2000 MERCURY SABLE Complaints

CONSUMER REQUESTING REIMBURSEMENT FOR BROKEN REAR SPRING AND NEW TIRE INSTALLED ON 2000 MERCURY SABLE. *TS THE MECHANIC INDICATED THAT BOTH SPRINGS HAD CRACKS IN THEM. *JB

DT: THE CONTACT STATED THE VEHICLE WAS SHAKING AND MAKING A NOISE. SHE TOOK THE VEHICLE IN TO A MECHANIC, WHO DETERMINED THAT THE REAR COIL SPRING FRACTURED. THE VEHICLE SHOULD NOT BE DRIVEN UNTIL THE REPAIRS WERE MADE. . SHE HAD NOT HAD THE REPAIRS MADE YET. *AK

NOISE IN REAR, WORSE WHEN TURNING RIGHT AND BRAKING. PROBLEM WAS IDENTIFIED TO BE BROKEN REAR COIL SPRINGS AND THEY WERE REPLACED. IT APPEARS UNDER INVESTIGATION # PEO5054 THAT A NUMBER COMPLAINTS HAVE BEEN REPORTED WITH THIS SAME PROBLEM ON THE 2000 MERCURY SABLES. WE WOULD LIKE REIMBURSEMENT OF OUR $374.28 REPAIR BILL FOR REPLACEMENT OF THIS DEFECTIVE PART AND LABOR INCURRED REPAIR DATE 1/7/05. *JB

IN APRIL 2005, WE HAD OUR MERCURY SABLE INSPECTED AS REQUIRED IN PENNSYLVANIA. AT THAT TIME OUR MECHANIC FOUND THE REAR SPRING BROKEN ON OUR CAR. WE HAD TO HAVE THE REAR SPRINGS REPLACE BY A MERCURY DEALER. IT WAS EXTREMELY EXPENSIVE. WHEN ASKING IF THIS HAD HAPPENED BEFORE OF COURSE WE WERE TOLD NO. ALSO THE SPRINGS THAT WERE PUT ON OUR CAR ARE NOISY AND WE HAVE LOST OUR QUIET RIDING CAR. *NM

FRACTURED LEFT REAR COIL SPRING RUPTURING LEFT REAR TIRE RESULTING IN RAPID AIR LOSS. *NM

ON THREE OCCASIONS OVER PAST FEW WEEKS, MY HEADLIGHTS HAVE GONE OUT WHILE DRIVING AT NIGHT. THEY BOTH TURN OFF FOR 1-3 SECONDS, AND THEN TURN BACK ON. ALL OTHER LIGHTS (INTERIOR INSTRUMENT LIGHTS, AND EXTERIOR PARKING LIGHTS) REMAIN ON. I DID NOT HIT ANY BUMPS OR HAVE ANY OTHER SHAKING THAT WOULD INDICATE A LOOSE WIRE. THIS WAS BOTH HEADLIGHTS, SO I DO NOT EXPECT A LOOSE BULB OR SINGLE WIRE. *NM

DT: LEFT REAR SPRING BROKE AND BLEW THE REAR TIRE. CONSUMER WAS NOT DRIVING WHEN THIS HAPPEN. WHEN THE CAR WAS A YEAR OR TWO OLD AND WAS DRIVEN WITH 2 ADULTS IN THE BACK SEAT THE CONSUMER HEARD A CLANKING NOISE WHEN TURNING A CORNER OR HITTING A BUMP. THE VEHICLE WAS TAKEN TO THE DEALER TWICE BEFORE THIS INCIDENT. THEY PUT BUSHING ON THE FIRST TIME AND THE SECOND TIME THE DEALER SAID THEY FOUND NOTHING. IT HAS BEEN REPAIRED AT THE COST OF $489.000 *AK *NM

DT: 2000 MERCURY SABLE. THE CONSUMER STATED THE FRONT COIL BUSTED AND PUNCTURED A TIRE. THE CONSUMER WAS DRIVING HOME FROM WORK WHEN THIS OCCURRED. THIS HAS NEVER HAPPENED BEFORE. THE CONSUMER ALREADY HAD VEHICLE REPAIRED. THE CONSUMER TOOK VEHICLE TO REPAIR SHOP, THEY TOLD HER IT WAS THE FRONT COIL THAT BUSTED AND PUNCTURED THE TIRE. THIS MADE IT VERY DIFFICULT TO DRIVE THE CAR. *AK

DT: 2000 MERCURY SABLE. THE CONSUMER STATED OCCASIONALLY WHILE AT A TRAFFIC LIGHT THE VEHICLE WILL IDLE ROUGHLY AND THEN SHUT DOWN. WHILE AT THE LIGHT, HE HAS TO KEEP IT IDLING BY PRESSING THE ACCELERATOR. THIS HAS BEEN HAPPENING FOR APPROXIMATELY SIX WEEKS. THE VEHICLE HAS NOT BEEN LOOKED AT FOR THIS PROBLEM.*AK

CRUISE CONTROL SWITCH/CONTROLLER - CANNOT DISENGAGE CRUISE CONTROL VIA ON/OFF SWITCH, ONLY BY TURNING OFF THE IGNITION SWITCH. TAPPING THE BRAKES WILL DEACTIVATE THE CRUISE FUNCTION BUT WILL NOT TURN IT OFF. WE HAD A NEAR MISS OF AN ACCIDENT SEVERAL TIMES BECAUSE OF THIS PROBLEM. OEM MANUFACTURER REFUSED TO REPAIR THIS SITUATION BECAUSE VEHICLE WAS OUT OF WARRANTY.*JB