1998 MERCURY MYSTIQUE Complaints

WHILE DRIVING ABS BRAKE WARNING LIGHT CONTINUOUSLY ILLUMINATED ON THE DASHBOARD. AS A RESULT, THERE WAS EXTENDED STOPPING DISTANCE. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND TECHNICIAN DETERMINED THAT ABS MODULE FAILED, AN WILL COST ABOUT $900.00 AT CONSUMER'S EXPENSE TO FIX IT. *AK

CONSUMER RECEIVED RECALL 99V243000 NOTICE CONCERNING FRONTAL AIR BAG SENSOR MODULE. WHEN VEHICLE IS STARTED AIR BAG LIGHT COMES ON AND STAYS ON AT ALL TIMES. DEALER EXAMINED THE VEHICLE, BUT COULD NOT FIND THE PROBLEM. CONSUMER'S VEHICLE NOT INCLUDED IN RECALL DUE TO VIN. *AK

THE VEHICLE EXPERIENCED PROBLEMS WITH IT'S AIR BAGS. THE VEHICLE' ALSO LEAKED FLUID AT THE TRANSMISSION JOINT. THE VEHICLE LEAKED 2 1/2 QTS OF TRANSMISSION FLUID IN APPROXIMATELY 3 WEEKS. SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY THE DEALER REFUSED TO ASSIST THE CONSUMER. *NM

COMPLAINTS: 1.DIDN'T RECEIVE RECALL NOTICE (01S23) UNTIL 2 YRS AFTER IT WAS ISSUED. 2.NEVER RECEIVED NOTICE OF A "SERVICE CAMPAIGN" (01I013000) TO REPLACE SPRINGS IF FOUND TO BE CORRODED OR BREAK. 3.RECALL DID NOT ADDRESS ISSUE OF RECALL OR PROBLEM.(CORRISIVE,RUSTED SPRINGS).RECALL DID INSTRUCT DEALER/REPAIRER TO INSTALL SPRING BRACKETS (COMPLETED SATISFACTORLY). COMPARISON: BATTERIES DEAD IN FLASHLIGHT,OWNER REPLACES BULB. THE SPRINGS WERE CAUSING THE PROBLEM. 4.VEHICLE NOW HAS LOUD THUMPS THAT WEREN'T THERE BEFORE THE "SPRING BRACKETS" WERE INSTALLED. 5.REGIONAL RECALLS. NOTES: CAR HAS BEEN INSPECTED BY A CERIFIED MECHANIC AND FOUND NOT TO HAVE DEFECTIVE CV JOINTS OR WHEEL BEARINGS, NO UNDER CARRIAGE PARTS LOOSE. CAR IS SCHEDULED FOR INSPECTION BY A FORD DEALERSHIP ON 11/07/03. CAR PREVIOUSLY OPERATED IN NEW ENGLAND STATE (3 YRS).

TOOK MY CAR IN OCTOBER 15, 2003.JIM DOBSON FORD IN WINAMAC TO CHECK MY CAR OUT AND THEY TOLD ME IT WASN'T AN ELECTRICAL PROBLEM WITH MY TRANSMISSION IT WAS HYDROLIC OR THE SECOND SPEED GEAR WENT OUT. I TOLD THEM TO GO AHEAD AND REBUILD THE TRANSMISSION. THEY PULLED THE TRANSMISSION OUT ON THE 16TH. CALLED THEM ON THE 17TH. THEY TOLD ME THAT THE MECHANIC CALLED OFF SICK AND THAT THEY DID NOT HAVE A CHANCE TO OPEN THE TRANSMISSION UP TO FIND OUT EXACTLY WHAT IS WRONG WITH IT. MECHANIC CALLED OF AGAIN ON THE 18TH AND THE 20TH. ASKED THEM ABOUT A LOANER CAR. THEY SAID THEY DON'T HAVE LOANER CARS . DOESN'T MY TRANSMISSION LOOK PRETTY ON A PEDESTAL!

ENGINE BLEW ON A TRIP TO ST.LOUIS CAR WAS UNDER FORDS EXTENDED SERVICE PLAN BECAUSE I COULD NOT PRODUCE ALL OF MY ENGINE MAITANCE REPORTS EVEN THOUGH I TRIED TO EXPLAIN TO FORD THAT MANY TIMES I DID MY OWN OIL CHANGES THEY HAVE REFUSE TO HONOR THEIR EXTENDED SERVICE PLAN.

THEY HAD A RECALL ON THIS PROBLEM BUT DEALER CLAIMS HE FIX THE PROBLEM BUT IT STILL CONTINUES TO HAPPEN VERY UNHAPPY

DEALERSHIP REFUSED TO RECOGNIZE PROBLEMS RELATED TO THE RECALL. VEHICLE NEEDED NEW AIR BAG DIAGNOSTIC MONITOR. DEALERSHIP REFUSED TO ACCOMMODATE CONSUMER. IF DEALERSHIP MADE THE ADJUSTMENT THEY WOULD CHARGE THE CONSUMER. *AK

THE CHECK ENGINE LIGHT COMES ON AND STAYS ON. UPON SLOWING DOWN WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE JERKS FORWARD. DEALERSHIP REPLACED THE EGR VALVE AND SENSOR 3 TIMES IN AN ATTEMPT TO CORRECT THE PROBLEM, BUT FAILED TO DO SO.*AK

VEHICLE STALLED INTERMITTENTLY. WHEN THIS OCCURRED STEERING AND BRAKES LOCKED UP. *AK