2002 MERCURY SABLE Complaints

PER EA08018 FRONT RIGHT COIL FRACTURED UPON BACKING UP, RIPPED DEEP HOLE IN NEWER TIRE CAUSING FLAT. *TR

WHILE VEHICLE WAS SITTING UNATTENDED IN A PUBLIC PARKING LOT THE DRIVERSIDE COILOVER SPRING FAILED. THE RESULTS WAS SUSPENSION AND TIRE DAMAGE TOTALING THE VEHICLE. *TR

AS I TRIED TO PULL FORWARD FROM A PARKING SPOT, I NOTICED THE VEHICLE WOULD NOT HARDLY MOVE FORWARD, AND A VERY LOUD GROANING NOISE WAS PRESENT. I COULD NOT TURN THE WHEEL, AND AS I TRIED TO BACK UP, I HEARD A LOUD POP. UPON FURTHER INSPECTION, I NOTICED THAT THE LEFT FRONT TIRE HAD BLOWN, AND THE LEFT FRONT SPRING WAS BROKEN AND STICKING INTO THE TIRE ON THE INSIDE! THE SPRING DID NOT LOOK RUSTY OR EXCESSIVELY DIRTY. *TR

OUR SABEL STATION WAGON CONTINUED TO ACCELERATE AFTER REACHING HIGHWAY SPEED. THE BRAKES COULD NOT SLOW IT, SO I HAD TO TURN THE IGNITION OFF TO SLOW, AND ON AGAIN TO REGAIN BRAKES AND STEERING. I WAS ABLE TO PULL OFF THE NEXT EXIT AND INTO THE PARK AND RIDE. RAISING THE HOOD I FOUND THE THROTTLE CABLE HOUSING WAS OUT OF ITS SOCKET AND HOLDING THE THROTTLE OPEN. I PUT IT BACK IN AND PUT SOME TAPE ON IT TO KEEP IT IN. KOONS FORD ANNAPOLIS PERFORMED SERVICE BULLETIN NO.: CSP-13B04B ON 26 JULY 2013 TO CORRECT THIS PROBLEM. THE FIX DID NOT WORK. COMPONENT(S): VEHICLE SPEED CONTROL NHTSA ID NUMBER: 10052600 *JS

BACKED THE SABLE TO THE END OF MY DRIVEWAY, WAS MOVING VERY SLOWLY, WHEN A LOUD BANG WAS HEARD UNDER THE CAR. UPON INSPECTION, THE DRIVERS SIDE FRONT COIL SPRING HAD BROKEN AND A JAGGED EDGE OF THE BROKEN COIL SPRING PUNCTURED THE TIRE. I CONTACTED MY LOCAL DEALER WHO SAID THERE WAS NO RECALL ON THE SPRING FOR THIS YEAR AND MODEL. I THEN DID SOME RESEARCH ON THE INTERNET AND DISCOVERED THAT THIS IS A FAIRLY COMMON OCCURRENCE ON THIS CAR AND THE SIMILAR FORD TAURUS. *TR

DOOR LATCHES IN THE COLD WEATHER UNDER 25 DEGREES THE DOOR LATCHES WILL NOT RE-LATCH WHEN OPENED UNTIL THE CAR IS WARMED UP. DID INTERNET RESEARCH AND FOUND THAT THIS PROBLEM HAS HAPPENED A LOT AND FORD WILL NOT DO ANYTHING ABOUT IT. DOORS HAVE FLOWN OPEN WHILE PEOPLE ARE DRIVING BECAUSE THEY DIDN'T REALIZE THAT THE DOOR DIDN'T LATCH. *TR

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, AN ABNORMAL NOISE FROM THE FRONT END OF THE VEHICLE. THE CONTACT INDICATED THAT THE DRIVER'S SIDE COIL SPRING WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN 04V332000 (SUSPENSION) THE CONTACT STATED THE VEHICLE EXPERIENCED THE SAME DEFECT LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 109,000.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE DOME LIGHT WOULD ACTIVATE INDEPENDENTLY AND ONLY TURN OFF ONLY WHEN THE BRAKES WERE DEPRESSED. AS THE PROBLEM PERSISTED, THE DOOR LIGHTS AND THE DOOR LOCKS STARTED TO MALFUNCTION. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V106000 (EXTERIOR LIGHTING) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 167,000. THE CURRENT VEHICLE WAS MILEAGE WAS 180,000.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE BACKING THE VEHICLE OUT OF THE GARAGE, THE FRONT DRIVER'S SIDE SUSPENSION COIL SPRING SUDDENLY FRACTURED AND PUNCTURED THE SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 105,000. *TR

TL* THE CONTACT OWNS 2002 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER'S VOLUNTARY RECALL OF THE SPEED CONTROL CABLE COLLAR REPLACEMENT HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE SUDDENLY ACCELERATED WHILE THE CONTACT APPLIED THE BRAKE. THE ENGINE RPMS ALSO INCREASED TO 4000. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THEY COULD NOT DUPLICATE THE FAILURE AND THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 125,263. UPDATED 10/30/13*LJ THE CONSUMER STATED THE VEHICLE WAS TAKEN TO ANOTHER DEALER AND WAS REIMBURSED THE AMOUNT CHARGED FOR CLEARING THE VALVE OF CARBON. THE CONTRAL CABLE WAS DAMAGED AND WAS REPLACED. THE VEHICLE WAS REPAIRED. UPDATED 10/30/2013 *JS