2002 MERCURY SABLE Complaints
View complaints related to 2002 MERCURY SABLE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2002 MERCURY SABLE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 MERCURY SABLE- BOCA RATON, FL
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE CONTINUED ACCELERATING. THE AIR CONDITIONING UNIT ALSO BEGAN TO OPERATE INDEPENDENTLY. AS THE CONTACT APPLIED THE BRAKES, THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE IDLE WAS ADJUSTED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 99,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MERCURY SABLE- MONTGOMERY, AL
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE WAS SITTING IDLE WHEN IT LUNGED FORWARD ABNORMALLY WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MERCURY SABLE- ALBION, NY
I WAS DRIVING ON ROUTE 31 WEST IN MEDINA NY AND THE CAR WOULD NOT STOP I HAD TO PUT MY CAR IN PARK AND MY TRANSMISSION WAS REALLY GRINDING. THANK GOD NO ONE WAS IN THE AREA OR SOMEONE WOULD HAVE BEEN REALLY HURT ? I BROUGHT THE CAR TO THE REPAIR SHOP AND THE CAUSE WAS THE CRUISE CONTROL AND IT WAS REMOVED. *TR
Source: NHTSA WEB SITE -
2002 MERCURY SABLE- MIDLAND, MI
WHILE DRIVING AT 35 MPH, GAS PEDAL WAS STUCK DOWN TO FLOOR, RPM AND SPEEDOMETER CONTROLS WERE AT THE MAXIMUM AND THE ENGINE REVVED UP. VEHICLE STARTED TO ACCELERATE SO I DEPRESSED BRAKE PEDAL SLOWING THE VEHICLE DOWN ENOUGH TO SHIFT IT INTO PARK AND SHUT THE VEHICLE OFF. A PASSERBY STOPPED BY AND TAPED THE CRUISE CONTROL CABLE BACK TOGETHER. *TR
Source: NHTSA WEB SITE -
2002 MERCURY SABLE- MT. LAUREL, NJ
TL* THE CONTACT OWNS 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT HE WAS ABLE TO MERGE TO THE SHOULDER OF THE ROAD, SHIFTED INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. ONCE THE VEHICLE WAS TURNED BACK ON THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE SPEED CONTROL CABLE SNAPPED AND THREW THE VEHICLE INTO A FULL THROTTLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000. ..UPDATED 11/14/12 *BF UPDATED 11/19/2012 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 MERCURY SABLE- FARFIELD, CT
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THERE WAS AN INCREASE ON ENGINE RPMS AND THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THE BRAKES FAILED TO STOP THE VEHICLE. HOWEVER, ONCE THE VEHICLE WAS SHIFTED INTO NEUTRAL AND THEN PARK HE WAS ABLE TO TURN THE ENGINE OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE CRUISE CONTROL CABLE FAILED. THE CONTACT HAD THE CABLE DISCONNECTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 131,000 AND THE CURRENT MILEAGE WAS 132,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MERCURY SABLE- BOYNTON BEACH, FL
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY ACCELERATE INDEPENDENTLY. THE CONTACT WAS ABLE TO APPLY THE BRAKES TO STOP THE VEHICLE FROM ACCELERATING FURTHER. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE AND THE CURRENT MILEAGE WAS 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MERCURY SABLE- TITUSVILLE, FL
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE BEGAN TO ACCELERATE ABNORMALLY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE CRUISE CONTROL CABLE WAS BROKE AND CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT REQUESTED THE CRUISE CONTROL BE DISCONNECTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CASE WAS UNDER INVESTIGATION. THE FAILURE AND THE CURRENT MILEAGES WERE 86,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MERCURY SABLE- LEBANON , NJ
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED WHILE DRIVING 40 MPH. THE ACCELERATOR WAS RELEASED, THE BRAKE WAS DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE GEAR WAS PLACED IN THE NEUTRAL AND THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE SHOULDER AS THE RPMS INCREASED TO 4,000. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 144,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MERCURY SABLE- HOLYOKE, MA
MY DAUGHTER HAD JUST MERGED ONTO THE HIGHWAY GOING APPROXIMATELY 65MPH. INITIALLY IT FELT DIFFICULT TO GET THE CAR UP TO SPEED. SHE NOTICED SHE WAS EDGING UP ON THE VEHICLE IN FRONT OF HER AND TOOK HER FOOT OFF THE ACCELERATOR TO SLOW DOWN BUT INSTEAD THE CAR SPED UP. SHE APPLIED THE BRAKES WHICH DID NOT SLOW THE CAR DOWN. SHE APPLIED PRESSURE TO THE ACCELERATOR IN AN ATTEMPT TO "UNSTICK" IT WHICH HAD NO EFFECT ON THE SPEED OF THE CAR. SHE THEN ATTEMPTED TO APPLY THE BRAKES FURTHER AT WHICH TIME THE BRAKES BEGAN SMOKING. THE CAR HAD REACHED 90MPH AT THIS POINT AND WAS SHAKING. WHILE CONTINUING TO KEEP HER FOOT ON THE BRAKES, SHE WAS ABLE TO PULL INTO THE BREAKDOWN LANE AND PUT THE CAR INTO NEUTRAL BUT THE VEHICLE ONLY SLOWED DOWN MINIMALLY AT WHICH TIME SHE PUT THE CAR INTO PARK. THE VEHICLE THEN STOPPED BUT SHE KEPT HER FOOT ON THE BRAKE BECAUSE THE ENGINE CONTINUED TO REV BETWEEN 3,000 - 4,000 RPMS AND SHE COULD FEEL RESISTANCE AS IF THE CAR WANTED TO CONTINUE TO MOVE FORWARD DESPITE BEING IN PARK. AT THAT TIME SHE SHUT OFF THE ENGINE AND CALLED FOR ASSISTANCE. WHEN MY HUSBAND AND I ARRIVED ON SCENE MY HUSBAND VERIFIED THAT THE ACCELERATOR WAS NOT STUCK ON ANYTHING, SUCH AS A FLOOR MAT. ONCE HE SAW THAT THE ACCELERATOR APPEARED TO BE IN A NORMAL POSITION HE STARTED THE VEHICLE AND IMMEDIATELY THE ENGINE WAS REVING WITH RPMS AGAIN BETWEEN 3,000 - 4,000. THE ENGINE WAS AGAIN SHUT OFF AND THE VEHICLE WAS TOWED TO THE LOCAL FORD DEALERSHIP. *TR
Source: NHTSA WEB SITE