1997 MERCURY VILLAGER Complaints

THE VEHICLE HAD A FLAT TIRE. THE CONSUMER DISCOVERED THAT A VALVE STEM DEVICE, CALLED A TIRE MINDER, DESIGNED TO INDICATE THE PROPER INFLATION OF THE TIRE HAD FAILED. *NM *SC *JB

I AM ONE OF TONS OF PEOPLE WITH THE NOTORIOUS EXHAUST MANIFOLD STUDS BREAKING ISSUE! WHICH CAUSES THE CHECK ENGINE LIKE TO COME ON, AND DANGEROUS FUMES TO ENTER THE VEHICLE. WITH 4 CHILDREN, THIS IS NOT A GOOD THING...AND THE PRICE IS MORE THEN A FAMILY OF 4 CHILDREN CAN AFFORD AT $1500-3000 DEPENDING ON THE DAMAGE AND NOW I CANNOT HAVE MY VEHICLE SAFELY INSPECTED DUE TO THIS ISSUE. PLEASE HAVE THEM ISSUE A RECALL ON THIS AND PROTECT OUR FAMILIES.

WHILE OPENING AND LOCKING DOORS THE REMOTE CONTROL WAS INOPERABLE. CONSUMER HAD TO OPEN THE DOORS AND LOCK THE DOORS MANUALLY. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED THE DRIVER THERE WAS NOT A RECALL FOR THIS VEHICLE. CONSUMER TOLD THE MECHANIC THAT THE LOCKS HAD BEEN REPLACED NUMEROUS TIMES, BUT PROBLEM STILL EXISTS. *AK

CHECK ENGINE LIGHT KEPT ILLUMINATING. *PH WHEN THE VEHICLE WAS PURCHASED THE CONSUMER NOTICED THAT THE CHECK ENGINE LIGHT WAS ON. THE DEALER RESET IT BUT IT KEPT COMING BACK ON. IT WAS LATER DETERMINED THAT THE PROBLEM WAS WITH THE SPEED SENSOR. *NM

MERCURY VILLAGER, 1997. TRANSMISSION CONTROL MODULE TRIGGERED THE ENGINE LIGHT TO STAY ON. REPAIRS $300. ONLY 27,000 MILES.*AK

CONSUMER COMPLAINED ABOUT AUTOMATIC DOOR LOCK PROBLEM. THE DOORS LOCKED WITHOUT NOTICE. CURRENTLY, HATCHBACK WILL NOT OPEN. ALSO, DRIVER'S SIDE SEAT BELT DID NOT RETRACT.*AK

FILLER PIPE VENT HOSE WAS RECALLED IN MARCH 2001 RECALL#00S59 AND REPLACED. THE SAME PART FAILED IN THE EXACT SAME MANNER AND WAS REPLACED NOVEMBER 2003. FORD SAYS THAT THE FILLER PIPE VENT HOSE IS OUT OF WARRANTY AND WILL NOT PAY ANY REPLACEMENT COSTS. DID THE MARCH 2001 RECALL ADEQUATELY ADDRESS THIS PROBLEM?

I WENT TO THE MERCURY DEALERSHIP TODAY FOR A FRONT WHEEL ALIGNMENT TODAY ON MY 1997 VILLAGER. I WAS INFORMED THAT THIS VEHICLE REQUIRES A FOUR WHEEL ALIGNMENT, DUE TO THE FRONT WHEEL DRIVE. I WAS INFORMED ALSO THAT IN ORDER FOR THE DEALER TO GET THE ALIGNMENT IN SPECS, REAR SHIMS WOULD NEED TO BE INSTALLED IN THE REAR TWO WHEELS OF THE VEHICLE. I WAS ALSO INFORMED THAT THESE SHIMS ARE NOT INSTALLED WHEN THE VEHICLE IS BUILT, BUT ARE REQUIRED IN ALMOST ALL CASES ONCE THE VEHICLE IS OUT ON THE ROAD AND HAS BEEN SUBJECTED TO NORMAL WEAR AND TEAR. THE PRICE TAG? A HEFTY $347 PLUS TAX! I HAD TO DECLINE THE REPAIR, I THINK IT IS PATHETIC FOR FORD TO CUT COSTS IN THIS MANNER, ALWAYS PASSING UP QUALITY IN THE INTEREST OF SAVING A BUCK! THE MORAL OF THIS STORY IS I PAID 80.00 DOLLARS TODAY FOR A FRONT END ALIGNMENT AND NOTHING HAS CHANGED! I THINK FORD/MERCURY SHOULD BE CALLED ON THE CARPET AND REQUIRED TO INSTALL THIS PART ON ALL VILLAGERS. THIS IN MY OPINION SHOULD HAVE BEEN DONE IN THE FIRST PLACE!

THERE WAS A FILLER PIPE/VENT HOSE FAILURE WHICH WAS RECALLED AND REPAIRED IN MARCH 2001. IT FAILED A SECOND TIME IN THE SAME LOCATION. *AK RECALL#00V419002 *SCC *JB

WHILE DRIVING DOWN THE HIGHWAY, DRIVER SIDE FRONT WINDOW 'POPPED', SHATTERED, THEN FLEW INWARD ON ME. POLICE INSPECTION OF VEHICLE DID NOT FIND ANY SLUGS, WAS NOT DRIVING UNDER A BRIDGE, NOR NO CARS NEXT TO ME.*AK