1999 MERCURY VILLAGER Complaints

CONSUMER EXPLAINS THAT PRIOR TO RECALL NOTICE, WHILE DRIVING HE LOST CONTROL OF VEHICLE, VEHICLE WOULD NOT RESPOND TO HIS STEERING CAUSING CONSUMER TO DRIVE OFF THE ROAD AND CRASH, IN NOVEMBER CONSUMER RECEIVES SAID RECALL LETTER EXPLAINING OF FAULTY STEERING GEAR, REIMBURSMENT IS REQUESTED. *JG

STEERING PROBLEMS WHEN TRAVELING AT 50 MPH OR ABOVE, IT BECOMES HARD TO STEER.*AK

TRANSMISSION OPERATED ERRATICALLY. HAD TO TRY THREE OR FOUR TIMES TO PUT IT INTO GEAR, BUT IT DID NOT WORK. *AK

GAS PEDAL GETS STUCK WHENEVER CONSUMER IS TRYING TO ACCLERATE. HAS NOT CONTACTED DEALER.*AK

GAS PEDAL STICKS ("OFF") WHEN ATTEMPTING TO ACCELERATE EITHER FROM A STOP OR AFTER COASTING. VEHICLE HAS BEEN BACK TO DEALER TWICE. FIRST THEY CLEANED THE THROTTLE ASSEMBLY, SECOND TIME REPLACED THE THROTTLE BODY CABLE. NEITHER 'REPAIR' DID ANYTHING TO HELP THE PROBLEM. I CHECKED YOUR SITE AND SAW IN 1998 AND 1999 THERE WERE SEVERAL MORE PROBLEMS ON THESE VANS JUST LIKE OURS. WE'VE NEARLY HIT CARS IN FRONT OF US WHEN TRYING TO SLOWLY MOVE UP IN TRAFFIC, AND OFTEN SPIN THE WHEELS WHEN TRYING TO ACCELERATE FROM STOP SIGNS OR TRAFFIC LIGHTS.*AK

GAS PEDAL IS HARD TO PUSH. IT BECOMES STUCK AT TIMES, CAUSING SUDDEN ACCELERATION. DEAEER HAS BEEN CONTACTED.*AK *SLC

TIRES VIBRATE WHEN DRIVING AT LOW SPEEDS OR HIGH SPEEDS. DEAELR HAS BEEN CONTACTED.*AK

WHILE TRAVELING DRIVER'S SIDE HEADLIGHT WENT OUT. DEALER WAS CONTACTED TECHNICIAN. TECHNICIAN STATED WIRES WERE BURNED OUT. PLEASE PROVIDE FURTHER INFORMATION.*AK

WHEN ACCELERATING FROM A STOP VEHICLE WILL NOT MOVE OR TAKE OFF DUE TO DEFECTIVE ACCELERATOR PUMP. PARTS WERE NOT AVAILABLE UNITL MAY,2001. IN MEANTIME, CONSUMER WAS DRIVING AN UNSAFE VEHICLE.*AK

DUE TO POOR LOCATION OF HORN IT CANNOT BE USED PROPERLY. AREA WHERE HORN IS LOCATED IS VERY SMALL AND NOT USEABLE IN CASES OF AN EMERGENCY. VEHICLE WAS IN AN ACCIDENT DUE TO HORN NOT BEING ABLE TO SOUND.*AK