2003 MERCURY SABLE Complaints

I FEEL THIS IS A SAFETY ISSUE DUE TO THE TIME OF YEAR. THE VEHICLE DI NOT HAVE HEAT DUE TO A THE FAILURE OF THE HEATER FAN. THE VEHICLE IS ONLY A YEAR OLD AND THIS IS NOT COVERED UNDER WARRANTY. I FEEL THAT SOMETHING LIKE THIS SHOULD BE LOOKED INTO DUE TO THE AGE OF THE CAR AND THE FACT THAT THIS COMPONENT SHOULD BE COVERED AT NO CHARGE.*AK

CONSUMER WAS CONCERNED THAT BRAKE PEDAL WENT TO THE FLOOR INTERMITTENTLY WHEN APPLIED. VEHICLE WAS TO DEALER ON SEVERAL OCCASIONS, AND DEALER WAS UNABLE TO LOCATE THE PROBLEM. AFTERWARDS VEHICLE WAS INVOLVED IN A CRASH BECAUSE THE BRAKE PEDAL WENT TO THE FLOOR WHILE COMING ONTO ONCOMING TRAFFIC. NO INJURIES WERE REPORTED. VEHICLE WAS TAKEN TO THE DEALER, WHOINFORMED THE CONSUMER THAT THE PROBLEM WAS THE MASTER CYLINDER. *AK

MY WIFE SWERVED TO AVOID HITTING ANOTHER VEHICLE ENCROACHING INTO HER LANE. SHE LOST CONTROL OF HER 2003 MERCURY SABLE AND SLAMMED HEAD-ON INTO THE CONCRETE CENTER DIVIDER OF THE WESTBOUND 60 FWY DIAMONDBAR CA. THE PASSENGER SIDE AIR BAG DEPLOYED, BUT THE DRIVERS SIDE BAG DID NOT. SHE SUFFERED A CONCUSSION, A FRACTURED MANDIBLE, AND A MOLAR TOOTH WAS BROKEN FROM THE JAW BONE WHICH THE MAXILLO-FACIAL SURGEON WAS UNABLE TO SAVE. THE CAR WAS A TOTAL LOSS.*AK

THE CONSUMER RECEIVED RECALL 04V105000 REGARDING AIR FILTER PAPER. THE DEALER CLAIMED THAT THE RECALL PART WAS REPLACED, BUT THE CONSUMER INSISTED THAT IT WASN'T REPLACED. THE CONSUMER FOUND THAT THE ORIGINAL AIR FILTER WAS STILL IN THE VEHICLE. *AK THE SERVICE DEALER FIXED THE AIR LEAK IN THE DRIVERS SIDE DOOR AND REPLACED THE AIR FILTER. *SC *JB

CONSUMER RECEIVED NHTSA RECALL 04V105000 CONCERNING AIR FILTER PAPER IN THESE VEHICLES CAN SMOLDER OR BURN. DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK

CONSUMER RECEIVED NHTSA RECALL 04V105000 CONCERNING AIR FILTER PAPER/FIRE. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR RECALL REPAIRS. A WEEK LATER, WHILE OPENING THE HOOD, THE CONSUMER SMELLED BURNING PLASTIC. VEHICLE WAS TAKEN BACK TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK

NHTSA RECALL# 04V105000 SUBJECT:AIR FILTER PAPER/FIRE. THE CONSUMER CALLED THE DEALER TO MAKE AN APPOINTMENT FOR THE FREE REMEDY. THE DEALER ASSURED THE CONSUMER THAT THE PARTS WERE AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER ON 3/23/2004 AND THE DEALER DID NOT HAVE THE PARTS. *JB *JB

DEALER INDICATED THAT PARTS WON'T BE AVAILABLE FOR 4 TO 6 WEEKS. LINCOLN MERCURY, 24400 CENTER RIDGE, WESTLAKE OH, 440-835-3700. *AK

THE CONSUMER BELIEVED THE FIX FOR THE RECALL WOULD CAUSE A SAFETY PROBLEM IN THE FUTURE. *PH RECALL#04V105000. *SC *JB

CONSUMER CONTACTED THE DEALER ON THREE OCCASIONS TO GET RECALL REPAIRS DONE. DEALER STATED THAT PARTS WERE UNAVAILABLE, AND THEY DID NOT KNOW WHEN THEY WILL BE AVAILABLE. *AK