2008 MERCURY MOUNTAINEER Complaints

TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH THE FRONT DRIVERS SIDE SEAT SLID FORWARD INDEPENDENTLY. THE INTERIOR LIGHTING ILLUMINATED IN THE VEHICLE AS IF AS IF A DOOR HAD OPENED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

THE DRIVER'S SEAT MOVED BACK WHILE BRAKING FOR TRAFFIC SAME AS IF I HAD TURNED OFF THE CAR AND WAS REMOVING THE KEY. A FEW MINUTES LATER IT HAPPENED AGAIN WHILE BRAKING. I REALIZED IT WAS HAPPENING WHILE BRAKING BECAUSE WHEN MY LEG MOVED TOWARDS THE BRAKE PEDAL, MY KNEE TOUCHED THE KEY CHAIN, THUS IT APPEARS TO BE A PROBLEM WITH THE IGNITION SWITCH, NOT THE BRAKES, CAUSING THE PROBLEM. I CONTACTED MY LOCAL FORD SERVICE SHOP AND THEY ADVISED THEY HAVE NEVER HEARD OF THIS PROBLEM AND DO NOT KNOW HOW TO FIX THIS AS THEY HAVE NOT RECEIVED ANY BULLETINS FROM FORD ABOUT THE PROBLEM. I AM TAKING IT TO THEIR SHOP AND HOPE THAT THEY CAN RE-CREATED THE PROBLEM AS THEY ADVISED THIS IS THE ONLY WAY THEY CAN TRY AND FIND SOMETHING TO FIX AS THEY WILL NOT REPLACE THE IGNITION BASED ON MY INFORMATION. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE HEARD A BEEPING SOUND. A WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL TO PULL OVER FOR SAFETY. HE WAS ABLE TO STOP AND RESET THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY NEEDED TO REPAIR THE POWER TRAIN AXLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 117,000.

TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE DRIVER'S SEAT MOVED ALL THE WAY TO THE REAR SEATS. THE VEHICLE WAS TAKEN TO THE DEALER. ....UPDATED 08-24-12 *BF THE CONSUMER STATED THE SELLING DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE LOCAL FORD DEALER, CROFT (WILLIAMS) SAYRE, PA DISCOVERED A LOOSE IGNITION SWITCH WHICH CORRECTED THE PROBLEM. UPDATED 08/30/2012 *JS

DRIVER SEAT MOVES BACK TO THE "EASY EXIT" POSITION WHILE DRIVING! HAD TO MANUALLY MOVE THE SEAT UP WITH THE SIDE CONTROLS IN ORDER TO REACH THE PEDALS AGAIN. COULD NOT REACH THE BRAKE! DEALER REPLACED IGNITION KEY TUMBLER, SAME PROBLEM DEALER REPLACED IGNITION ELECTRICAL SWITCH, SOLUTION PENDING. THIS SHOULD BE A RECALL AS IT IS A MAJOR SAFETY ISSUE!!! *TR

WHILE DRIVING ON A LONG TRIP, WITHOUT WARNING, THE MEMORY SEATS CHANGE SEAT SETTING AND WENT BACK FULLY AS IF I SHUT THE VEHICLE OFF, THIS HAPPENED SEVERAL TIMES WHILE I WAS DRIVING WITHOUT MY ASSISTANCE. I FINALLY REALIZED THAT WHEN I TOUCHED THE KEYS IN THE IGNITION, THE SEAT WENT BACK TO ITS ORIGINAL SETTING. WHEN THIS OCCURRED I WAS UNABLE TO REACH BRAKE AND ACCELERATOR PEDALS WHICH COULD HAVE CAUSED A FATAL ACCIDENT TO OCCUR. IF THIS HAPPENED AT A TIME THAT I NEEDED TO APPLY THE BRAKES, I WOULD NOT BE ABLE TO AND THERE WOULD HAVE BEEN NO WAY FOR ME TO STOP. I TOOK MY VEHICLE TO AN AUTHORIZED DEALER WHO REPLACED THE IGNITION. ON 6/6/2012 THE SAME THING HAPPENED AGAIN (MILEAGE 60774), THIS TIME I STRUCK THE CAR IN FRONT OF ME, IT WAS A GOOD THING IT HAPPENED WHILE I WAS IN TRAFFIC, AND NEITHER VEHICLE SUSTAINED DAMAGE. I BROUGHT MY VEHICLE TO THE SAME AUTHORIZED DEALER WHO REPLACED THE IGNITION AGAIN. THANK GOD ALL REPAIRS WERE COVERED UNDER MY WARRANTY. I HAVE BEEN LUCKY TWICE. MY WARRANTY RUNS OUT AT 75000, WHAT IF IT HAPPENS A THIRD TIME, WHAT WILL MY COST THEN???? OR WHAT IF IT HAPPENS WHILE TRAVELING ON THE HIGHWAY AND I NEED TO STOP?? *JS

OUR 2008 MOUNTAINEER IS EQUIPPED WITH POWER SEATS WITH SETTINGS MEMORY. NORMALLY, WHEN YOU TURN THE ENGINE OFF AND OPEN ANY OF THE DOORS, THE DRIVER'S SEAT AUTOMATICALLY GLIDES IN REVERSE TO THE FULLEST EXTENT TO ALLOW FOR MORE ROOM TO EXIT THE CAR. WHEN THE SEAT GLIDES BACKWARDS, THE STEP BAR ON THE OUTSIDE OF THE CAR AUTOMATICALLY DROPS DOWN AND OUTWARD. FOR AN UNKNOWN REASON, THE DRIVER'S SEAT (RANDOMLY) AUTOMATICALLY GLIDES BACKWARDS TO FULLEST EXTENT AND THE STEP BAR AUTOMATICALLY DROPS DOWN AS THOUGH THE ENGINE HAS BEEN TURNED OFF AND ONE OF THE DOORS HAS BEEN OPENED. IT HAPPENS JUST ABOUT EVERYDAY AT LEAST ONCE. IT HAPPENED 6 TIMES IN A 4 MINUTE TIME PERIOD THE OTHER DAY. EACH TIME IT IMMEDIATELY WENT BACK TO ITS ORIGINAL POSITION. THE FIRST TIME IT HAPPENED, MY WIFE WAS DRIVING ON THE FREEWAY AT 65 MPH. THE FIRST TIME IT HAPPENED TO ME WAS WHEN I WAS STARTING TO MAKE A RIGHT TURN. I ENDED UP 2' OVER IN THE ONCOMING TRAFFIC LANE. LUCKILY, NO CARS WERE NEAR. THIS PROBLEM COULD HAVE DIRE CONSEQUENCES. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE DRIVER SEAT WOULD MOVE BACKWARD AND THE INTERIOR LIGHTS REMAINED ILLUMINATED WHILE DRIVING. THE FAILURE CONTINUED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REPLACED THE BATTERY, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 51,000. UPDATED 04/23/12

WHILE DRIVING AT 55 MPH, THE DOME LIGHT WENT ON AND THE POWER SEAT STARTED TO MOVE BACK. I WAS UNABLE TO REACH THE BRAKES AND THIS NEARLY RESULTED IN A SERIOUS ACCIDENT WITH MY 2 KIDS IN THE CAR. I HAVE OWNED 2 OTHER MOUNTAINEERS AND NEVER HAD THIS PROBLEM BEFORE. THIS IS A TRUE SAFETY ISSUE. THIS HAS HAPPENED AGAIN OVER THANKSGIVING 2011 AND I WILL BE CALLING FORD ASAP. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT SHE APPLIED THE BRAKE PEDAL WHILE DRIVING APPROXIMATELY 50 MPH AND THE FRONT DRIVERS SEAT BEGAN TO SLIDE BACKWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIANS STATED THAT THE IGNITION WOULD HAVE TO BE REPLACED BECAUSE IT WAS AFFECTING THE ELECTRONIC FEATURE ON THE SEAT AND CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.