2000 MERCURY SABLE Complaints

CHECK ENGINE LIGHT HAS BEEN GOING ON AND OFF ALONG WITH HE ABS LIGHT -BOTH SENSOR HAVE BEEN GOING ON AND OFF SINCE BROUGHT THE CAR IN MAY 2000 - I HAVE TAKEN IT BACK TO THE DEALER AT LEAST 10 TIMES FOR THE SAME PROBLEM THEY KEEP SAYING THERE WAS NOT THING WRONG - NOW I HAVE TAKEN TO MY OWN MECHANIC AND HE SAID THE ABS COMPUTER HAS BLOWN AND G IT WILL COST $2000.00 TO FIX. *NM

AFTER COMING TO A STOP AT AN INTERSECTION, I PROCEEDED TO MAKE A LEFT TURN. WHILE COMPLETING THE TURN, I HEARD A LOUD THUMP IN THE REAR OF THE CAR. I IMMEDIATELY STOPPED AND EXAMINED THE OUTSIDE OF THE CAR AND NOTICED THAT THE REAR WHEEL WELLS WERE NEARLY RUBBING ON THE TIRES. BOTH REAR COIL SPRINGS HAD BROKEN AT THE FIRST COIL. AFTER 3 DAYS AT THE DEALERSHIP, THE SPRINGS WERE REPLACED AT MY EXPENSE. AT THE BREAK, THE ENTIRE CROSS-SECTIONAL AREA OF ONE SPRING AND ONE QUARTER OF THE CROSS-SECTIONAL AREA OF THE OTHER ARE RUSTED. I HAVE THE SPRINGS. *JB

I AM THE OWNER OF A 2000 SABLE SEDAN VIN [XXX]. ON APRIL 7, 2006 THE LEFT REAR STRUT SPRING BROKE WHILE BACKING OUT OF MY GARAGE. ( A 2" DIFFERENCE IN HEIGHT BETWEEN THE GARAGE FLOOR AND THE DRIVEWAY) MY INSPECTION REVEALED A RUBBING NOISE CAUSED BY THE BROKEN SPRING COIL GOUGING INTO THE TIRE!! FORTUNATELY THE VEHICLE WAS ONLY DRIVEN ABOUT 100 FT AND THE TIRE WAS ONLY SLIGHTLY SCRAPED. IMAGINE WHAT COULD HAVE HAPPENED ON THE HIGHWAY!! THE VEHICLE WAS REPAIRED AT HINES PARK LINCOLN MERCURY ON 4/10/06 AT A COST OF $413.38. I BELIEVE A CUSTOMER REIMBURSEMENT ACTION SHOULD BE THE MINIMUM AND A RECALL OF THE AFFECTED SPRINGS MIGHT BE APPROPRIATE. *JB UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

DT*: THE CONTACT STATED WHILE TRAVELING 50 MPH, THE VEHICLE WAS SWERVING TO THE LEFT. THE DEALERSHIP DETERMINED THE PASSENGER SIDE REAR COIL SPRING BROKE.

CAR WAS IN WITH MY MECHANIC FOR YEARLY SAFETY/EMISSIONS INSPECTION. MY MECHANIC FOUND THAT A REAR COIL SPRING WAS BROKEN AND NEEDED TO BE REPLACED FOR VEHICLE TO PASS INSPECTION. *JB

LEFT REAR SUSPENSION SPRING BROKE WHILE DRIVING. TAKING OUT THE STRUTS, LEFT REAR TIRE, AND DISABLING THE AUTO. AUTO WAS UNDRIVEABLE AND HAD TO BE TOWED TO FORD DEALERSHIP FOR REPAIRS. BOTH REAR SPRINGS, STRUTS, AND TIRE HAD TO BE REPLACED. DEALER REPAIRING WAS CAUSEWAY FORD, LINCOLN MERCURY IN MANAHAWKIN NEW JERSEY. *NM

MY COMPLAINT IS ABOUT MY REAR SEAT BELTS, I USED THE MIDDLE REAR SEAT BELT FROM 2003 UNTIL IT BROKE IN 2004. THE MIDDLE IS WHERE I PUT MY SON'S CAR SEAT. I ALWAYS MADE SURE IT WAS IN RIGHT, IT MOVED NO MORE THEN AN INCH AND I ALWAYS LOCKED THE SEAT BELT. I DIDN'T TAKE THE CAR SEAT OUT MUCH SO THAT IS WHY I DON'T UNDERSTAND HOW IT COULD BREAK SO FAST. I HAD TO MOVE MY SON TO A DIFFERENT SEAT UNTIL I COULD GET IT FIXED, AND THEN THE REAR SEAT BELT ON THE PASSENGER SIDE STARTED TO ACT UP, WHEN IT WAS TIME FOR THE SEAT BELT TO RETRACT IT WOULDN'T YOU HAD YOU USE YOUR FINGERS AND PUSH IT IN. I HAVE NOT GOTTEN IT FIXED YET. I CANT AFFORD TO AND FORD WONT PAY FOR IT. BOTH TIMES I HAD FORD TAKE A LOOK AT THE SEAT BELTS, AND THE ONLY THING THEY DID WAS GAVE ME AN ESTIMATE TO REPLACE THE SEAT BELT. MY THOUGHTS ON THIS IS THE SEAT BELT SHOULD LAST LONGER THEN THE CAR. *JB

DIAGNOSTIC FROM DEALER; RIGHT REAR SPRING BROKEN; TIRE BRUISED SIDEWALL (TIRES WERE JUST INSTALLED ON 10/21/05). REPLACE BOTH REAR SPRINGS AND REPLACE BOTH REAR STABILIZER LINKS. HAD TO HAVE THE CAR TOWED ON A FLAT BED TO THE DEALER TO HAVE FIXED. HAD TO HAVE FRONT SPRINGS FIXED (7/25/05) AS THEY BROKE ALSO. *JB

PUT CAR IN REVERSE AND HEARD A LOUD BANG. THOUGHT THAT HIT SOMETHING, BUT WHEN LOOKING DIDN'T SEE ANYTHING WRONG. THEN STARTED HEARING A NOISE IN REAR PASSENGER SIDE WHEEL. DROVE CAR TO SERVICE DEPARTMENT, AND THEY SHOWED HER THE BROKEN COIL AND THE INSIDE OF TIRE THAT HAD BEEN GOUGED OUT DOWN TO THE STEEL BELT. HAD TO HAVE THE COIL REPLACED ON BOTH WHEELS BECAUSE THE OTHER SIDE WAS ABOUT TO SNAP ALSO. HAD TO BUY A NEW TIRE TO REPLACE THE RUINED ONE.*AK

ON 12/15/2005, I WAS DRIVING MY TWO KIDS TO SCHOOL IN MY 2000 MERCURY SABLE WHEN MY LEFT REAR TIRE (ONLY 5 MONTHS OLD) BLEW OUT. I SWERVED AND CAME TO REST ON A GRASSY MEDIAN. MY KIDS AND I WERE PRETTY SHAKEN UP BUT I MANAGED TO COMPOSE MYSELF TO GET OUT AND CHANGE THE TIRE. AS CARS DROVE RELATIVELY CLOSE TO ME, I MANAGED TO GET THE SPARE ON AND NOTICED THAT MY TIRE HAD A GROOVE CARVED ON THE INSIDE WITH A DEEP PUNCTURE. I SEARCHED TO SEE WHAT HAD CAUSED THIS AND NOTICED THAT THE COIL SPRING WAS BROKEN THE SHARP BROKEN EDGE PROTRUDED OUT. LUCKILY THIS DID NOT INTERFERE WITH THE SMALL SPARE TIRE. I HAVE CALLED MY DEALER (REEDMAN/TOLL) AND THEY TOLD ME THERE WAS NO RECALL ON THE REAR SPRINGS AND THAT IT WOULD BE A FEW DAYS BEFORE THEY COULD GET THE PARTS TO MAKE THE REPAIR. I AM CURRENTLY SHOPPING AROUND TO GET THE BEST PRICE (SO FAR $505.00 TO REPLACE BOTH REAR SPRINGS) I HAVE JUST RESEARCHED THE NHTSA SITE AND WAS APPALLED TO SEE THE NUMBER OF SIMILAR COMPLAINTS THAT HAVE BEEN FILED AND FORD'S UNWILLINGNESS TO CORRECT THE PROBLEM AT THEIR COST. WILL IT TAKE A DEATH OR TWO BEFORE A RECALL WILL BE MADE TO CORRECT THIS? I NOTICED THAT A FORMAL NHTSA INVESTIGATION WAS UNDERWAY AS OF OCTOBER 2005 ON THE REAR COIL SPRING FRACTURES BASED ON 131 COMPLAINTS BUT HAVE NOT BEEN ABLE TO FIND THE OUTCOME OF STUDY. IS IT ONGOING OR HAS A CONCLUSION BEEN REACHED? I WILL SAVE MY OLD PARTS. *NM