1996 MERCURY MYSTIQUE Complaints

WHILE DRIVING 55 MPH VEHICLE COMPLETELY SHUT DOWN WITHOUT WARNING, CAUSING LOSS OF POWER STEERING AND BRAKES. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

AIR CONDITIONER INDICATOR IS NOT ILLUMINATING ON DASH WHEN LIGHTS ARE TURNED ON. ALSO, DURING THE FIRST WEEK OF PURCHASE PROBLEMS WITH ACCELERATOR PEDAL STICKING . CONSUMER WAS AWARE THAT A RECALL HAD BEEN ISSUED FOR THAT PROBLEM, BUT MANUFACTURER REFUSED TO REPAIR DUE TO VIN. PROBLEMS WITH RADIATOR ALSO OCCURRED, AND MANUFACTURER REFUSED TO REPAIR THAT PROBLEM FREE OF CHARGE BECAUSE VIN# DID NOT APPLY TO THAT RECALL EITHER. CONSUMER WAS UNABLE TO CONTACT DEALER. DEALER WAS NO LONGER IN BUSINESS. PLEASE PROVIDE FURTHER DETAILS. *AK

WHILE VEHICLE WAS BEING SERVICED FOR ANOTHER ISSUE, CONSUMER WAS INFORMED THAT VEHICLE DEVELOPED TRANSMISSION PROBLEMS AND IT WOULD NOT MOVE AT ALL.*JB

VEHICLE STALLED, WHITE SMOKE WAS COMING OUT OF HOOD, AND THERE WAS A COOLANT SMELL, DEALER REPLACED BATTERY, HOWEVER THE PROBLEM WAS THE WATER PUMP AND THERMOSTAT AND BECAUSE THEY WERE NOT REPLACED VEHICLE OVERHEATED CAUSING THE HEAD GASKET TO BLOW CAUSING COOLANT TO GO INTO THE CYLINDER. *SLC

I DON'T HAVE AN ESTIMATE ON TRANSMISSION DAMAGE. TRANSMISSION WAS IN GOOD CONDITION WENT IT WAS BROUGHT TO DEALER, IT IS NOW INOPERABLE. I AM LOOKING INTO POSSIBLE TAMPERING WITH THE VEHICLE. I HAVE NO INTENTION OF PAYING FOR THIS DAMAGE. *AK

00V 367 00/ENGINE COOLING FAN: ENGINE COOLING FAN WAS ON FIRE WHILE PULLING IN PARKING SPACE. DEALER WAS NOTIFIED, AND INFORMED CONSUMER VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. PLEASE FEEL FREE TO PROVIDE US WITH ANY FURTHER INFORMATION CONCERNING THIS MATTER. *AK

COMPUTER AT MECHANIC SHOW MAJOR ELECTRICAL SYSTEM DEFECTS-IT APPEARS THAT MANY PEOPLE ARE EXPERIENCING THIS AS A MAJOR PROBLEM WITH THIS CAR AND FORD CONTOUR. FORD/MERCURY WILL NOT DO ANYTHING-ALSO THE TRANSMISSION GOES OUT QUIT OFTEN-HAD A NEW ONE AT 50,000 MILES-HAS HAD MANY RECALLS ALREADY AND NOTHING HAS BEEN FIXED ON THIS CAR-WINDOWS DONT GO DOWN (DUE TO ELECTRICAL SHORT)

CONSUMER TOOK VEHICLE TO REPAIR SHOP FOR WHEEL BEARING PROBLEM. LAST TIME HE BROUGHT VEHICLE TO REPAIR SHOP WAS LAST YEAR IN JUNE , 2000. CURRENTLY, WHEEL BEARINGS MALFUNCTIONED AGAIN. *AK *JB

FIRST ENGINE FAILURE OCCURRED WITHOUT WARNING AFTER EXITING THE FREEWAY, DEALERSHIP FAILED TO ACKNOWLEGE ENGINE FAILURE AND INSISTED THE PROBLEM WAS THE BATTERY. ENGINE FAILED AGAIN AFTER PICKING UP CAR FROM DEALERSHIP AFTER THEY HAD IT 3 DAYS. HEAD GASKET WAS REPAIRED AND ENGINED FAILED AGAIN. FORD REFUSES TO TAKE ANY RESPONSIBILITY.

ENGINE FAILED WHILE DRIVING ON THE HIGHWAY, VEHICLE WAS THEN PUSHED TO THE SIDE OF THE ROAD WHERE CONSUMER THEN NOTICED SMOKE AND A HORRIBILE SMELL COMING FROM UNDER THE HOOD, VEHICLE WAS THEN TOWED INTO DEALERSHIP, CONSUMER WAS THEN ADVISED THAT ONLY A BATTERY WAS NEEDED AND SAID NOTHING ELSE WAS WRONG, AFTER THREE DAYS OF DEALERSHIP HAVING THE VEHICLE AND NOT TRYING TO FIND THE CAUSE OF THE THE SMELL AND SMOKE CONSUMER PICKED VEHICLE UP, ON THE WAY HOME THE HEAD GASKET BLEW AND IT WAS TOWED TO A REPAIR SHOP, AFTER THE HEAD GASKET WAS REPAIRED, THE ENGINE STILL SOUNDED BAD, SO CONSUMER TOOK VEHICLE TO ANOTHER SHOP AND IT WAS DETERMINED THAT THE CYLINDER WAS BAD, CONSUMER THEN TOOK VEHICLE BACK TO THE REPAIR SHOP THAT REPAIRED THE HEAD GASKET AND WAS ALSO ADVISED THAT CYLINDER WAS BAD, ON THE WAY HOME THE ENGINE AND BATTERY LIGHT CAME ON, VEHICLE WAS TOWED INTO DEALERSHIP THAT REPLACED THE BATTERY,DEALERSHIP TOLD CUSTOMER THAT THE PEOPLE WHO HAD REPLACED THE HEAD GASKET MUST HAVE DONE SOMETHING WRONG, DEALERSHIP STATES THEY ONLY DID WHAT THEY WERE TOLD TO DO AND THAT WAS TO REPLACE THE BATTERY. *JB