1995 MERCURY MYSTIQUE Complaints

I RECIEVED A RECALL NOTICE IN THE MAIL CONCERNING MY 1995 MERCURY MYSTIQUE. WHEN I ASKED THE DEALER WHAT THE RECALL INVOLVED THE SERVICE ADVISOR SAID IT WAS TO REPLACED A FUSE FOR THE COOLING FAN MOTOR. AFTER TAKING THE CAR TO THE DEALER AND FOLLOWING THEIR INSPECTION THEY SAID THE COOLING FAN WOULD REQUIRE REPLACEMENT UNDER THE RECALL. MY CONCERN IS THAT ON YOUR WEB SITE UNDER THE RECALL DATABASE FOR MY CAR THERE IS A RECALL LISTED FOR 1994 THRU 1995 MYSTIQUES WITH THE 2.5 V6 ENGINE. MY CAR HAS THE 2.0L 4 CYLINDER ENGINE. I CALLED FORDS 1-800 CUSTOMER SERVICE NUMBER AND THEY TOLD ME THAT THIS RECALL AFFECTS ALL 2.5 V6 AND 2.0L 4 CYLINDER ENGINES ON 94/95 MYSTIQUES. THIS DOES NOT MATCH THE INFORMATION POSTED IN YOUR DATABASE. *AK

WHILE DRIVING 15-20 MPH ENGINE FAILED DUE TO TIMING BELT COMING OFF. ENGINE HAD TO BE REBUILD. *AK THE TIMING BELT TENSIONER FAILURE CAUSED THE VEHICLE TO STALL AND DAMAGED THE CYLINDER HEAD AS WELL. THE DEALER RPLACED THE CYLINDER HEAD. *YH

SINCE WE HAVE PURCHASED THIS CAR ITS BEEN NOTHING BUT PROBLEMS. THE FIRST THING WAS THE BLOWER FOR THE HEATER AND AIR CONDITIONER WAS MAKING A LOUD RATTLING NOISE.THEN THE BRAIN FOR THE TRANSMISSION WENT OUT AND WOULD NOT ALLOW THE CAR TO SHIFT AUTOMATICALLY. NEXT, THE POWER STEERING PUMP LEAKED ,SO THAT HAD TO BE REPAIRED. THEN , HERE COMES A GOOD ONE...THE FRONT LEFT ROTOR AND CALIPOR WENT BAD..NOW THIS IS EVEN BETTER,TWO WEEKS AGO ON THE 11TH OF JANUARY, THE 2 REAR COIL SPRINGS BROKE WITHOUT WARNING, ALMOST CAUSING MY WIFE TO LOOSE CONTROL OF THE CAR. THIS ALSO CAUSED THE REAR BRAKES TO SEIZE UP AND WARP THE ROTORS AND CALIPORS. I INFORMED FORD OF THE PROBLEM AND THEY RESPONDED "THANK YOU FOR LETTING US KNOW OF YOUR PROBLEMS, THIS WILL HELP US BUILD BETTER PRODUCTS IN THE FUTURE." WE HAVE A CASE ID # 189341, THIS IS THE NUMBER FORD GAVE US. THANK YOU FOR LISTENING TO OUR PROBLEMS, HOPEFULLY YOU CAN HELP US AND MANY OTHERS THAT HAVE HAD SIMILAR PROBLEMS GET SOME REAL RESULTS!!S

HEAD LIGHT SWITCH OVER HEATED SINCE THE CAR WAS NEW. GETS UNCOMFORTABLY WARM TO THE TOUCH. BLOWER SPEED SWITCH OVER HEATED, MELTED INTERNAL PLASTIC BASE SO FAN SPEED COULD ONLY BE SET AT TOP 2 SPEEDS. UPON REMOVAL FOR REPAIR FOUND THE POWER TERMINAL HAD ALSO OVER HEATED THAT THE COPPER WAS DISCOLORED AND THE PLASTIC INSULATION ON MATING CONNECTOR HAD BEGUN TO MELT AND DEFORM. ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****739799. *AK *JB

WIRING HARNESS IN THE VEHICLE FAILED AND CAUSED A FIRE THAT BURNED THE CAR TO THE GROUND. I SEE THAT ON THE RECALL PAGE THAT THERE IS A RECALL THAT INDICATES THAT THE VEHICLE COULD OVERHEAT AND START A FIRE. THIS VEHICLE NEARLY BURNED DOWN A HOUSE AND ANOTHER VEHICLE WHEN THE FIRE OCCURRED. THE FIRE MARSHALL ADVISED THAT THERE IS A MAGNESIUM COUPLER IN THE STEERING COLUMN THAT ONCE IT IGNITES IT IS BASICALLY IMPOSSIBLE TO EXTINGUISH. HELP.*AK

VEHICLE IN FRONT STOPPED SHORT. CONSUMER APPLIED BRAKES AND PEDAL BROKE. VEHICLE FAILED TO STOP. REARENDED ANOTHER VEHICLE. AIR BAG DEPLOYED. SLAMMED ARM AGAINST WINDOWS AND BROKE IT. EMERGENCY ROOM TREATMENT. *AK

DRIVER SIDE AIR BAG FELL OUT OF STEERING COLUMN WHILE DRIVING DOWN THE ROAD AND CANNOT BE RESEATED. *AK

CONSUMER IS UPSET BECAUSE RECALL #00V367000 CONCERNING ENGINE: COOLING SYSTEM FAN FAILURE HAS NOT BEEN SENT OUT TO HER, AND MANUFACTUER HAS NOT NOTIFIED DEALER. ALSO, NOT SUPPLIED THEM WITH PARTS. CONSUMER FEELS RECALL IS NOT BEING DONE IN A TIMELY MANNER, AND IN MEANTIME, SHE IS DRIVING AN UNSAFE CAR. *AK

HEATER BLOWER SWITCH IS BLOWING OUT, AND BLOWER DOES NOT WORK. ALSO, CONSUMER FOUND WIRING HARNESS BURNED UP UNDERNEATH ENGINE. *AK

CAR WAS BROUGHT INTO DEALER FOR REPAIR OF "SEVERE VIBRATION IN STEERING COLUMN WHEN CAR IS IDLING IN GEAR " COMPLAINT. DEALER DIAGNOSED THE PROBLEM AND DETERMINED CAR'S ENTIRE STEERING ASSEMBLY INCLUDING THE AIR BAG MUST BE REPLACED. DEALER IS NOT ABLE TO LOCATE AN AIR BAG TO COMPLETE THE SERVICE NEARLY 4 MONTHS AFTER THE CAR WAS BOUGHT IN FOR REPAIR. I HAVE CONTACTED FORD WHO HAS VERIFIED THAT THE AIR BAG IS ON "NATIONAL BACK ORDER". FORD ALSO CLAIMS TO HAVE NO KNOWLEDGE OF WHEN THIS PART WILL BE AVAILABLE. HOW CAN AN IMPORTANT SAFETY PART BE UNAVAILABLE FOR SUCH AN EXCESSIVE PERIOD OF TIME? NOBODY HAS BEEN ABLE TO HELP ME. I'VE EVEN CALLED THE OFFICE OF FORD'S CEO, JACK NASSER, WITH NO SUCCESFUL RESULTS. IS THIS CAR SAFE TO DRIVE? DID YOU EVER HEAR OF SUCH A SITUATION? PLEASE HELP !!! *AK