2002 MERCURY SABLE Complaints

RECALL ELECTRICAL INSIDE LIGHTING. DISC PLAYER SHORTENING OUT, BRAKE LIGHT SWITCH COMING ON. THIS HAS BEEN REPAIRED TWICE WHAT CAN BE DONE TO CORRECT THE PROBLEM? *TR

WHILE BACKING-UP MY 2002 MERCURY SABLE, THE DRIVERS SIDE FRONT COIL SPRING SNAPPED AND PUNCTURED THE FRONT TIRE. *TR

I DRIVE A 2002 MERCURY SABLE. I WAS TURNING LEFT INTO A GAS STATION DRIVEWAY AND I HEARD A LOUD METAL SOUND, AS LOUD AS A GUNSHOT. I GOT OUT OF THE CAR AND LOOKED UNDERNEATH AND ALL AROUND THE AREA ADJACENT TO THE CAR BUT I COULD NOT SEE ANYTHING. I WAS ABLE TO DRIVE THE CAR TO A REPAIR SHOP WITHOUT INCIDENT, BUT EVERY TIME I WENT OVER THE SLIGHTBEST BUMP, THE CAR SOUNDED LIKE IT WAS GOING TO FALL APART (LOTS OF METAL SCRAPING NOISES). THE REPAIR SHOP SAID THAT MY FRONT COIL SPRINGS HAD BROKEN AND THAT I WAS LUCKY THAT THE SPRING HAD NOT PUNCTURED MY TIRE. THE MECHANIC CALLED FORD TO CHECK ON A RECALL FOR THE SPRINGS BECAUSE HE SAID THAT THIS WAS A VERY COMMON PROBLEM FOR FORD/MERCURY CARS. FORD INFORMED HIM THAT MY CAR WAS NOT INCLUDED IN THE RECALL. I WENT AHEAD WITH THE REPAIR WHICH WAS A COMPLICATED MESS BECAUSE OF TWISTING, RUST, ETC. MY BILL WAS CLOSE TO $900.00. I WAS JUST THANKFUL THAT NO ONE IN MY FAMILY WAS INJURED AS A RESULT OF THIS FAULTY EQUIPMENT. AS STATED IN MANY OF THE COMPLAINT FORUMS RELATING TO THIS SPRING PROBLEM, I AGREE THAT FORD IS JUST WAITING UNTIL THERE ARE DEATHS INVOLVED WITH THIS PROBLEM BEFORE THEY WILL TAKE ANY ACTION. JUST ANOTHER EXAMPLE OF WHAT IS WRONG WITH THE AMERICAN AUTOMOBILE INDUSTRY. I OWNED A SAAB FOR 18 YEARS UNTIL MY HUSBAND TOTALED IT. I OWNED A TOYOTA BEFORE THAT. THIS MERCURY WAS FORCED UPON ME BECAUSE OF MY ECONOMIC CONDITION AT THE TIME. I WILL NEVER OWN ANOTHER FORD/MERCURY VEHICLE AGAIN. JUST AN ADDED NOTE: MY HUSBAND JUST FOUND OUT YESTERDAY THAT HIS REAR COIL SPRINGS ON HIS 2001 FORD TAURUS ARE BROKEN. I AM ANXIOUS TO SEE IF FORD WILL TAKE RESPONSIBILITY FOR THIS SPRING FAILURE. *TR

I HAVE A 2002 MERCURY SABLE. THE FRONT SPRINGS BROKE AND RUINED A TIRE. I KNOW THIS IS A KNOWN DEFECT FOR FORD CO. WHY IS 2001 SABLE SPRINGS COVERED BUT NOT A 2002. I AM GLAD I WAS IN A PARKING LOT GOING SLOW INSTEAD OF 65 MPH ON THE THRUWAY, I MIGHT HAVE BEEN KILLED AND MY FAMILY TOO. FORD CO TOLD ME THAT THIS YEAR IS NOT COVERED ON THEIR RECALL. I THINK IT IS A BIG SAFETY ISSUE AND THEY SHOULD BE FORCED TO CORRECT THEIR DEFECTIVE SPRINGS. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE THE VEHICLE WAS UNDERGOING A STATE INSPECTION, THE CONTACT WAS INFORMED THAT THE REAR COIL SPRINGS FAILED. HE HEARD A RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY CONFIRMED THE REAR COIL SPRING FAILURE. THE COIL SPRINGS, STABILIZER MOUNTS, AND TWO STABILIZERS WERE REPLACED AT THE COST OF $1,198. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 73,000 AND CURRENT MILEAGE WAS 73,010. UPDATED 04-14-09 *BF UPDATED 04/16/09.*JB

I AM THE OWNER OF A 2002 MERCURY SABLE. WHILE TRAVELING ON THE MASS PIKE , THERE WAS A GRINDING NOISE COMING FROM UNDERNEATH, AND IMMEDIATELY AFTER A BURNING SMELL. THE DRIVERS SIDE TIRE BLEW OUT. WE MANAGED TO THE GET THE SPARE TIRE ON AND GET TO A REPAIR SHOP. WE WERE TOLD THE FRONT COIL BROKE PUNCTURING THE TIRE, AND ALSO DAMAGING THE SWAY BAR LINK. THE REAR COIL ALSO WAS ALSO BROKEN AND NEEDED TO BE REPLACED, AT A TOTAL COST OF $1005.00. WHEN THIS INCIDENT TOOK PLACE THE MILEAGE WAS JUST OVER 77,000 MILES.THIS IS A VERY SERIOUS PROBLEM , THAT COULD HAVE RESULTED IN VERY SERIOUS INJURIES. AS A RESULT OF THIS INCIDENT, I AM NOT VERY CONFIDENT IN DRIVING MY OWN CAR. BOTH THE DEALERSHIP AND FORD ASSURED ME THAT THIS WAS NOT PART OF A RECALL. *TR

PULLING BACKWARDS OUT OF THE DRIVEWAY A SUDDEN BANG OCCURRED AND THE FRONT LEFT END OF MY VEHICLE DROPPED. I PUT THE VEHICLE IN PARK AND CHECKED THE FRONT LEFT TIRE AND IT WAS COMPLETELY FLAT AND THE BOTTOM OF THE VEHICLE WAS NEARLY TOUCHING THE DRIVEWAY. I JACKED IT UP AND TOOK OFF THE TIRE AND THE 1ST COIL OF THE SPRING WAS SHEARED OFF AND TORE THE INSIDE SIDEWALL TREAD WITH 8" LENGTH TEAR. I ALSO NOTICED THAT THE SWAY BAR LINK WAS DESTROYED. *TR

02 MERCURY SABLE HAS BROKEN REAR SPRING THAT CAUSED THE TIRE TO EXPLODE. IT IS GOING TO COST $450.00 TO HAVE REPAIRED PLUS A NEW TIRE. AFTER READING NUMEROUS OTHER COMPLAINTS ABOUT THE SAME, I AM AFRAID THIS MAY ALSO HAPPEN ON THE FRONT END. THE CARE ONLY HAS 70,000 MILES AND THERE IS NO SIGN ON RUST. *TR

WHEN BACKING MY CAR OUT OF THE GARAGE I HEARD A GRINDING NOISE WHICH SOUNDED LIKE THE FRONT PADS WERE GRINDING ON THE ROTOR....I TRIED TAPPING THE BRAKES TO NO AVAIL..I DROVE ABOUT 1/4 MILE AND THE NOISE WAS CONTINUING...I STOPPED AND NOTICED THE TIRE WAS GOING FLAT...I CHGD THE TIRE AND PUT ON MY DONUT SPARE AND DROVE TO WORK ABOUT 4-5 MILES...AT LUNCHTIME I DROVE TO MY TIRE DEALER AND WAS GOING TO HAVE THE FLAT FIXED...WHEN THEY TOOK MY DONUT OFF THEY INFORMED ME MY LEFT-FRONT COIL SPRING BROKE AND HAD PUNCTURED MY TIRE....THEY SAID TO LEAVE DONUT ON UNTIL I COULD GET BROKEN SPRING BROKE..THEY ALSO SAID TO CALL MY MERCURY DEALER BECAUSE THIS WAS SUCH A BIG PROBLEM THERE WAS A RECALL....I CALLED MY DEALER SOUTH HILLS LINC-MER IN SMCMURRAY, PENNA. AND GAVE THEM MY VIN # AND WAS TOLD MY CAR DIDN'T QUALIFY...2002 MERCURY SABLE LS...I THEN MADE AN APPT WITH MY BODY SHOP AND PAID &532.29 FOR NEW SPRINGS/STRUTS FOR THE FRONT END....THEY ALSO TOLD ME MY LEFT REAR SPRING IN PRESENTLY BROKE ALSO.. *TR

FRONT COIL BROKE OFF & CUT TIRE THERE WAS A RECALL ON 2000 & 2001 MODELS MINE IS A 2002 MERCURY SABLE THE RECALL WAS SABLE SUSPENSION FRONT SPRINGS COIL SPRINGS RECALL -ID #25630 WHAT IS ON THIS RECALL IS WHAT HAPPENED TO MY CAR FORD MOTOR CO. SAID IT WILL NOT COVER THIS RECALL IT IS THE SAME PROBLEM AS 2000&2001 THIS IS A SAFETY PROBLEM THAT SHOULD BE ADDRESSED. *TR