2002 MERCURY SABLE Complaints

THE FRONT DRIVER SIDE COIL SPRINGS BROKE WHILE I WAS BACKING FROM PARKING STALL. IT RIPPED A LARGE HOLE IN MY BRAND NEW TIRE. WHEN I INSPECTED IT, THERE WAS RUST INSIDE THE FRACTURE. I HAVE NOT TAKEN IT TO A DEALER YET FOR REPAIRS. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A ROUTINE MAINTENANCE AND THE TECHNICIAN NOTICED THAT THE REAR COIL SPRING BROKE. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE BACK TO THE INDEPENDENT MECHANIC TO REPLACE THE DEFECTIVE COIL SPRING. THE FAILURE MILEAGE WAS APPROXIMATELY 20,400. UPDATED 01/04/11*LJ UPDATED 01/10/11*JB

2002 MERCURY SABLE GS - 103,000 MILES, NEVER BEEN IN A COLLISION, ALWAYS MAINTAINED BY THE BOOK. ON APRIL 2, 2010 AT 8:00 AM, I WAS PULLING FORWARD OUT OF MY PARKING SPOT WHEN A LOUD THUD AND A GRINDING NOISE STOPPED ME FROM GOING ANY FURTHER. THIS WAS A TOTAL SURPRISE AS NOTHING ABOUT THE PREVIOUS DAY'S DRIVING HINTED AT AN SUSPENSION/STEERING PROBLEM. AFTER CHECKING BEHIND BOTH FRONT WHEELS, I FOUND THAT THE LEFT FRONT COIL SPRING HAD SNAPPED AND A PLASTIC PIECE HAD BEEN BROKEN BY THE IMPACT. NO TIRE DAMAGE OCCURRED. I WAS JUST PULLING OUT OF A PARKING SPOT SO SPEED WAS LESS THAN 10 MPH BY THE TIME THE NOISE FORCED ME TO STOP. HAD THIS HAPPENED AT SPEED I WOULD SURELY HAVE LOST CONTROL OF THE CAR. THE SABLE WAS TAKEN AWAY ON A FLATBED TRUCK AND COST ABOUT $1300.00 TO REPAIR USING NEW PARTS. SOMETHING NEEDS TO BE DONE, I DID RESEARCH ON THIS AND IT ONLY AFFECTS 2002-2003 SABLE/TAURUS, IRRESPECTIVE OF MILEAGE. I BELIEVE THIS IS COMPLAINT NUMBER 356 FOR THIS SPECIFIC MANUFACTURER'S FLAW. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE COIL SPRING ON THE DRIVERS FRONT SIDE FAILED AND PIERCED THE TIRE WHILE DRIVING 2 MPH. A SPARE TIRE WAS PUT ON THE VEHICLE AND IT WAS DRIVEN TO A PARKING LOT. HE CONTACTED FORD MOTOR COMPANY AND THEY STATED THAT THERE WAS A RECALL FOR THIS FAILURE FOR 2001 MODEL YEAR BUT NOT 2002. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000.

TL*THE CONTACT OWNS 2002 MERCURY SABLE. THE CONTACT STATED THAT HE HAD A BROKEN COIL SPRING. WHILE DRIVING 55 MPH THERE WAS A POPPING NOISE WHERE HE SAW METAL FALLING OFF OF THE VEHICLE WHICH RIPPED THE TIRE ON THE DRIVER SIDE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY INFORMED HIM THE COILS SPRINGS NEED TO BE REPLACED. THERE ARE NO RECALLS FOR HIS YEAR MAKE OR MODEL VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT THERE WERE NO RECALLS ON HIS VEHICLE AND THE REPAIRS WERE AT HIS OWN EXPENSE. THE FAILURE MILEAGE WAS 140,000.

TL*THE CONTACT OWNS 2002 MERCURY SABLE. THE MECHANIC STATED THAT THE FRONT COILS SPRINGS WERE BROKEN ON THE CUSTOMERS VEHICLE. THE REAR SPRINGS WERE REPLACED ON THE VEHICLE PREVIOUSLY AND THE FRONT SPRINGS ALSO NEEDED TO BE REPLACED. WHEN THE CONTACT SPOKE WITH THE DEALER HE WAS TOLD THAT EVEN THOUGH THESE WERE THE SAME PARTS USED ON THE 2001 FORD TAURUS THAT WERE UNDER RECALL; THERE WAS NO RECALL FOR THIS MODEL YEAR. THERE IS AN OPEN INVESTIGATION ON THE SUSPENSION FOR THE FRONT COIL SPRINGS UNDER ACTION NUMBER EA08018. THE FAILURE MILEAGE WAS 95000 AND THE CURRENT MILEAGE WAS 100547.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WAS INVOLVED IN A MULTI VEHICLE CRASH IN WHICH THE VEHICLE WAS DESTROYED YET THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS AVAILABLE. THE CONTACT AND A PASSENGER SUSTAINED MAJOR INJURIES AND WERE BOTH TRANSPORTED VIA AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY BUT WAS NOT EXAMINED FOR THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 99,700.

WENT TO THE PARKING LOT TO START MY CAR. WHEN I TURNED THE IGNITION KEY THE PASSENGER SIDE AIRBAG DEPLOYED AND THEN THE DRIVER SIDE AIRBAG DEPLOYED. THE CONCERN IS WHAT IF THE CAR HAD STARTED AND I WAS DRIVING DOWN THE HIGHWAY AND THE AIRBAG WENT OFF FOR NO REASON. *TR

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE LEFT FRONT TIRE WAS FLAT AND THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. THE MECHANIC ADVISED HER THAT THE FRONT DRIVER SIDE COIL SPRING HAD FAILED AND PUNCTURED THE TIRE. THE MECHANIC REPLACED BOTH FRONT COIL SPRINGS AND THE FRONT DRIVER SIDE TIRE AT THE CONTACT'S EXPENSE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 107,000.

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING 2 MPH IN REVERSE THE CONTACT SUDDENLY HEARD A LOUD POPPING NOISE COMING FROM THE FRONT END OF THE VEHICLE,. AFTER EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVERS SIDE COIL SPRING HAD PUNCTURED THE DRIVERS SIDE FRONT TIRE. THE FAILURE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 70000.