2002 MERCURY SABLE Complaints

DRIVER WAS INVOLVED IN A FRONTAL COLLISION AT 25 MPH. AIR BAG DID NOT DEPLOY. DAMAGE TO CAR $12,000.00 *PH

CONSUMER NOTICED SHIFT INDICATOR LIGHT WAS NOT WORKING ON THE FLOOR SHIFT AS HE SHIFTED GEARS AT LOW SPEED. GEAR SHIFT CABLE HAD COME LOOSE, DEALER REPLACED THE CABLE. *AK

WHEN OPENING DRIVER SIDE DOOR HINGE AND BOLTS THAT HOLD THE DOOR IN PLACE CAME COMPLETELY OFF. *AK

CONSUMER STARTED VEHICLE AND PLACED GEAR IN "DRIVE". RPMS INCREASED TO THE DANGER LEVEL AS THE ENGINE RACED. CONSUMER HAD TO KEEP BRAKES APPLIED SO THAT VEHICLE WOULD NOT SUDDENLY ACCELERATE. DEALER HAS REPROGRAMMED COMPUTER TWICE, BUT PROBLEM STILL OCCURRING.*AK

CONSUMER STATES THAT WHILE DRIVING AT 25 MPH VEHICLE WAS IN A COLLISION WITH ANOTHER VEHICLE. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY. DEALER NOTIFIED.*AK

I OWN A 2002 MERCURY SABLE STATION WAGON,PURCHASED IN JAN. 2002. IN EARLY MARCH,2003, I RECEIVED A SAFETY RECALL NOTICE (COMPLIANCE RECALL #03C03) FROM MERCURY. I CONTACTED MY LOCAL MERCURY DEALER, TOOK MY CAR IN AND THE DEALER TOOK INFORMATION FROM THE CAR AND TOLD ME THAT THEY WOULD CONTACT ME WHEN THE REPLACEMENT PARTS CAME IN. WE RESTRICTED USE OF OUR NEW CAR DUE TO SAFETY CONCERNS, UNTIL IT WAS SAFE TO DRIVE. TODAY IS JULY 14, 2003, AND THE REPLACEMENT PARTS HAVE STILL NOT ARRIVED AT OUR DEALERS, FOUR MONTHS LATER. WE HAVE NOT HAD FULL USE OF OUR NEW CAR FOR FOUR MONTHS BECAUSE THE REPLACEMENT PARTS ARE NOT AVAILABLE (WINDSHIELD PARTS). ALL ATTEMPTS TO CONTACT MERCURY HAVE BEEN IN VAIN. CAN SOMEBODY HELP US?*AK

FOR ABOUT FIVE MONTHS THERE HAS BEEN A FUEL SMELL ENTERING THE PASSENGER CABIN. ABOUT TWO WEEKS AGO THE VEHICLE BLEW UP AND BURNED THE DRIVER. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. *AK

WHILE DRIVING 60 MPH THE VEHICLES BRAKES WERE APPLIED AND THE BRAKE PEDAL WENT TO THE FLOOR. THE VEHICLE SKID ABOUT ONE HUNDRED FEET BEFORE IT REAR ENDED ANOTHER VEHICLE. *NLM

WHILE DRIVING THE VEHICLE WAS INVOLVED IN AN ACCIDENT IN WHICH THE DRIVER SIDE AIR BAG DID NOT DEPLOY. *NLM

WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING ANOTHER VEHICLE APPLY HIS BRAKES IN FRONT OF HIM FORCING HIM TO HIT FROM BEHIND. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM.