2002 MERCURY SABLE Complaints

WHILE ATTEMPTING TO BACK OUT OF MY GARAGE, THE COIL SPRING ON THE FRONT DRIVER SIDE STRUT BROKE AND SHOT INTO MY FRONT TIRE, PUNCTURING AND IMMEDIATELY FLATTENING MY TIRE. THE SPRING WAS EMBEDDED IN THE TIRE SO FAR THAT THEY WERE UNABLE TO REMOVE THE TIRE TO PUT ON THE SPARE. THE CAR HAD TO BE FORCED IN REVERSE FAR ENOUGH BACK TO BE ABLE TO HOOK IT ONTO THE TOW TRUCK WHICH SHREDDED THE FRONT TIRE. HAD TO HAVE FRONT SPRINGS, STRUTS, ABS SPEED SENSOR, ALIGNMENT AND NEW TIRE PUT ON THE VEHICLE. VERY LUCKY THAT THIS INCIDENT HAPPENED IN MY GARAGE AND NOT OUT ON THE ROADWAY. *TR

AROUND 7 MONTHS AGO JULY,2010 MY WIFE WAS ATTEMPTING TO BACK UP HER 2002 MERCURY SABLE AND THE PASSENGER SIDE FRONT SPRING BROKE AN WENT TROUGH THE SIDE WALL OF THE TIRE. TODAY JAN. 2011. I WAS ATTEMPTING TO BACK THAT SAME CAR AN THE DRIVER SIDE SPRING BROKE AND RUINED THE TIRE AN BUSTED ANOTHER PART ON THE STEERING LINK. WHEN IS SOMETHING GOING TO BE DONE ABOUT THIS. *TR

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN THERE WAS A LOUD BOOM. THE CONTACT DISCOVERED THAT THE COIL SPRING WAS FRACTURED AND PUNCTURED A HOLE IN THE TIRE SIMILAR TO THE FAILURE DESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 04V332000 ( SUSPENSION: FRONT: SPRINGS: COIL SPRINGS). BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE WHO THEN INFORMED THE CONTACT THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL AND THAT COULD NOT OFFER ANY ADDITIONAL ASSISTANCE. THE REPAIR SHOP REPAIRED ALL FOUR COIL SPRINGS AND STRUTS INCLUDING PREVENTATIVE MAINTENANCE AT THE CONTACTS EXPENSE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 66,000. UPDATED 2/28/11 *CN UPDATED 05/26/11

TL - THE CONTACT OWNS 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE LEAVING A PARKING SPACE THE SPRING COIL BROKE AND PUNCTURED THE TIRE. THE VEHICLE WAS TOWED INTO A LOCAL SHOP AND ITS BEING REPAIRED. THE FAILURE AND CURRENT MILEAGE IS 62,000. PM

TL*THE CONTACT OWNS A 2002 MERCURY SABLE GS . WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A LOUD NOISE FROM UNDER THE VEHICLE AND IT PULLED TO THE LEFT. ALSO THERE WAS A BURNING RUBBER ODOR. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT COIL SPRING ON THE DRIVER SIDE WAS BROKEN. THE CONTACT STATED THERE WAS AN OPEN INVESTIGATION FOR THAT FAILURE (NHTSA ACTION NUMBER: EA08018). THE MANUFACTURER WAS CONTACTED AND STATED THEY COULD NOT PROVIDE ASSISTANCE AND THE CONTACT WOULD HAVE TO REPAIR THE VEHICLE AT HIS OWN EXPENSE AND SAVE RECEIPTS IF IN THE FUTURE THERE WAS RECALL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,409. UPDATED 03/29/11 *BF THE CONSUMER STATED THE STRUTS, BEARING PLATES AND LEFT LOWER BALL JOINTS HAD TO BE REPLACED. UPDATED 08/22/11

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH ATTEMPTING A TURN WHEN SUDDENLY THERE WAS A LOUD NOISE COMING FROM OUTSIDE OF THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE REAR OF THE VEHICLE SLIGHTLY COLLAPSED IN A TILED POSITION TOWARDS THE PASSENGER SIDE. THE VEHICLE WAS DRIVEN AT AN EXTREMELY LOW SPEED RATE TO THE NEAREST DEALER FOR DIAGNOSIS. THE REAR PASSENGER SIDE COIL SPRING FRACTURED, AND WAS REPLACED. MOST RECENTLY, THE CONTACT STATED THAT THE FRONT DRIVER SIDE COIL SPRING COMPLETELY FRACTURED AND CAUSED THE TIRE TO EXPLODE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 3/14/11 *CN UPDATED 12/14/11 *CN

I AM WRITING THE NHTSA IN ORDER TO WARN OF A DANGEROUS, POTENTIALLY FATAL, HAZARDOUS CONDITION ON A MERCURY AUTOMOBILE. TO THE BEST OF MY KNOWLEDGE THIS CONDITION HAS BEEN ADDRESSED BY A PREVIOUS RECALL NOTICE ON EARLIER YEAR MODELS OF THE MERCURY SABLE BUT NOT ON THE YEAR MODEL THAT I OWN. I OWN A 2002 MERCURY SABLE. IN FEBRUARY OF 2010 I HAD A FLAT TIRE ON MY DRIVER'S REAR SIDE WHEN PULLING OUT OF A PARKING LOT. WHEN I REMOVED THE TIRE I FOUND THAT A SPRING HAD BROKEN AND PUNCTURED THE SIDE OF THE TIRE AND HAD CUT THE TIRE IN A CIRCULAR MOTION CAUSING A RAPID EXPULSION OF AIR. ON JANUARY 1 OF 2011 THE DRIVER'S SIDE FRONT TIRE FLATTENED WHILE PULLING OUT OF A PARKING LOT. THE SAME THING HAD HAPPENED AGAIN. THE SPRING HAD BROKEN AND PUNCTURED THE SIDE OF THE TIRE. AFTER THE SECOND OCCURRENCE I SEARCHED THE INTERNET FOR INFORMATION TO SEE IF OTHERS HAVE HAD SIMILAR EXPERIENCES AND FOUND NHTSA CAMPAIGN ID NUMBER 04V332000. CAMPAIGN ID NUMBER 04V332000 EXACTLY DESCRIBES THE CONDITIONS THAT I HAVE ON MY VEHICLE. HOWEVER, MY VEHICLE IS A 2002 MERCURY SABLE AND THE RECALL COVERS 1999-2001 AND DOES NOT ADDRESS THE REAR SPRINGS. WERE THESE TO OCCUR AT HIGHWAY SPEEDS THIS MAY HAVE CAUSED SERIOUS INJURIES OR FATALITIES. THIS CONDITION HAS THE POTENTIAL TO CAUSE LOSS OF CONTROL TO THE VEHICLE AND NEEDS TO BE ADDRESSED BY FORD MOTOR COMPANY IMMEDIATELY IN ORDER TO WARN THE PUBLIC OF THIS DANGEROUS CONDITION. EXPANSION OF THE RECALL SHOULD INCLUDE THE LATER YEAR MODELS AND THE REAR SPRINGS OF ALL VEHICLES THAT UTILIZE THESE SPRINGS AND ENGINEERING DESIGN. I PURCHASED THIS VEHICLE USED AT A FORD/MERCURY DEALERSHIP AND HAVE NEVER RECEIVED A NOTICE, RECALL OR OTHERWISE, CONCERNING THIS CONDITION. *TR

2002 MERCURY SABLE-LEFT FRONT COIL SPRING FAILED AND DESTROYED THE RADIAL TIRE AT THAT LOCATION. CAR HAS APPROXIMATELY 80,000 MILES HAS BEEN CAREFULLY MAINTAINED. FORD MOTOR CO. SAYS IT IS NOT COVERED UNDER ANY RECALL. CAR IS AT THE SHOP FOR REPAIRS WHICH INCLUDE REPLACING BOTH COIL SPRINGS AND REPLACING DAMAGED TIRE. ANY OTHER DAMAGE FROM THIS EVENT IS YET TO BE DETERMINED. THIS EVENT TOOK PLACE DECEMBER 27, 2010 @ APPROX. 01:00 P.M. *TR

FRONT COIL SPRING OF MY 2002 MERCURY SABLE BROKE AND PUNCTURED A HOLE IN THE TIRE. HAD TO REPLACE COIL SPRING, STRUT, AND SWAY BAR LINKS. *TR

2002 SABLE. LEFT FRONT COIL SPRING BROKE AND PUNCTURED THE TIRE WHEN BACKING OUT OF THE GARAGE. I HAD THE LOCAL FORD GARAGE REPLACE BOTH FRONT SPRINGS AND INSTALL THE PROTECTIVE GUARD KIT (USED ON THE RE-CALLED VEHICLES) TO PREVENT TIRE PUNCTURE IF IT HAPPENS AGAIN. THIS CAR WAS NOT RE-CALLED AND FORD DID NOT COVER THE COST; $400 NOT INCLUDING THE TIRE. *TR