETS BEHIND DRIVERS SEAT SO DRIVERS SEAT UPON DISABLED PERSON ENTERING VEHICLE IS ALWAYS PUT IN THE FARTHEREST POSITION FORWARD TO ENABLE DISABLED PERSON SPACE TO GET IN VEHICLE. UPON FINALLY GETTING SEAT BACK DRIVER HAS NO RECOLLECTION OF ANY EVENTS OCCURRING AFTERWARD BECAUSE DRIVER WENT INTO SHOCK. TOOK VEHICLE TO DEALERSHIP TO FIND PROBLEM SHOP MANAGER GOT IN ATTEMPTING TO DUPLICATE PROBLEM INSTEAD THE SEAT WOULDN'T EVEN MOVE AS IT'S AUTOMATICALLY PROGRAMMED TO DO, THEN SEAT ROCKED BACK AND FORTH, THEN WENT ALL THE WAY FORWARD. DEALERSHIP MADE TWO NEW IGNITION KEYS TO REPLACE THE WORN KEY, REPLACED COMPUTER MEMORY CYLINDER IN STEERING WHEEL WHERE IT WAS FOUND IF WORN IGNITION KEY LOST CONTACT BECAUSE OF KEY BEING WORN, WITH CYLINDER, SEAT HAD A MIND OF IT'S OWN. THIS RESULTED IN A SPEEDING TICKET. *TR

    Source: NHTSA WEB SITE
  • 2008 MERCURY MOUNTAINEER
    - SANTA ANA, CA

    PURCHASED A USED 2008 MERCURY MOUNTAINEER ALMOST A YEAR AGO, IN APPROX OCT 2012 THE DRIVER'S SEAT STARTED MOVING BACK AND FORTH WHILE DRIVING. WHEN THE SEAT MOVED BACK IT WAS ALMOST SO FAR BACK I COULDN'T HOLD ONTO STEERING WHEEL OR KEEP FOOT ON BRAKE PEDAL. TOOK VEHICLE TO MCCOY MILLS FORD AND THEY COULD NOT DUPLICATE OCCURRENCE. SINCE THAT DATE THIS HAS HAPPENED MULTIPLE TIMES AND I FIGURED OUT IT HAS SOMETHING TO DO WITH THE IGNITION SWITCH. IF THE CAR GETS ANY MINOR JOLT AS IN RIDING ON ROUGH STREET OR GOING OVER SPEED BUMP, IGNITION APPARENTLY SHIFT WHICH TRIGGERS SOMETHING IN THE SENSOR AND OFF YOU GO. MOST RECENT OCCURRENCE WAS ON 12/11/2012 WHILE DRIVING THROUGH A LOCAL WALMART PARKING LOT; SLOWLY WENT OVER SPEED BUMP AND SEAT STARTED MOVING ON ITS OWN. SINCE THE OCCURRENCES ARE BECOMING MORE FREQUENT DECIDED TO TAKE CARE BACK IN NOW THAT I KNOW IT HAS SOMETHING TO DO WITH IGNITION SWITCH. CALLED FORD CUSTOMER CARE CENTER AND SPOKE TO A REP WHO STATED THEY DIDN'T HAVE ANY RECALLS FOR SUCH A MATTER AND MY BUMPER-TO-BUMPER HAD EXPIRED SO I WOULD HAVE TO INCUR COST TO REPAIR. WENT BACK TO MCCOY MILLS FORD WAS TOLD THAT THE KEYSENSE WOULD NEED TO BE REPLACED AND COST WOULD BE $390 - $400+. THIS SHOULD REALLY BE A RECALL ITEM, ESPECIALLY AFTER READING THE NUMBER OF POSTINGS ON THIS SITE FOR THE SAME THING. *TR

    Source: NHTSA WEB SITE
  • 2008 MERCURY MOUNTAINEER
    - BIG SPRING, TX

    I WAS DRIVING ALONG AND THE DRIVER SEAT STARTED GOING BACK. THIS IS HAPPENING FREQUENTLY. IT WILL GO SO FAR BACK THAT I CANNOT REACH BRAKES OR GAS PEDALS. *TR

    Source: NHTSA WEB SITE