1999 MERCURY MYSTIQUE Complaints

1999 MERCURY MYSTIQUE ELECTRICAL SYSTEM FAILING. CORROSION AND OVERCHARGING OVER ELECTRICAL WIRES. WAS INFORMED BY REPAIR SHOP THAT HE HAD SEEN THIS PROBLEM WITH ANOTHER FORD CONTOUR. ELECTRICAL WIRING HARNESS IS NOT PUT TOGETHER PROPERLY.*AK

THE WINDSHIELD WIPERS DO NOT ALWAYS WORK WHEN NEEDED. I HAVE TAKEN THE CAR TO DEALERS SEVERAL TIMES SINCE PURCHASING CAR BUT NO REMEDY HAS BEEN FOUND FOR THE PROBLEM. *JB

THE FRONT DASH BOARD CAME APART, WHICH CAUSED THE DEFOGGER VENT TO BE INOPERATIVE. *TT *JB

THE DASHBOARD CURLS UP INTO THE WINDSHIELD WHICH CAUSES POOR VISIBILITY. THE DRIVER CANNOT SEE OVER THE DASHBOARD. THE PROBLEM WAS FIXED BEFORE UNDER WARRANTY. *AK

CONSUMER CALLED COMPLAINING WHILE DRIVING THE VEHICLE AT 60MPH, SUDDENLY THE BACK WINDSHIELD FALL OFF OF THE FRAME, DEALER HAS BEEN NOTIFIED . PLEASE PROVIDE FURTHER INFORMATION. TS

CONSUMER STATES VEHICLE'S DASHBOARD IS BUCKLED CAUSING DEFROSTER TO MALFUNCTION WHICH MAKES FRONT WINDSHIELD IMPOSSIBLE TO SEE THROUGH. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

WARPAGE FAILURE OF FRONT DASHBOARD RESULTS IN INADEQUATE WINDOW DEFROSTING AND HEATING LEADING TO AN UNSAFE CONDITION IN RAIN OR SEVERE WEATHER. RECALL NOTICE BY MANUFACTURER WAS NOT HONORED AT LOCAL DEALERSHIP. DT

IN AUGUST 2001, I RECIEVED A LETTER FROM MERCURY/FORD MOTOR STATING "THE COVER ON YOUR INSTRUMENT PANEL MAY WARP". I IMMEDIATELY CALLED THE DEALER AND MADE AN APPOINTMENT TO HAVE THE CAR CHECKED ON 09/22/2001. I HAVE THE LETTER THAT WAS SENT TO ME AND THE INVOICE FROM THE DEALER STATING "NO WARPAGE CHECKED OK AT THIS TIME". I WAS ADVISED BY JOSEPH CAPEZZUTO TO KEEP THE LETTER FOR FUTURE IF NEEDED. IN THE MIDDLE OF SEPTEMBER 2002 I NOTICED THAT THE BLACK PLASTIC PIECE WAS LOOSE ON ONE SIDE. I PUSHED IT IN TO PLACE SEVERAL TIMES. IT WAS NOT UNTIL OCTOBER 2002 THAT I REALIZED THAT IT WAS WARPING WITH THE PANEL BEGAN TO RAISE. IT IS SEVERAL INCHES HIGH BLOCKING THE LOWER VIEW OF THE WINDSHIELD. I TOOK IT TO A LOCAL FORD DEALER AND WAS ADVISED TO LEAVE IT THAT NIGHT FOR NEXT DAY SERVICE. THE NEXT DAY I WAS TOLD IT WAS NOT COVERED DUE TO THE DEADLINE EXPIRED AUGUST 31, 2002. ALL I WANT IS FOR FORD TO REPLACE THE DEFECTIVE PART THAT THEY INSTALLED IN MY CAR IN THE FIRST PLACE. THANK YOU DT

RECALL 01 F 139 000/INSTRUMENT PANEL:DEALER, CAVENAUGH FORD CO. IN BLACKROCK, AR. PHONE# 870/878--6251 REFUSED TO HONOR RECALL. THE CONSUMER NEVER RECEIVED THE RECALL AND THE DEALER STATED THAT THE RECALL EXPIRED AUGUST 31, 2002. *AK THE CONSUMER STATES THAT THE INSTRUMENT PANEL HAS RISEN ABOUT 6 INCHES. THE CONSUMER IS COCERNED WITH THIS AFFECTING THE PASSENGER AIR BAG. *SCC

WHILE DRIVING AT ALL SPEEDS, THE VEHICLE WILL STALL, WITHOUT WARNING. THE CONSUMER IS HAVING THE IGNITION MODULE REPLACED AT HER ON EXPENSE, DUE TO A SIMILAR PROBLEM THAT OTHER MODELS WERE EXPERIENCING, HOWEVER CONSUMER IS NOT SURE IF THE STALLING PROBLEM IS DUE TO THE FAULTY PART. *JB *SCC