1993 MERCURY VILLAGER Complaints

BOLTS THAT HOLD THE ENGINE MANIFOLD BROKE OFF WHILE DRIVING, AND THE CONSUMER SMELLED FUMES COMING INTO THE VEHICLE AND FROM THE ENGINE COMPARTMENT. *AK DEALER WAS CONTACTED BUT, CONSUMER WAS RESPONSIBLE FOR REPAIRS BECAUSE VEHICLE HAD EXCEEDED WARRANTY MILEAGE. *TT

THIS IS THE THIRD TIME THE EXHAUST MANIFOLD HAS STARTED LEAKING. LAST WEEK, I WAS NOTIFIED BY MAIL THAT THE WARRANTY WAS EXTENDED TO 7 YEARS OR 70,000 MILES AND IMMEDIATELY BROUGHT THE CAR IN FOR REPAIRS. THE DEALER REFUSES TO REPAIR THE CAR DUE TO HAVING 71,000 MILES ON THE ODOMETER. DEALER ADMITS THAT THE CAR MUST HAVE HAD DEFECT DURING THE TIME THE CAR WAS IN WARRANTY BUT THE WARRANTY HAD NOT BEEN ANNOUNCED YET. I HAVE PROTESTED TO THE REGIONAL SERVICE REPRESENTATIVE THAT THE DEFECT SHOULD BE COVERED.

THE EXHAUST MANIFOLD STUDS(LEFT SIDE)BROKE FIRST. WE WERE REQUIRED TO FIX FOR $170. NEXT THE EXHAUST MANIFOLD CRAICKED AND IT WAS REPLACED. FINALLY THE RIGHT SIDE MANIFOLD STUDS BROKE IN LATE 1998 AND WE HAD TO REPLACE THOSE FOR AROUND $200. THERE ARE NUMEROUS COMPLAINTS IN YOUR DATABASE ALREADY REGARDING THIS SAME PROBLEM. SOME INVOLVED EXHAUST LEAKING INTO THE PASSENGER CABIN WHICH IS VERY DANGEROUS. I WOULD RECOMMEND AN INVESTIGATION WITH FORD BEING REQUIRED TO FIX AND REFUND OWNERS FOR THIS RESOLVING THIS OBVIOUS DEFECT IN THEIR EXHAUST SYSTEM.

IE98098 EXHAUST LEAKAGE; TWO OF THE SIX BOLTS THAT HOLD THE EXHAUST MANIFOLD HAVE POPPED OFF. THE DEALER IS AWARE OF THE PROBLEM. DEALER WILL NOT CORRECT FREE OF CHARGE. *AK

SEATBELT, SHOULDER, REFUSES TO RETURN TO UPPER POSITION. CANNOT USE IN THIS FASHION. IS THERE A SAFETY BULLETIN/SAFETY RECALL ON THIS PART? PASSENGER SIDE STILL FUNCTIONAL.

BRAKE CALIPERS ARE STICKING IN THE CLOSED POSITION, CAUSING THE BRAKES TO OVERHEAT, RESULTING IN BRAKE FAILURE. PLEASE GIVE ANY FURTHER DETAILS. *AK

THE STUDS THAT HOLD THE EXHAUST MANIFOLD TO THE ENGINE HAVE COME OUT. REPAIRS DONE AT DEALER AT OWNER'S EXPENSE, SAME PROBLEM OCCURRED SHORTLY AFTERWARD. OWNER MUST PAY FULL PRICE FOR ANOTHER REPAIR TO BE DONE BY DEALER, THEY ARE NOT BACKING UP THE PRODUCT OR THE PREVIOUS WORK DONE. *AK *ML

EXHAUST MANIFOLD BOLTS OR STUDS WERE COMPLETELY BROKEN AND THE ENGINE MAKES A HISSING AND FLUTTERING NOISE. ALSO EMITS UNSAFE EXHAUST FUMES WHICH ENTER INTO THE INTERIOR OF THE VAN.

WHILE THE VEHICLE WAS PARKED IN THE GARAGE IT CAUGHT ON FIRE IN THE ELECTRICAL STORAGE POWER DISTRIBUTION. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

WHILE THE VEHICLE WAS PARKED IN THE GARAGE IT CAUGHT ON FIRE IN THE ELECTRICAL STORAGE POWER DISTRIBUTION COMPARTMENT. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK