2009 MERCURY SABLE Complaints

HAVING DRIVEN 150 MILES OR SO OF HIGHWAY DRIVING USING CRUISE CONTROL, STOPPING TWO TIMES TO REST, DRIVING APPROX. 65 - 70 MPH. I ARRIVED AT WALTHAM ON RT. 128 WHERE THE TRAFFIC WAS BUMPER TO BUMPER. I HAD TO KEEP MY FOOT ON THE BRAKE UNTIL I WAS AT EXIT 38 OR 39. WE TRAVELLED 5 - 15 MPH. AFTER I WAS IN THE SLOW TRAFFIC FOR APPROX. 20 MINUTES MY CAR STARTED TO LURCH FORWARD WHILE GASSING UP AND WANTING TO JUMP AHEAD. MY FOOT WAS ON THE BRAKE AND I NEEDED TO BRAKE EVEN HARDER TO HOLD ONTO THE FORCE THAT THE CAR WAS EXERTING. I WAS IN BUMPER TO BUMPER TRAFFIC AND HAD KEPT A DISTANCE BETWEEH MYSELF AND THE CAR IN FRONT SO THE SMALL JUMP DID NOT HIT THAT CAR BEFORE I PUSHED HARDER ON THE BRAKE. THE SAME THING HAPPENED AGAIN WITHIN 5 MINUTES. ONCE I ARRIVED IN DANVERS I DROVE TO THE DEALER TO REPORT THE PROBLEM AND THEY GAVE ME AN APPOINTMENT FOR WEDNESDAY8/28/13. THIS SAME PROBLEM HAS BEEN HAPEENING SINCE I PURCHASED THE CAR IN 2011. IT SELF ACCELERATED RANDOMLY EVERY 3-4 MONTHS, IT HAPPENED WHEN I HAD MY FOOT ON THE BRAKE AND I WAS AT A TRAFFIC LIGHT WITH MY MOM IN THE CAR. I ALMOST WENT THROUGHT THE LIGHT FROM A STOPPED BRAKED POSITION. THE OTHER TIMES WERE AFTER DRIVING WITH CRUISE CONTROL WHICH I NEED. IT ALSO HAPPENED WHILE BRAKING TO GET INTO A PARKING PLACE. *TT

TL* THE CONTACT OWNS A 2009 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10-20 MPH, THE FRONT WHEELS SEIZED, CAUSING THE VEHICLE TO HALT. THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS SHUT OFF AND RESTARTED, PERFORMING AS NORMAL. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS LATER TAKEN TO THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. THE CURRENT MILEAGE WAS APPROXIMATELY 37,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 MERCURY SABLE. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED, CAUSING THE CONTACT TO CRASH INTO A CURB AS THE VEHICLE WENT AIRBORNE. THE VEHICLE LANDED IN AN EMBANKMENT AND THEN STALLED. A PASSENGER SUSTAINED HEAD INJURIES AS A RESULT. THE VEHICLE HAD NOT YET BEEN DIAGNOSED FOR THE ACCELERATOR FAILURE. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 MERCURY SABLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED, CRASHING INTO AND EMBANKMENT AND CONTINUING INTO A GOLF COURSE. THE CONTACT SUSTAINED LACERATIONS FROM THE CRASH. THE FRONT PASSENGER'S HEAD IMPACTED THE WINDSHIELD, RESULTING IN A CONTUSION. IN ADDITION, THE PASSENGER SUSTAINED LACERATIONS AND BRUISES TO THE ARMS AND LEGS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.

TO WHOM IT MAY CONCERN: THE LEFT REAR LOWER ARM TO BODY HINGE BOLT UNSCREWED (FRONT LOCATION OF REAR LOWER ARM) OUT OF REAR LOWER ARM (ABOUT 2 INCHES OUT FROM LOWER ARM) VISUAL SIGHTING CAUGHT THIS ITEM - REAR AXLE COULD HAVE DISENGAGED FROM THE VEHICLE IF REAR LOWER ARM BOLT HAD FALLEN COMPLETELY OUT. DEALERSHIP REINSTALLED BOLT. *KB

AUTOMOBILE ENGINE INADVERTENTLY STOPPED RUNNING WHILE DRIVING AT HIGHWAY SPEED. ONLY INDICATION WAS ILLUMINATION OF ALTERNATOR SYSTEM FAILURE WARNING LIGHT AND TACHOMETER INDICATION OF ZERO. THERE WAS NO ASSOCIATED SHUDDER, LURCHING, OR OTHER PHYSICAL INDICATION THAT ENGINE HAD FAILED. NO ENGINE SERVICE LIGHT OR OTHER INDICATION WAS DISPLAYED. VEHICLE TRANSMISSION WAS PLACED INTO NEUTRAL, RESTART ATTEMPTED, AND ENGINE RESUMED NORMAL OPERATION WITHOUT FURTHER INCIDENT. THIS PROBLEM HAS OCCURRED THREE TIMES IN THE LAST 120 DAYS. I CONTACTED THE DEALER, WHERE THE VEHICLE WAS PURCHASED - SENTRY FORD IN MEDFORD MA., AND THE SERVICE REP ON THE PHONE FOUND NO APPARENT REASON FOR THE MALFUNCTION OR TO SCHEDULE A DIAGNOSTIC DEALER SERVICE APPOINTMENT, SINCE NO ENGINE SERVICE LIGHT CAME ON, BASED ON MY TESTIMONIAL. HE ALSO TOLD ME THAT IF THE ENGINE SERVICE LIGHT DOES NOT COME ON, NO FAILURE CODES ARE STORED IN THE ON BOARD VEHICLE OPERATION HISTORY DATABASE AND THE PROBLEM CAN NOT BE DIAGNOSED AND THE DEALER CAN NOT PROVIDE ASSISTANCE OR GUIDANCE FOR REPAIR. *TR

I HAVE A 2009 MERC SABLE PREMIERE, WHEN I GO OVER BUMPS IN THE ROAD THE STRUTS BOTTOM OUT, AND THE CAR LIKE SLIDES SIDE WAYS. I TOOK IT TO THE DEALER WHERE I BOUGHT IT AND THEY LOOKED ON THE INTERNET AND FOUND THAT FORD SAYS WHEN DRIVING OVER BUMPS THE CAR WILL BOTTOM OUT AND THIS IS NORMAL. I TOLD THE SERVICE MAN THAT THIS WAS [XXX] AND HE SAID HE COULD NOT REPLACE THE STRUTS UNTIL THEY RECALL THEM. I ASKED HOW MUCH IT WOULD COST TO REPLACE THEM MYSELF AND HE SAID IT WOULD RUN $1000. TO HAVE ALL 4 REPLACED. DO PEOPLE HAVE TO GET KILLED BEFORE THEY WILL COVER THIS? I STILL HAVE WARRANTY LEFT ON MY CAR AND I WANT IT FIXED. THANK YOU VERY MUCH FOR YOUR TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AUTOMOBILE ENGINE INADVERTENTLY STOPPED RUNNING WHILE DRIVING AT HIGHWAY SPEED WITH CRUISE CONTROL ENGAGED. ONLY INDICATION WAS ILLUMINATION OF ALTERNATOR SYSTEM FAILURE WARNING LIGHT AND TACHOMETER INDICATION OF ZERO. THERE WAS NO ASSOCIATED SHUDDER, LURCHING, OR OTHER PHYSICAL INDICATION THAT ENGINE HAD FAILED. NO ENGINE SERVICE LIGHT OR OTHER INDICATION WAS DISPLAYED. VEHICLE TRANSMISSION WAS PLACED INTO NEUTRAL, RESTART ATTEMPTED, AND ENGINE RESUMED NORMAL OPERATION WITHOUT FURTHER INCIDENT. THIS PROBLEM HAS OCCURRED THREE TIMES IN THE LAST 60 DAYS. VEHICLE WAS TAKEN TO MANUFACTURER DEALERSHIP FOR TROUBLESHOOTING AND REPAIR. TECHNICIANS HAVE FOUND NO APPARENT REASON FOR THE MALFUNCTION AND CLAIM THERE ARE NO FAILURE CODES STORED IN THE ONBOARD VEHICLE OPERATION HISTORY DATABASE. *TR

MERCURY SABLE 2009 WINDSHIELD WIPERS CLOG WITH SNOW AND MAKE WINDSHIELD COMPLETLY OPAQUE. SCRAPING SNOW/SLUSH OFF ONLY WORKS FOR FIVE MINUTES. I HAVE HAD TO PULL OFF TO ROADSIDE IN TRAFFIC TO REPEATEDLY CLEAN THE WINDSHIELD. WIPERS CANNOT BE ADEQUATLY CLEANED DURING EVENT. *TR