2000 MERCURY SABLE Complaints

CONSUMER HEARD A NOISE COMING FROM THE LEFT REAR WHEEL. THE CONSUMER CONTACTED THE MANUFACTURER, AND THEY ONLY IDENTIFIED THE FRONT COIL SPRING AS BEING A POSSIBLE PROBLEM WHICH WAS CURRENTLYBEING RECALLED. THE VEHICLE HAD 38,000 MILES WHEN THE DEFECT OCCURRED.*AK THE ROTORS AND WHEEL BEARING WERE REPLACED. *JB

CONSUMER FEELS THAT 2000 MERCURY SABLE HAD A DEFECTIVE PART.*MR THE CONSUMER DID NOT SPECIFY WHAT PART(S) WAS DEFECTIVE. *NM THE LEFT FRONT SPRING HAD BROKEN. THIS CAUSED THE FRONT TIRE TO BE CUT COMPLETELY AROUND THE RIM. *SC *JB

MANUFACTURER ISSUED A RECALL NOTICE REGARDING THE REPLACEMENT OF THE FRONT COIL SPRINGS. IT WAS ALSO STIPULATED THAT BOTH COIL SPRINGS WOULD BE REPAIRED. HOWEVER, THE LEFT COIL SPRING WAS REPAIRED IN DECEMBER. THIS OCCURRED BEFORE THE ISSUING OF THE RECALL. CURRENTLY,THE RIGHT SIDE NEEDED TO BE REPAIRED, AND THE DEALER WILL NOT REPLACE THIS SIDE UNLESS IT FRACTURED. *AK *SC *JB

WHILE DRIVING 8 MPH TURNING A CORNER, THE LEFT FRONT COIL SPRING FAILED AND PUNCTURED THE TIRE. THIS OCCURRED ONE WEEK PRIOR TO THE CONSUMER RECEIVING THE RECALL LETTER FOR THE COIL SPRING FROM THE MANUFACTURER. NHTSA RECALL CAMPAIGN 04V332000. THE DEALER HAS NOT RECEIVED AUTHORIZATION FROM LINCOLN/MERCURY MANUFACTURE TO REPLACE THE RIM AND TIRE. *JB *SC

ON RAINING DAYS, WHILE DRIVING THE AT ANY SPEED, THE SERPENTINE BELT WOULD FALL OFF AND THE VEHICLE STALLED. THE VEHICLE HAS BEEN TOWED TO THE DEALERSHIP ON MANY OCCASIONS, AND THEY COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *JB

THE SWITCH TO TURN THE HEADLIGHTS ON AND OFF BROKE OFF IN THE CONSUMER'S HAND. *NM THE STATED THERE WAS A RECALL ON THE SWITCH, HOWEVER SHE WAS TOLD HER VEHICLE WAS NOT INCLUDED BECAUSE THE PART WAS MADE IN A DIFFERENT PLACE. *JB

A VEHICLE COMPONENT WAS RECALLED BUT THE VEHICLE COULD NOT BE REPAIRED FOR A FEW MONTHS. THE CONSUMER IS NOT SATISFIED. *NM THE CONSUMER DID NOT STATE WHAT THE RECALL WAS. *JB

CONSUMER RECEIVED, NHTSA RECALL 04V332000 REGARDING COIL SPRING. DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. FLOOR MANAGER INDICATED TO THE CONSUMER NOT TO CALL UNTIL DECEMBER WHEN THEY EXPECT THE PARTS TO ARRIVE. *AK THE MANUFACTURER WILL ONLY REPLACED THE FAULTY COIL SPRINGS IF THEY BREAK. FOR NOW THEY PLAN TO INSTALL PROTECTIVE SHIELDS AROUND THE SPRINGS TO KEEP ROAD SALTS OFF THEM AND TO PREVENT THEM FROM PUNCTURING A TIRE IF IT BREAKS. *NM

WHILE DRIVING VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER. MECHANIC ADVISED CONSUMER THAT THE VEHICLE WAS PLACED ON DIAGNOSTIC MACHINE, NO CODES WERE REPORTED. ALSO, MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK

THE MANUFACTURER REFUSES TO REPLACE THE RECALLED COIL SPRINGS UNLESS THEY BREAK. *NM *SC *JB