2002 MERCURY SABLE Complaints

REAR SPRINGS BROKE. ABOUT 1 YEAR AGO I REPLACED THE FRONT SPRINGS. ALTHOUGH MY CAR IS A 2002 THIS SHOULD HAVE BEEN INVOLVED IN THE 2001 RECALL RELATED TO SUSPENSION. THIS IS A SAFETY ISSUE THAT FORD SHOULD TAKE CARE OF BEFORE ANYONE DOES GET HURT. *NM

DT*: THE CONTACT STATED WHILE PULLING OUT THERE WAS A LOUD NOISE THAT CAME FROM THE FRONT END OF THE VEHICLE. THE FRONT END DROPPED AND THE LEFT FRONT TIRE BLEW OUT. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR INSPECTION. THEY REPLACED THE LEFT AND RIGHT FRONT COIL SPRINGS, LEFT FRONT TIRE AND STRUTS. THE MANUFACTURER WAS CONTACTED. LEFT FRONT SPRING FRACTURED WHILE PULLING OUT OF DRIVEWAY. IF THIS TYPE OF FAILURE WOULD HAVE OCCURRED ON A 2002 VEHICLE AT SPEED IT WOULD HAVE LED TO A SERIOUS INJURY OR FATALITY. *AK

ON THURSDAY, JANUARY 26TH, I WAS DRIVING HOME AND HAD A FLAT ON THE FRONT DRIVER'S SIDE TIRE. I REPLACED THE TIRE. TWO WEEKS LATER ON FRIDAY, FEBRUARY 10 I HAD ANOTHER FLAT (REAR PASSENGER) TIRE. BOTH OF THESE TIRES WERE CONTINENTAL TOURING CONTACT AS P215 S60/16. MY CONCERN IS WHETHER OR NOT THERE WAS A RECALL ON THESE TIRES. I HAVE 2 MORE LEFT. I PURCHASED THE CAR FROM CARMAX IN RICHMOND, VA IN JULY 2005 (2002 MERCURY SABLE LS). CURRENTLY THERE ARE 39,981 MILES ON THE CAR. *JB

DT*: THE CONTACT STATED WHILE IN THE DRIVEWAY, THE FRONT DRIVER'S SIDE SPRING BROKE AND PUNCTURED A TIRE. THE VEHICLE WAS TOWED TO THE DEALERSHIP WERE THE SPRING WAS REPLACED. THE DEALER SUGGESTED REPLACING BOTH SIDES AT THE SAME TIME. UPDATED 03/22/06. *JB

DT*: THE CONTACT STATED WHEN PULLING OUT OF THE DRIVEWAY, THE LEFT FRONT COIL SPRING FRACTURED AND PUNCTURED THE TIRE. THERE IS A NHTSA RECALL, # 04V332000, REGARDING THE FRONT COIL SPRING. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR REPAIRS. *NM UPDATED 2/7/2006 - *NM

DT*: THE CONTACT STATED WHILE BACKING OUT OF THE DRIVEWAY THE DRIVER'S SIDE FRONT TIRE WENT FLAT. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THE FRONT COIL SPRING BROKE, PUNCTURING THE TIRE. THE TWO FRONT COIL SPRINGS, AND THE FRONT DRIVER SIDE TIRE WERE REPLACED. *AK

THE FRONT DRIVERS SIDE COIL SPRING FRACUTURED AND CAUSED THE PLASTIC STABILIZER ARM TO BREAK. THE STABILIZER ARM THEN CUT INTO THE TIRE. FORD REPLACED THE COIL AND ARM UNDER MY EXTENDED COVERAGE PLAN BUT REFUSED TO CHANGE THE TIRE. THIS HAPPENED WHILE PULLING OUT OF THE DRIVEWAY IN A SNOW STORM AND THE CAR WAS BACKED INTO THE DRIVEWAY AND TOWED VIA A FLATBED TO THE DEALER. I AM CONVINCED THAT IF IT HAD HAPPENED AT HIGHWAY SPEED THE TIRE WOULD HAVE BLOWN AND IT WOULD HAVE CAUSED MUCH BIGGER PROBLEMS. *NM

DT*: THE CONTACT STATES THERE IS A NHTSA RECALL, CAMPAIGN 04V332000 REGARDING THE FRONT COIL SPRINGS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *AK UPDATED 1/25/2006 - WHILE PULLING OUT OF A DRIVEWAY ONE OF THE TIRES ON THE VEHICLE BLEWOUT. THE TIRE WAS REPLACED WITH THE SPARE AND THE VEHICLE WAS TAKEN TO THE NEAREST GARAGE. IT WAS DETERMINED AT THAT TIME THAT THE COIL SPRING BROKE AND PUNCTURED THE TIRE. THE STRUT AND SWAY BAR WERE ALSO DAMAGED. THE DEALER INFORMED THE CONSUMER THAT A RECALL WAS NOT ISSUED BUT RATHER AN EXTENDED WARRANTY PROGRAM. *NM

2002 MERCURY SABLE LEFT REAR COIL SPRING BROKE. *TS THE REAR COIL SPRING FAILURE ALSO CAUSED DAMAGED TO A NEW TIRE AND THE LEFT REAR STRUT. *JB

2002 SABLE SL -PURCHASED MAY 2005 - W/14,000 MILES- NOV. DROVE ON FREEWAY- EXITED TO RESTAURANT- WITH IN 4 MINUTES OF EXITING CAR FRONT END WAS ENGULFED W/FLAMES REACHING INTO DASH- FIRE DEPT. ON SEEN- WHEN CAR WAS PLACED ON TOW 5 MINUTES LATER CAR STARTED FIRE AGAIN- HAD TO GET FIRE DEPT. AGAIN- ENGINE COMPLETELY MELTED- TOW YARD AND VARSITY DEALER REP. STATED A VERY SUSPICIOUS FIRE SEEING THERE IS ONLY 16,000-17,000 MILES. FORD WILL NOT INVESTIGATE AND REFUSES TO GIVE ME AN ANSWER TO WHY AND HOW I ALMOST DIED IN A SEVERE CAR FIRE - THERE IS NOT MUCH LEFT TO THE VEHICLE- IT IS SITTING AT STU EVANS FORD MERCURY, GARDEN CITY, MICHIGAN- YOUR HELP WOULD BE GREATLY APPRECIATED. I ONLY HAD LIMITED INSURANCE AND COULD NOT AFFORD FIRE AND THEFT FOR I JUST GRADUATED FROM COLLEGE TRYING TO FIND A JOB. 1 WEEK BEFORE THIS INCIDENT I RETAINED A JOB AND NOW HAVE NO VEHICLE. MY MOTHER PURCHASED IT FOR 12,000.00 FOR A GRAD. GIFT FOR ME SO I WOULDN'T HAVE A CAR PAYMENT TO WORRY ABOUT. NOW I HAVE NOTHING. THE CAR WAS RUNNING FINE, NO NOISES OR ANYTHING,. AN OIL CHANGE WAS DONE 4 WEEKS PRIOR TO THE INCIDENT. *NM