1999 MERCURY VILLAGER Complaints

LIFT ON REAR DOOR WILL NOT LIFTTING DOOR HIGH ENOUGH IN COLD WEATHER. I KEEP HITTING MY HEAD ON THE DOOR. I COMPLAINED TO THE DEALER AND WAS TOLD THAT THEY HAVE RECEIVED COMPLAINTS ABOUT THIS PROBLEM, BUT, THEY CANNOT DO ANYTHING ABOUT IT AT THIS TIME. *AK

MERCURY DEALER INFORMED US THAT THERE IS A PROBLEM WITH THE TRANSMISSION SLIPPING BETWEEN 2ND AND 3RD, HOWEVER FORD IS NOT FIXING THE PROBLEM BECAUSE IT IS STILL UNDER INVESTIGATION. IN THE MEANTIME, THEY SAY THE VAN IS SAFE TO DRIVE...HOWEVER WHEN PULLING OUT INTO TRAFFIC THEIR IS A SIGNIFICANT RISK AS TO WHETHER OR NOT THE VEHICLE WILL DECIDE TO GO INTO GEAR...CAUSING A POTENTIAL ACCIDENT. CAN YOU PLEASE LOOK INTO THIS PROBLEM? WE FEEL AS THOUGH THE MANUFACTURER IS GIVING US THE BRUSH OFF AND WE WOULD LIKE TO GET SOME RESULTS. THANK YOU. *AK

THE REAR SEAT BELT RETRACTOR JAMS ON A LEVER THATS LOCATED IN THE BACK SEAT WHEN THE BELT IS PULLED ALL THE WAY. THIS HAPPENS WHE THE BELT IS RETRACTING, AND WHEN THIS HAPPENS IN INABLES THE SEAT BELT SYSTEM. DEALER HAS BEEN CONTACTED, AND REPLACED THE SYSTEM ONCE BEFORE, BUT THE PROBLEM HAS OCCURRED AGAIN. *AK

VEHICLE WAS INVOLVED IN A 3-CAR ACCIDENT WHERE OWNER REARENDED ANOTHER VEHICLE AT 10 TO 15MPH, AND THE BENCH SEAT SEATBELTS DID NOT PROPERLY RESTRAIN OCCUPANT. OCCUPANT WAS THROWN INTO THE SEATS IN FRONT OF THEM. ALSO AIRBAGS DID NOT DEPLOY. DEALER HAS NOT SEEN VEHICLE. *AK

OWNER WAS INJURED BY THE LOCKING MECHANISM, DUE TO THE DESIGN PLACEMENT OF LOCK AND HANDLE, WHEN LOCKING WITH HAND ON HANDLE FINGER WAS SNAPPED. MJS

THE ENGINE HAD BEEN MAKING A KNOCKING SOUND UPON COLD STARTS UNTIL ENGINE WARMED UP. TOOK IT IN TO DEALERSHIP AND FOUND THEY WERE REPLACING ENGINE. WONDER IF THIS IS A COMMON PROBLEM WITH 1999 MERCURY VILLAGERS. I'M FILING THIS SO YOU WILL HAVE ON RECORD IN CASE OF OTHER COMPLAINTS.

THE WINDSHIELD WIPERS TURN ON WHENEVER THEY FEEL LIKE IT. SOMETIMES THEY DON'T COME ON AT ALL. THERE IS NO PREDICTING WHEN THEY WILL WORK OR NOT WORK...IT'S AT RANDOM. I REPORTED THIS TO THE DEALER. THEY SAID THEY CONTACTED FORD AND THERE IS NO "FIX" FOR THIS PROBLEM. IT IS DEFINATELY A SAFETY CONCERN TO HAVE WIPERS COME ON UNEXPECTEDLY OR NOT COME ON WHEN NEEDED.

DEFECTIVE DESIGN OF THE BRAKING SYSTEM CAUSED A GRINDING NOISE WHEN BRAKING, AND COULD CAUSE EXTENDED STOPPING DISTANCE WHICH MIGHT RESULT IN A CRASH. DEALER REPLACED FRONT BRAKE ROTORS TWICE, AND TURNED ROTORS ONCE/ BRAKE PADS 4 TIMES. ALSO NOIS ECOMING FROM SUB-FRAME BOLTS. DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. *AK

OUR WINDSHIELD WIPERS SPORATICALLY TURN ON AND STARTLE DRIVER. THEY HAVE BEEN DOING THIS SINCE ABOUT TWO MONTHS AFTER WE BOUGHT VEHICLE. FORD IS AWARE OF THIS DANGER BUT CANNOT FIND A REPLACEMENT PART. THEY KNOW THE MULTIFUNCTION SWITCH IS DEFECTIVE ON MANY OF THE VANS BUT WILL NOT REPLACE UNTIL PRESUMABLY SOME TIME IN OCTOBER. MY WIFE AND I FEEL THIS IS A HAZARD. THEY WILL GO ON AS IF THEY ARE ON A 15 SECOND DELAY AND DO THIS FOR 10 MINUTES STRAIGHT, THEN STAY OFF FOR THE NEXT HOUR. FORD SAYS PULL THE FUSE TO THE WIPERS IF IT GETS ANNOYING.

WE ARE HAVING A LOT OF TROUBLE WITH THE STARTING OF THE VEHICLE. IT WONT START EASILY AND IT STRUGGLES TO IDLE WHEN THIS OCCURS. IT DOESNT OCCUR ALL THE TIME AND THE DEALER HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM YET. THIS HAS BEEN DOING IT ON AND OFF FOR 2 MONTHS NOW. IT WILL WORF FINE FOR 2 DAYS THEN SUDDENLY JUNP OUT AND DO IT AGAIN.