1997 MERCURY TRACER Complaints

CONSUMER WAS GETTING INSIDE THE CAR, CLOSED THE DOOR, AND THE BACK WINDOW SHATTERED . *AK

BRAKES SQUEAL WHEN APPLIED,REAR PADS/ SHOES NOISY WHEN APPLIED & RELEASED, DEALER SAID STILL HAD 60% OF PADS AND THERE WAS NOTHING WRONG. DEALER SAID THAT ALL OF THE NEW TYPE LININGS MAKE NOISE. *AK

WHEN VEHICLE SLID OFF THE ROAD AND WENT DOWN INTO A DITCH, AIR BAGS ON THE DRIVER'S AND PASSENGER'S SIDES DEPLOYED, BUT THE PASSENGER'S SIDE AIR BAG DID NOT INFLATE, CAUSING THE PASSENGER TO HIT HER FACE ON THE WINDSHIELD. THE VEHICLE HAS BEEN TOTALLED BY THE INSURANCE COMPANY. *AK

STEERING, SHIMMERING LIKE THE FRONT END WAS OUT OF LINE, SERVICE ENGINE SOON LIGHT CAME ON AND WENT OFF 2 TIMES THIRD TIME WENT TO DIXIE AND SET UP TO HAVE IT CHECK SINCE THE LIGHT STAYED ON THIS TIME AND DID NOT GO BACK OFF. SEATBELT, WILL NOT LATCH AT TIMES I HAVE TO KEEP TRYING TO PRESS IN THE RELEASE BUTTON FOR IT TO FINALLY LOCK. AT TIMES WOULD COME OFF WHILE DRIVING. DIXIE SET UP AN APPOINTMENT 1 WEEK AFTER I WENT THERE TO HAVE ALL OF THE ABOVE CHECKED.DATE DIXIE MOTORS LOOKED AT CAR JULY 24,1998. KEEPED CAR ABOUT 7 HRS. TOLD ME THEY CLEANED SEATBELT, DID NOT TELL ME WHAT WAS WRONG WITH STERRING AND THE ONLY THING FIXED WAS SERVICE ENGINE LIGHT. ON JULY 30,1998 3 DAYS AFTER BRINGING MY CAR IN TO BE FIX THE STEERING GRAB TO RIGHT COMING OUT OF CURVE AND SEATBELT CAME OFF WHEN THE CAR HIT A POLE. INJURING MY ARM,NECK AND LOWER BACK. ALL HAVE HEALED EXCEPT MY ARM. CALL A FORD REPERSENTIVE THEY HAD THE CLAIM DIVIONS CALL ME. I WENT TO BRUMFIELD FORD IN AMITE SINCE I DO NOT TRUST THE DIXIE MOTOR. MR RAFF CALLED DIXIE MOTORS LAST WEEK THEY TOLD HIM I HAVE NEVER BROUGHT MY CAR IN TO BE SERVICE. I SHOWED MR. RAFF THE WORKORDER PAPER 42094 CUSTOMER#35145, HE DID NOT UNDERSTAND WHY THEY SAID I DID NOT BRING THE CAR THERE. I DO NOT KNOW WHAT TO DO ANYMORE, I HAVE A NEW CAR I'M AFRAID TO DRIVE PLEASE HELP. THANK YOU JANELLE NEGROTTO( DOT NUMBER: AP7JJKUU TIRE SIZE: P185/65R14 )

BRAKES WERE GRINDING AND SQUEAKING. TO STOP THE VEHICLE THE PEDAL HAD TO BE PUSHED ALL THE WAY TO THE FLOOR. CONTACTED THE DEALER AND THEY DENIED THE SERVICE. FOUND THE VEHICLE WAS UNDER ANOTHER VIN #. REPAIR WORK STILL CANNOT BE DONE BECAUSE THE WARRANTY HAS EXPIRED. *AK

ENGINE TAPS AND CUTS OFF WHILE DRIVING. ENGINE CHECK LIGHT COMES ON. DEALER CONTACTED AND IS AWARE OF THE PROBLEM. STATED THE PROBLEM CAUSED BY CRACKED CRANKSHAFT. AFTER ENGINE REPLACED, PROBLEM CONTINUED AND DEALER SAID THE TRANSMISSION NEEDED TO BE REPLACED. *AK *ML

CONSUMER PARALLEL PARKED WHEN GAS PEDAL GOT STUCK AND VEHICLE STARTED TO ACCELERATE, CAUSING VEHICLE TO HIT ANOTHER VEHICLE IN THE REAR AND A PUBLIC TREE. ALSO BOTH AIR BAGS DID NOT DEPLOY. VEHICLE'S ESTIMATED DAMAGES WAS $4000.00 PLUS. DEALER/MANUFACTURER WER NOT NOTIFIED AT THIS TIME. *AK *NLM

WHILE THE VEHICLE HAS BEEN PARKED FOR 12 HOURS WHEN IT CAUGHT ON FIRE FOR NO APPARENT REASON. NO PRIOR PROBLEMS WITH THE VEHICLE. CURRENTLY AT THE DEALER. CAUSE UNKNOWN. PLEASE PROVIDE DETAILS. *AK

DESIGN OF THE STEERING CAUSED CONSUMER'S HAND TO GET STUCK WHILE TURNING RESULTING IN FRACTURED FINGER AND INJURY.

WHEN FOOT IS OFF THE ACCELERATOR, THE VEHICLE SPEEDS UP. DEALER INSISTS VEHICLE WORKS RIGHT, AND THAT ACCELERATION HAS TO DO WITH USE OF EXCESS FUEL. *AK