2000 MERCURY SABLE Complaints

FRONT PASSENGER SEAT BELT WILL NOT RETRACT. LEFT REAR SEAT BELT WILL NOT RETRACT.*AK

FRONT SPRINGS WHERE IDENTIFIED AS A POSSIBILITY OF BREAKING AND WAS NOTIFIED BY FORD, THE SPRINGS DID BREAK PENETRATING INTO THE TIRE. SPRINGS WHERE REPLACED BY MANUFACTURER. FORTUNATELY THIS HAPPENED AT A LOW SPEED NOT CAUSING AN ACCIDENT WHEN THE TIRE BLEW OUT FROM THE SPRING ENTERING THE TIRE. FIVE MONTHS LATER, A REAR SPRING HAS BROKEN AND AGAIN WAS FORCED TOWARD THE TIRE, THIS TIME NOT PENETRATING IT, BUT CREATING A DEEP GOUGE IN THE TIRE. CAR IS NOW IN DEALER SHOP FOR REPAIR AND REPLACEMENT OF SPRING, STRUT, AND TIRE. FORD NOT AWARE OF PROBLEM WITH REAR SPRINGS SO COST OF REPAIR WILL BE AT OWNERS EXPENSE. I HAVE REQUESTED THAT THE FORD SERVICE DEPARTMENT RETURN ALL PARTS TO ME AFTER REPLACEMENT. IT WAS OF THE OPINION OF THE SERVICE DEPARTMENT THAT THE CAR WAS NOT SAFE TO DRIVE UNTIL PARTS WERE ORDERED AND REPLACED. CONCERN NOW IS THE INTEGRITY OF THE OTHER REAR SPRING.*JB

1) INTAKE MANIFOLD EXPLODED WHEN STARTING THE CAR; ) CAR NOT DRIVEABLE; ) TOWED TO WHITE BEAR LINCOLN MERCURY FOR SERVICE - ESTIMATE PROVIDED 25, MARCH, 2005. *AK

NHTSA RECALL CAMPAIGN 04V332000 CONCERNING FRONT COIL SPRING. NO PARTS WERE AVAILABLE. *AK

I HAVE A 2000 MERCURY SABLE IN WHICH A SAFETY RECALL NOTICE (04S17) WAS ISSUED. A WEEK BEFORE THE SAFETY RECALL WAS ISSUED FOR THE FRONT SPRINGS A REAR SPRING OF MINE HAD SNAPPED, CAUSING A DEEP GROOVE ON THE INNER WALL OF THE REAR TIRE. I HAD TO HAVE BOTH REAR SPRINGS REPLACED AS WELL AS A BRAND NEW TIRE. I WAS TOLD BY FORD IN JUNE OF 2004 THAT I WOULD BE REIMBURSED FOR THE PARTS, LABOR, AND REPLACEMENT TIRE. AS PART OF THE SAFETY RECALL INSTEAD OF REPLACING THE FAULTY SPRINGS THEY ARE INSTALLING "PROTECTIVE SPRING SHIELDS". THIS IS NOW MARCH OF 2005 AND I STILL HAVE NOT BEEN ABLE TO GET THE "PROTECTIVE SPRING SHIELDS" INSTALLED BECAUSE OF LACK OF AVAILABLITY, AND FORD IS NOW TELLING ME THAT THEY WILL NOT REIMBURSE ME FOR THE REAR SPRINGS, WHICH ARE OBVIOUSLY AS DEFECTIVE AS THE FRONT.*AK

04 V 332 000/FRONT COIL SPRING: WHILE BACKING OUT OF THE DRIVEWAY, THE CONSUMER HEARD A CRUNCHY/GRINDING NOISE AND THEN NOTICE THAT THE FRONT RIGHT TIRE WAS DEFLATED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT THE FRONT COIL SPRING HAS BROKEN AND PUNCTURE THE RIGHT SIDE TIRE. THE DEALER AND THE MANUFACTURER WERE BOTH NOTIFIED.

THIS VEHICLE IS USED MOSTLY AROUND TOWN AND IS WELL TAKEN CARE OF INCLUDING FREQUENT WASHINGS. THERE WAS ABSOLUTLEY NO WARNING OF ANY TYPE PRIOR TO FAILURE. THE SPRING ON THE DRIVER'S SIDE FRONT STRUT BROKE, AND A JAGGED PORTION LODGED INTO THE SIDEWALL OF THE TIRE, COMPLETLEY DESTROYING IT. THE SIDE OF THE CAR DROPPED CONSIDERABLY. THIS ALL OCCURED WHILE THE CAR WAS AT REST IN MY GARAGE. THE CAR HAS LOW MI. AND NO RUST, THIS INCLUDES THE SPRING. MERCURY REFERED ME TO A DEALER TO HAVE THE SPRINGS REPLACED, NOTING THAT THEIR COVERED TO 150,000MI. I WAS TOLD TO SUBMIT A RECIEPT FOR POSSIBLE RE-IMBURSEMENT FOR THE DAMAGED TIRE AND TOWING. (THE CAR WAS UNDRIVEABLE) I KEPT A PIECE OF THE SPRING THAT BROKE OFF. I'M NO METALURGIST, BUT THIS APPEARS TO BE A VERY DANGEROUS FAILURE OF THE SPRING, IM THANKFUL IN MY INSTANCE NO ONE WAS HURT.*AK

VEHICLE EXPERIENCED STALLING AT VARIOUS SPEEDS, CAUSING THE STEERING WHEEL AND BRAKES TO HAVE NO CONTROL. MANUFACTURER WAS CONTACTED BY CONSUMER.*AK

THE RIGHT SIDE COIL SPRING SHEARED OFF WHILE THE VEHICLE WAS PARKED INSIDE OF THE GARAGE. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER, AND MECHANIC DETERMINED THAT LEFT AND RIGHT SIDE COIL SPRINGS NEEDED TO BE REPLACED DUE TO CORROSION. *AK IT WAS THE REAR COIL SPRINGS WHICH FAILED. *ER *JB

WHILE DRIVING ONE OF THE VEHICLE'S COIL SPRINGS BROKE AND PUNCTURED ONE OF THE TIRES. *NM *JB