2002 MERCURY SABLE Complaints

GOT CAUGHT IN A RAIN/SLEET/ICE STORM WHILE ON A TRIP. THE DEFROSTER BLOWER MOTOR QUIT, CAUSING THE WINDSHIELD TO ICE UP BEFORE WE COULD GET OFF THE HIGHWAY. A REAL WHITE-KNUCKLE EXPERIENCE! *JB

REAR SPRINGS ON A 2002 SABLE HAVE BROKEN. NOTHING IS BEING DONE BY THE COMPANIES DESPITE NUMEROUS COMPLAINTS. *NM

TL*- THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING 15 MPH AND DUE TO HEAVY TRAFFIC THE CRUISE CONTROL CABLE JUMPED OUT OF ITS SOCKET AND THE VEHICLE STARTED TO ACCELERATE. THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE DID NOT RESPOND. THE DRIVER HAD TO TURN THE VEHICLE'S POWER OFF COMPLETELY TO STOP IT FROM ACCELERATING. THE CONTACT SCHEDULED AN APPOINTMENT WITH A REPAIR FACILITY. THE FAILURE MILEAGE WAS 100,000. *AK THE CONSUMER STATED HE EXPERIENCED UNWANTED ACCELERATION. UPDATED 02.27.07.*JB

I OWN A 2002 MERCURY SABLE. WHEN MY SON BACKED THE CAR OUT OF MY DRIVEWAY, THE DRIVERS SIDE FRONT COIL SPRING SHEARED COMPLETELY, PUNCTURED THE TIRE, RIPPING IT APART AROUND THE PERIMETER OF THE RIM. AFTER PUTTING ON THE SPARE, I DROVE TO MY DEALER, THURBY MOTORS IN UNIONTOWN, PA. SINCE THE SPARE WAS SMALLER THAN THE TIRE PROFILE IT DID SIT HIGH ENOUGH FOR THE SHARP END OF THE COIL SPRING TO PUNCTURE IT. I WAS INFORMED, BY FORD CUSTOMER SERVICE, THAT FORD HAD A RECALL OUT FOR MODEL YEARS ONLY UP TO 2001. EVEN THOUGH THIS WAS CLEARLY A DEFECTIVE COIL SPRING FORD INSISTED THAT THEY WERE NOT OBLIGATED TO PAY SINCE IT WAS NOT PART OF THE 2001 RECALL. THIS CAR WAS MANUFACTURED IN AUGUST OF 2001 BUT SOLD AS A 2002 MODEL. FORD OFFERED TO PAY FOR 75% OF THE COST OF NEW COIL SPRINGS "OUT OF THE GOODNESS OF THEIR HEART AND RESPECT FOR THURBY AND CUSTOMERS LIKE MYSELF" THIS IS ABSOLUTELY OUTRAGEOUS. HAD THAT CAR BEEN ON A HIGHWAY A FATALITY WOULD SURELY HAVE OCCURRED. I HAVE PHOTOGRAPHS OF THE SHEARED COIL SPRING, THE PART OF THE SPRING SEPARATED, AND OF THE TIRE. I RESENT THE FACT THAT A HUGE CORROSION CAN SIMPLY DICTATE TO ME WHAT THEY WILL DO WHEN IT IS SO PATENTLY OBVIOUS THAT THEIR PRODUCT IS AT FAULT. I DEAL WITH SPECIFICATION SUBMITTAL FOR QUALITY AS A CONSTRUCTION MANAGER. I KNOW THAT MILL CERTIFICATES HAVE TO BE ISSUED FOR STEEL PRODUCTS IF THEY ARE REQUESTED. AT THE VERY LEAST FORD SHOULD PAY FOR ALL OF MY DAMAGES. IF NOT THE GOVERNMENT, WHO ELSE CAN A CONSUMER TURN TO WHEN THEY ARE OBVIOUSLY BEING ABUSED BY CORPORATE POLICY? *NM

REAR COIL SPRING BROKE. A PIECE OF THE COIL ACTUALLY FELL OFF OF THE VEHICLE. I WAS ABLE TO RETRIEVE PIECE OF COIL OFF OF THE ROAD. IT BROKE AT THE TOP OF THE SPRING. NO FURTHER DAMAGE OCCURRED. *NM

TL* - THE CONTACT OWNSW A 2002 MERCURY SABLE. THE CONTACT STATED THAT AS SHE PARKED THE VEHICLE SHE SMELLED BURNING RUBBER, AND NOTICED THAT THE DRIVER SIDE WAS LOWER THAN IT SHOULD BE. THE CONTACT HAD A MECHANIC LOOK AT THE VEHICLE ,AND FOUND THAT THE FRONT COIL SPRING HAD FAILED AND PUNCTURED THE TIRE. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER TO BE FIXED.*AK UPDATED 02/22/07. *JB

VEHICLE: 2002 MERCURY SABLE PROBLEM: AUTOMATIC HEADLIGHTS UNEXPECTEDLY SHUT OFF FOR NO APPARENT REASON LEAVING DRIVER TEMPORARILY DRIVING IN DARKNESS UNTIL DRIVER CAN SWITCH HEADLIGHTS TO THE MANUAL MODE. THIS HAS OCCURRED ON SEVERAL OCCASIONS SINCE EARLY DECEMBER 2006. *JB

AFTER ACCUMULATING 56,118 MILES ON MY 2002 MERCURY SABLE, THE LEFT FRONT COIL SPRING FRACTURED, PUNCTURED THE TIRE AND DAMAGED THE SWAY BAR LINK. A FORD DEALER REPLACED BOTH FRONT SPRINGS AND THE LINK. A FIRESTONE DEALER REPLACED THE TIRE. I DO NOT HAVE THE OLD PARTS. *JB

ON MY 2002 MERCURY SABLE GS THE SUSPENSION COIL SPRING ON THE PASSENGER REAR OF THE VEHICLE BROKE WHILE DRIVING ON A SMOOTH HIGHWAY. WAS TOLD BY DEALER THAT IT IS NOT COVERED. LUCKILY, THE TIRE WAS NOT PUNCTURED... I NOTICED THAT YOU ARE INVESTIGATING IT SO I WANTED TO REPORT IT. *JB

2002 SABLE FRONT SPRING BROKE AND PUNCTURED A HOLE IN THE TIRE, IN THE DRIVEWAY. THE FRONT OF THE CAR HIT THE GROUND WITH A LOUD NOISE. FORD CHARGED ME $795.92 TO FIX IT. *JB