2002 MERCURY SABLE Complaints

View complaints related to 2002 MERCURY SABLE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2002 MERCURY SABLE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 MERCURY SABLE
    - WEST JEFFERSON, NC

    TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE COIL SPRING FRACTURED. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY PARKED WHEN THE COIL SPRING FRACTURED AND PIERCED THROUGH THE FRONT DRIVER'S TIRE. THE VEHICLE OPERATED PROPERLY PRIOR TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 72,000. UPDATED 09/05/12*LJ UPDATED 09/10/2012 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 MERCURY SABLE
    - FINLAYSON, MN

    WE WERE BACKING OUT OF A PARKING SPACE & THE CAR ACCELERATED AS THOUGH I HAD PRESSED THE GAS PEDAL. THIS IS THE THIRD TIME THIS HAS HAPPENED, BUT THE FIRST TIME GOING IN REVERSE. BOTH OTHER TIMES THE CAR WAS IN DRIVE. THE FIRST TIME I WAS ON THE FREEWAY AND I ASSUMED MY FOOT HAD ACCIDENTALLY PUSHED THE GAS, SO I IGNORED IT. THE SECOND TIME I WAS ON A COUNTY ROAD, AND AGAIN I ASSUMED IT WAS MY FAULT. THIS IS THE FIRST TIME I COULD HAVE REALLY HURT SOMEONE, AND THIS COULD POTENTIALLY BE VERY DANGEROUS. *TR

    Source: NHTSA WEB SITE
  • 2002 MERCURY SABLE
    - BAKERSFIELD, CA

    THE CRUISE CONTROL GAS CABLE BROKE OFF THE HOLDER BY THE THROTTLE VALVE, RESULTING IN JAMMING THE THROTTLE VALVE IN OPEN POSITION, THE CAR BECAME OUT OF CONTROL AS THE BRAKES ARE NOT ABLE TO SLOW DOWN THE CAR, ONLY TURNING OFF THE IGNITION HELPED SLOWING DOWN THE CAR SO NO BRAKE BOOSTER. ONE VERY DANGEROUS SITUATION. THE DESIGN AND MATERIAL ARE OF SUBSTANDARD. I HAVE IT DOCUMENTED WITH PICTURES. *TR

    Source: NHTSA WEB SITE
  • 2002 MERCURY SABLE
    - DELRAN, NJ

    WIRE HARNESS FAILURE IN RUBBER BOOTS FROM BODY OF CAR TO REAR LIFT GATE ON STATION WAGON MODEL. INSULATION CRACKING AND WIRE BREAKING COMPLETELY IN FLEXIBLE RUBBER BOOT CAUSES ERRATIC BEHAVIOR AND ULTIMATE FAILURE OF HIGH BRAKE LIGHT, BACK UP LIGHTS, LICENSE PLATE LIGHTS, REAR WINDSHIELD WIPER, REAR WINDOW DEFROSTER, OPEN LIFT GATE AND OPEN REAR WINDOW SAFETY SENSORS AND STEREO SPEAKERS. INSULATION AND WIRING WITHIN BOOT HAS BECOME BRITTLE AND FATIGUED. CLEAN BREAKS IN WIRES FROM OPENING AND CLOSING LIFT GATE ARE EVIDENT. WIRES WHERE INSULATION HAS BROKEN THROUGH ARE COMING IN CONTACT WITH OTHER CIRCUITS WHERE THAT INSULATION HAS BROKEN THROUGH AND RESULTS IN "CONFUSING" OPERATION OF LIGHTS. IE PUT CAR IN REVERSE AND HIGH BRAKE LIGHT COMES ON - PUT FOOT ON BRAKE AND HIGH BRAKE LIGHT GOES OUT. BACKUP LIGHTS DON'T COME ON AT ALL. IE TURN ON REAR WINDSHIELD WIPER AND LICENSE PLATE LIGHT COMES ON. WIRING DOES NOT APPEAR TO HAVE SUFFICIENT NUMBER OF MULTIPLE INTERNAL COPPER STRANDS OR SUPPLE ENOUGH INSULATION TO PROVIDE NEEDED FLEXIBILITY DURING REGULAR OPENING AND CLOSING OF REAR LIFT GATE. BELIEVE THIS TO BE A LATENT SAFETY DEFECT. MANUFACTURER SHOULD HAVE KNOWN DURING DESIGN THAT WIRING IN BOOT TO STATION WAGON LIFT GATE WOULD BE PRONE TO CATASTROPHIC FAILURE WITH REGULAR USE. *JS

    Source: NHTSA WEB SITE
  • 2002 MERCURY SABLE
    - QUINCY, MA

    TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT HE HEARD A BANGING NOISE WHILE DRIVING 50 MPH AND THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT SHIFTED INTO NEUTRAL AND SHUT OFF THE ENGINE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE CRUISE CONTROL CABLE WAS DAMAGED AND CAUSED THE FAILURE. THE MECHANIC DISCONNECTED THE CRUISE CONTROL CABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 81,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 MERCURY SABLE
    - PHILADELPHIA, PA

    TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY BEGAN TO ACCELERATE WITHOUT WARNING. IN ORDER TO STOP THE VEHICLE, THE CONTACT HAD TO SHIFT INTO NEUTRAL AND THEN SHUT THE VEHICLE OFF. THE FAILURE HAD NOT BEEN DIAGNOSED AND HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 88,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 MERCURY SABLE
    - EAST ICE LAND, NY

    TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN SNOWY WEATHER, THE CONTACT HEARD A LOUD NOISE FROM THE FRONT OF THE VEHICLE. AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS DEFLATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE COIL SPRING HAD FRACTURED AND PUNCTURED THE TIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 MERCURY SABLE
    - KANSAS CITY, MO

    ENGINE SUDDENLY BEGAN RACING, (AS IF THE ACCELERATOR WAS STUCK) WHILE PULLING INTO A PARKING SPACE AT THE MALL. WAS ABLE TO STOP THE CAR BY FIRMLY APPLYING THE BRAKES. CHECKED AND VERIFIED THAT THE FLOOR MAT WAS NOT INTERFERING WITH THE ACCELERATOR PEDAL. *TR

    Source: NHTSA WEB SITE
  • 2002 MERCURY SABLE
    - TRAVERSE CITY, MI

    WHEN CRUISE CONTROL IS ON AND ACTIVE AND GAS PEDAL MANUALLY DEPRESSED ( TO PASS CAR) THROTTLE WILL STICK OPEN. BALL ON THROTTLE PLATE COMES OUT OF SADDLE ON CRUISE CONTROL CABLE. WHEN FOOT TAKEN OFF GAS BALL ON THROTTLE PLATE DOES NOT RETURN TO ORIGINAL SADDLE POSITION AT END OF CRUISE CONTROL CABLE. BALL ON THROTTLE PLATE GETS STUCK ON EDGE OF ENTRANCE TO CABLE SADDLE. THROTTLE STICKS PARTWAY OPEN WITH AMOUNT OPEN DEPENDING ON CRUISE CONTROL CABLE POSITION / AMOUNT OF THROTTLE COMMANDED BY CRUISE CONTROL. I FIXED BY PLACING A PIECE OF 1/2" O.D. TUBE OVER CABLE (SLIT ALONG LENGTH AND THEN OVER CABLE, CABLE TIE IN POSITION). THIS IS ENOUGH TO KEEP BALL ON THROTTLE FROM COMING OUT OF SADDLE ON CRUISE CABLE. BASICALLY SNAP LOCK IN SADDLE IS WEARING OUT AFTER REPEATEDLY PRESSING ON GAS WHILE CRUISE CONTROL IS ON AND ACTIVE. NO MORE PROBLEMS FOR 20,000 MILES. *TR

    Source: NHTSA WEB SITE
  • 2002 MERCURY SABLE
    - WEIRTON, WV

    CRUISE CONTROL CABLE BROKE OR CAME LOOSE CAUSING THROTTLE RETURN SPRING TO FALL OFF. I COULD NOT STOP CAR NO MATTER HOW HARD I PUSHED THE BRAKE PEDAL. THE ENGINE RAN AT FULL SPEED. THE CRUISE CONTROL WAS NOT ON. I WAS ABLE TO QUICKLY PUT CAR IN NEUTRAL AND TURN OFF THE ENGINE. I STARTED THE ENGINE AGAIN AND IT REVVED UP TO FULL SPEED IMMEDIATELY. IT WAS VERY DIFFICULT TO MOVE THE CAR OFF THE MAIN ROAD WITHOUT STARTING THE ENGINE. WE WERE FORTUNATE THERE WERE NO CARS IN FRONT OF US WHEN THIS HAPPENED. WE WERE ABOUT 50 YARDS FROM HAVING TO MAKE A SHARP LEFT TURN TO GO ONTO THE MAIN HIGHWAY AND TRAFFIC. WE NEVER WOULD HAVE BEEN ABLE TO MAKE THE TURN WITHOUT CRASHING OR THE CAR TURNING OVER. MY WIFE AND I HAD JUST PICKED UP TWO OF OUR DOGS AT THE VET AND WERE RETURNING HOME. THE CAR WAS TOWED TO THE NEAREST FORD GARAGE IN THE NEXT TOWN. I BELIEVE FORD HAS A BIGGER PROBLEM THAN THEY ARE ADMITTING. THE MERCURY'S SHOULD BE INCLUDED IN THEIR PROBLEM. *TR

    Source: NHTSA WEB SITE