1996 MERCURY MYSTIQUE Complaints

CRUISE CONTROL CABLE LINKAGE GOT HOOKED ONTO THE BLEEDER CAUSING THE THROTTLE TO STICK. THE DEALER HAS BEEN NOTIFIED. NLM *YH

CONSUMER STATES WHILE DRIVING THE VEHICLE CUT OFF WHEN VEHICLE IS IDLING, THE RMP WILL GO UP TO 4. DEALERSHIP CANNOT FIND PROBLEM, HAD VEHICLE DIAGNOSED ,THE HEAT FROM THE MOTOR HAS CAUSED THE PLASTIC PART OF THE INTAKE MANIFOLD TO WARP AND FUEL AND ANTIFREEZE LEAKES INTO HEAD OF ENGINE. NLM

POWER STEERING ASSIST IS LOST IN THE RAIN. THE CAR HAD THIS ISSUE WHEN IT WAS NEW. MOST OF THE TIME IT HAPPENED, THE CAR WAS GOING STRAIGHT. NOW WHEN IT OCCURRED IN A TURN, THIS BECOMES MUCH MORE OF A SAFETY ISSUE. WITHIN MINUTES, UPON REACHING HIGHWAY SPEED, THE POWER STEERING WENT OUT WHEN I WENT THROUGH A PUDDLE AS THE ROAD WAS IN A BEND. THIS KNOWN VEHICLE DEFECT IS A MAJOR SAFETY ISSUE WHEN THE DRIVER CAN NOT SAFELY CONTROL THE VEHICLE. THERE SHOULD BE A RECALL TO FIX IT IMMEDIATELY.*AK

CONSUMER STATES THAT ALL INSTRUMENTAL DASH PANEL LIGHTS STARTED FLASHING ON AND OFF. SMOKE CAME FROM UNDER THE HOOD, VEHICLE CAUGHT ON FIRE. CONTACTED DEALER.*AK

IF GAS TANK IS FILLED TO CAPACITY, GAS WILL LEAK FROM UNDERCARRIAGE OF CAR. CONSUMER UNABLE TO DETERMINE WHERE LEAK IS COMING FROM.*AK *SLC

WHILE DRIVING ON HIGHWAY, TRANSMISSION BEGAN TO SHIFT AT ODD TIMES. SHORTLY THEREAFTER, THE SHIFTS BEGAN TO TAKE EXCESSIVELY LONG BETWEEN GEAR ENGAGEMENT. THE FOLLOWING DAY, THE O/D OFF LIGHT BEGAN TO FLASH ON THE DASH AND THE TRANSMISSION REFUSED TO ENGAGE GEARS. DRIVER STRANDED. UPON INSPECTION AT DEALERSHIP, I WAS TOLD TRANSMISSION WAS "TOTALLED" AND REQUIRED REPLACEMENT. DETAILS SKETCHY, BUT TECHNICIAN REPORTED THAT AN INTERNAL FAILURE OCCURED AND TRANSMISSION LUBRICATION WAS AFFECTED (STOPPED). GEARS BEGAN RUNNING METAL ON METAL WITH NO WARNING AND "INTERNAL DAMAGE" OCCURED. CAR WAS DRIVEN LESS THAN 12 MILES AFTER WARNING LIGHT ON DASH BEGAN TO FLASH. THIS CAR HAS ONLY 63K MILES AND THE TRANSMISSION IS TOTALLED BY LACK OF LUBRICATION WITH A FULL RESERVOIR OR FORD FLUID.*AK

2ND VIN#: [XXX] MERCURY MYSTIQUE #2, 1996. PURCHASED 6/97...BOTH MYSTIQUES' FRONT DRIVER'S & FRONT PASS WINDOWS FAILED DUE TO FAULTY REGULATORS & MOTORS. REAR WINDOWS ROLL DOWN ONLY 1/2 WAY, AND NOT WIDE ENOUGH FOR ESCAPE. RANDY KING, SERVICE MANAGER FOR CRAWFORD COUNTY FORD, STATED THAT THEY HAD MULTIPLE MYSTIQUES, SAME PROB. THEY DISCOUNTED ONLY 1/2 THE COST TO US. TOTAL SPENT TO DATE ON ALL 4 WINDOWS/2 CARS $800. PROBLEM INDICATED BY RANDY KING WAS POSSIBLE DANGER OF NOT BEING ABLE TO ESCAPE CAR IN EVENT OF EMERGENCY. OUR CONCERN IS IF DOORS ARE INOPERABLE DURING A CRASH OR WATER OR WHATEVER, PASSENGERS WILL NOT BE ABLE TO EXIT THE CAR IF THE REGULATORS/MOTORS FAIL. THEY FAIL IMMEDIATELY, SUDDENLY & WITH ABSOLUTELY NO WARNING. THERE IS NO INDICATION BEFORE FAILURE THAT THERE IS A PROBLEM. ONCE FAILED, CANNOT GET WINDOW UP OR DOWN. IF NEED TO CONTACT US, PLEASE USE 479 AREA CODE. THANK YOU.OR . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

BRAKE LIGHTS ARE NOT WORKING AT ALL. THEY WILL NOT ILLUMINATE WHEN COMING TO A STOP. CONTACTED DEALER AND DEALER HAS TRIED TWICE TO REMEDY THE SITUATION, BUT WITH NO SUCCESS. *AK *JB

I GOT IN MY CAR AFTER WORK NOTICE MY WINDOWS JUST FOG UP GOT HOM NEXT DAY BROUGHT THE CAR DOWN TO A GARAGE THEY SEEM NOT INTERSTED IN IT, BUT THOUGHT IT MIGHT BE THE WATER PUMP AND SAID IT WOULD COST OVER A THOUSAND DOLLARS ALL MY WARRANYS ARE UP BUT ARE MAKING PAYMENTS ON A CAR I CAN,T DRIVE AND BELIVE IT IS A RECALL PROBLEM AND WOULD LIKE TO GET IT FIX COULD PLEASE HELP ALSO THE POWER ARM ON THE DRIVERS SIDE DOOR LET GO ALSO WHICH CAUSED MY DOOR WINDOW TO CARSH DOWN AND BREAK THAT I PAID ABOUT$385.00 TO BE FIX PLUS THE COST OF THE GLASS. *AK

I AM WRITING IN REGARDS TO MY 1996 MERCURY MYSTIQUE IN WHICH JUST HAD A FIRE. ON MONDAY, DECEMBER 10TH, 2001, AS I WAS DRIVING, SMOKE STARTECOME OUT OF BOTH EXITS WHERE MY REAR SEAT SHOULDER HARNESS SEATBELTS RELEASE. I IMMEDIATELY PULLED OVER AND RUN TO A BUSINESS FOR HELP. A GENTLEMAN SPRAYED SPRAYED THE FIRE EXTINGISHER INTO THE OPENING ON THE SIDE WALLS WHERE SMOKE WAS COMING OUT. THE FIRE DEPARTMENT ARRIVED ALSO. THE FIREMAN CHECKED MY FUSE BUX AND FOUND A FUSE MELTED INTO THE BOX. MY EXTENDED WARRANTY - WESTERN GENERAL - SAYS THE PART BETWEEN THE SEAT AND PANEL WAS BENT MAKING WIRES TOUCH AND START A FIRE. THE DEALER WON'T ADMIT ANYTHING. THEY GUTTED THE WHOLE INSIDE, BENDING THE PART WESTERN GENERAL MENTIONED, IN ORDER TO GET TO THE WIRING UNDERNEATH. I AM WAITING FOR A CALL FROM FORD MOTOR COMPANY. *AK