2002 MERCURY SABLE Complaints

CAR LIGHTER DEFECTIVE....IT POPPED OUT AND FELL UNDERNEATH SEAT AND STARTED A FIRE....IT IS DEFECTIVE. *JB

DT: THE CONTACT STATED DEFROSTED BLOWER MOTOR MALFUNCTIONED. WHILE DRIVING THE BLOWER STOPPED WORKING AND WILL NOT WORK TO DEFROST THE WINDOWS. THE VEHICLE WAS TAKEN TO A CERTIFIED DEALERSHIP FOR INSPECTION TWICE. HOWEVER, NO REPAIRS WERE MADE BY THE DEALER BECAUSE OF THE EXCESSIVE COST. SHE MADE ONE TEMPORARY REPAIR. CURRENTLY, SHE ORDERED THE PART AND WAS WAITING FOR ITS ARRIVAL SO SHE COULD REPAIR THE PROBLEM HERSELF.*AK

DT: THE CONTACT STATES WATER WENT INTO THE BLOWER MOTOR FROM THE WINDSHIELD AND CAUSED THE BLOWER MOTOR TO RUST. AS A RESULT OF THE RUST, THE DEFROSTER NO LONGER WORKED. IT WAS NOT REPAIRED UNDER WARRANTY BECAUSE IT WAS CAUSED BY WATER DAMAGE. *AK

DT: THE CONTACT STATED WATER WAS COMING FROM THE OUTSIDE OF THE VEHICLE, AND LEAKING INTO THE BRAKE AREA. IT WAS COMING DOWN BEHIND THE DASHBOARD. WHEN IT RAINED THERE WOULD BE WATER IN THE DRIVER'S AND PASSENGER'S SIDE FLOORBOARD. SHE CONTACTED THE DEALER. THE FIRST TIME THEY CLEARED OUT SOME LEAVES. THE SECOND TIME THEY SAID IT WAS THE TRACK ON THE SUN ROOF. THIRD TIME, THE DEALER CLAIMED THE LEAK WAS COMING FROM THE WINDSHIELD. THE DEALER WAS OFFERING NO FREE REMEDY. THERE WAS NOISE COMING FROM PASSENGER'S SIDE FRONT BRAKES. THE DEALER STATED THIS WAS NORMAL. *AK UPDATED 12/07/05. *JB

HAD BURNT OUT BLOWER MOTOR REPLACED ON MY 2002 MERCURY SABLE AUG 30, 2005. I WAS TOLD BY DEALER THAT THEY JUST GO SOMETIMES. ON OCTOBER 26, 2005 I BROUGHT CAR BACK TO DEALER DUE TO WATER LEAKING ONTO FLOOR ON THE PASSENGER SIDE BELOW THE BLOWER MOTOR. I WAS THEN TOLD THEY HAD A "SERVICE BULLETIN" ON THAT AND IT WAS CAUSED BY A DESIGN DEFECT IN THE CABIN AIR FILTER AND WATER CHANNELS INTO THE BLOWER MOTOR WHICH CAUSES THEM TO BURN OUT. THEY THEN SAID THEY HAVE TO INSTALL A RAIN HAT AND RESEAL THE AREA FOR A COST OF ABOUT 300.00. WHILE REPLACING THE RAIN HAT , THE TECH. PULLED OUT THE NEW BLOWER MOTOR (WHICH WAS FULL OF WATER) TO BLOW THE WATER OUT OF IT AND THEN REPLACED IT. OBVIOUSLY THIS IS WHAT CAUSED THE FIRST BLOWER MOTOR TO GO WHICH COST 270.00 TO REPLACE. I'M SURE THE DEALER KNEW WHAT CAUSED THE BLOWER MOTOR TO BURN OUT BECAUSE THEY HAD THAT "SERVICE BULLETIN" AND SHOULD OF TOLD ME ABOUT THE DESIGN DEFECT THEN AND FIXED THE PROBLEM THEN. I ENDED UP PAYING DOUBLE FOR LABOR. THIS PROBLEM SHOULD BE A RECALL AND THE MANUFACTURER SHOULD BE RESPONSIBLE. IT'S A DEFECT IN THE DESIGN OF THE VEHICLE AND THE CONSUMER SHOULD NOT HAVE TO PAY. HOW MANY OTHER SABLE/TAURUS OWNERS HAVE THIS PROBLEM? *NM

WATER LEAK ONTO THE PASS SIDE FLOOR. WAS TOLD BY THE SERVICE PERSON THAT THIS WAS AN ON GOING PROBLEM WITH FORD TAURUS AND MERCURY SABLES. THAT IT APPEARS TO BE THE WAY THE VEHICLES WERE PUT TOGETHER IN THE FACTORY. *NM

2002 MERCURY SABLE BOTH FRONT & BOTH REAR SPRINGS/ CORRODED & SNAPPED. FRONT LEFT TIRE PUNCTURED. NO OFFICIAL RECALL FOR 2002. MY FATHER HAS A 2000 WITH SAME EXACT PROBLEM WHICH WAS COVERED BY RECALL MY CAR NEEDS REAR STRUTS/REAR SPRINGS /SWAY BAR LINKS/FRONT STRUTS/& SPRINGS WITH LINK KITS BASICALLY THE WHOLE FRONT & REAR SUSPENSION. TRANSMISSION FAILED A JUST OVER 80,000 MILES. *JB

WE HAVE A LOT OF HUMIDITY HERE WHERE I LIVE, AND I NEEDED TO USE THE DEFROST MODE ON MY 2002 MERCURY SABLE WITH 41K MILES, BUT I WASN'T ABLE TO GET WARM AIR TO COME OUT. I TRIED A FEW DIFFERENT DAYS BEFORE I REPORTED IT TO MY DEALER FOR SERVICE. WHEN I TOOK IT IN, THE MECHANIC REPLACED THE THERMOSTAT AND GASKET AND THE BLEND AIR DOOR MOTOR. IT COST ME $237. I TRIED IT THE NEXT MORNING--NO DEFROST. THEY HAD TO ORDER ANOTHER MOTOR. *NM

MERCURY SABLE, 2002, TOTAL BRAKE FAILURE WHILE DRIVING AT ABOUT 55 MPH ON FREEWAY 101, I-5 I-10 INTERCHANGE IN HEAVY MORNING TRAFFIC IN LOS ANGELES, AROUND 10: O'CLOCK. NO COLLISION. REQUIRED ABOUT TWO MILES TO COME TO A STOP. CHP REPORT: NCIC # 9590. VIN: 1MEFM55S2G626338. *NM

THE AIR BLEND DOOR ON MY 2002 MERCURY SABLE BROKE FOR THE THIRD TIME THIS WEEK. IT IS MY UNDERSTANDING THAT THIS HAPPENS TO MANY FORD CUSTOMERS. THIS TIME WHEN IT BROKE, THE HVAC SYSTEM WAS STUCK ON HEATING. HOWEVER, IT CAN ALSO BECOME STUCK IN A/C MODE WHICH WOULD PRESENT A PROBLEM IN THE WINTER IF ATTEMPTING TO DEFOG OR DEFROST THE WINDSHIELD. MY DEALER FIXED THE DEFECTIVE PART THE LAST TWO TIMES, AND I'M SURE THEY'LL FIX IT AGAIN.