1999 MERCURY MYSTIQUE Complaints

STEERING SPUN OUT OF CONTROL TO EXTREME RIGHT POSITION WHILE TRAVELING. NO ACCIDENT OCCURED BECAUSE IT OCCURRED IN A PARKING LOT. IF TRAVELING AT HIGH SPEED THIS SAME OCCURENCE MAY HAVE BEEN FATAL. TOWED TO KOON'S FORD IN COLLEGE PARK, MD. DIAGNOSED A

POWER STEERING IS LOST WHEN DRIVING THRU PUDDLES OR WET STREET. DOES NOT HAPPEN ALL THE TIME. BATTERY LIGHT REMAINS ON FOR SHORT DISTANCE AND BRAKES BECOME VERY NOISEY. CANNOT CONTROL CAR AT THIS POINT AND MUST STOP UNTIL POWER STEERING COMES BACK. ALMOST WENT OFF ROAD AND INTO BANK WHEN TURNING AND THIS HAPPENED. DEALERSHIP HAS NOT FIXED THIS PROBLEM YET, AND WILL BE TAKING THE CAR INTO THE SHOP TODAY BECAUSE THIS PROBLEM CONTINUES. 9/15/00. IT HAPPENS DURING RAIN, OF IF PUDDLES ARE IN PARKING LOT.

ABS SYSTEM IS LATE. THIS CAR STOPS VERY QUICKLY ON DRY PAVEMENT AND IT REQUIRES A VERY LONG DISTANCE TO STOP ON WET OR ICY CONDITIONS. THE CAR FEELS LIKE IT IS BEING PUSHED DURING ICY CONDITIONS. I HAVE RETURNED TO MY DEALER SEVERAL TIMES. THE FROUNT BRAKE PADS HAVE BEEN REPLACED AND THE HYDRAULIC PRESSURE HAVE BEEN CHECKED. THIS CAR DOES NOT FEEL SAFE! HOWEVER, THE DEALER SAYS THEY DO NOT KNOW WHAT TO DO. I HAVE COMPARED MY CAR TO OTHER OF THE SAME YEAR AND MODEL WHICH HAS CONVINCED ME THAT MY ABS SYSTEM IS NOT WORKING PROPERLY.

FUMES FROM EXHAUST WERE COMING INTO PASSENGER'S COMPARTMENT. DEALER AND MANUFACTUER HAVE BEEN NOTIFIED. *AK

THIS INCIDENT HAPPENED WHEN IT RAINED, IF ANY WATER GOT INSIDE OF VEHICLE THE AIR CONDITIONER BELTS CAME OFF. *AK

INTERMITTENTLY WHEN IT IS RAINING THERE IS A TOTAL LOSS OF ELECTRICAL POWER AND ENGINE QUITS. VEHICLE HAS BEEN SEEN SINCE BY TWO DEALERSHIPS. NEITHER DEALERSHIP WAS ABLE TO DETERMINE WHAT IS CAUSING THIS PROBLEM. *AK

WHEN DRIVING OVER WATER OR A PUDDLE WATER WILL GET INTO DRIVEBELT AND CAUSE LOSS OF POWER. VEHICLE HAS NO SPLASH GUARD. *AK

WHEN DEFROSTER IS TURNED ON WHILE DRIVING VEHICLE LOSES POWER, BUT NOT TO THE POINT WERE VEHICLE HAS TO BE RESTARTED. DEALER HAS BEEN CONTACTED.*AK

THE PASSENGER'S SIDE WINDSHIELD WIPER EXTENDS INTO THE DRIVER'S FIELD OF VISION. ON THE UP STROKE ALL WATER ON THE PASSENGER'S SIDE IS PUSHED INTO THE DRIVER'S VIEW AREA, BLINDING THE DRIVER FOR ABOUT 1 SECOND BEFORE THE DRIVER'S SIDE WIPER ON DOWN STROKE REMOVES THE WATER. SO FOR EVERY CYCLE OF THE WIPERS THE DRIVER CAN NOT SEE THE ROAD FOR ONE SECOND DURING MODERATE TO HEAVY RAIN. THE PASSENGER SIDE WIPER SHOULD NOT EXTEND INTO THE DRIVER'S VIEW AREA ON ITS UP STROKE. *AK

THE LEFT FRONT POWER SEAT BASE TWISTS AND ROCKS ON ITS SUPPORTS. THIS DEFECT OCCURRED WITHIN THREE MONTHS AFTER PURCHASE, THE DEALER IS NOW INSTALLING PART #XS2Z5461711AA FOR THE THIRD TIME. I AM CONCERNED THAT IF THESE SEAT SUPPORTS FAIL THIS EASILY, HOW WELL WILL THEY PERFORM IN A CRASH? IN ADDITION, IF THESE CONTINUALLY FAIL, A STRONGER BRACE SHOULD BE INSTALLED, NOT THE SAME PART OVER AND OVER. IN REFERENCE TO MY SECOND PROBLEM NOTED, THE BRAKES SHUDDERED WITHIN THE FIRST MONTH OF OWNERSHIP. (1/99) THE DEALER CUT THE ROTORS AND THE PROBLEM REAPPEARED SOON AFTER. AGAIN I RETURNED THE VEHICLE TO THE DEALER, HE INFORMED ME THAT THE ROTORS ARE NOT COVERED UNDER THE BASIC NEW VEHICLE WARRANTY. MY CONCERN IS AS FOLLOWS: IF THE ROTORS ARE WARPED FROM THE DATE OF PURCHASE, SHOULDN'T THE DEALER REPLACE THEM? NONETHELESS, I RECENTLY REPLACED THE FRONT ROTORS AND PADS AT A STS TIRE STORE.