1998 MERCURY VILLAGER Complaints

VEHICLE WAS GOING 40MPH WHEN RIGHT SIDE DROPPED TO THE GROUND. PROBLEM WAS DUE TO A BROKEN COIL SPRING, WHICH ALSO DUG A TREAD GROOVE IN TIRE. DEALER AND MANUFACTURER AREA REPRESENTATIVES WERE NOTIFIED. *AK MANUFACTUER TOOK PARTIAL RESPONSIBILITY FOR REPLACING BROKEN SPRING. *TT

FRONT COIL SPRING BROKE WHILE DRIVING CAUSING DAMAGE TO VEHICLE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK

WHILE TURNING INTO A PARKING SPACE AT A LOW SPEED AND APPLYING THE BRAKES PEDAL WENT TO THE FLOOR AND THE VEHICLE KEPT GOING. DEALER HAS NOT SEEN VEHICLE. *AK

AUTOMATIAC DOOR LOCKS LOCK ON THEIR OWN, THEY DO THAT WHEN ENGINE IS RUNNING AND WHEN IT IS NOT.

POWER LOCKS WOULD LOCK ALL THE DOORS WHEN GETTING OUT OF VEHICLE,WHEN THE DOOR IS CLOSED IT LOCKS ALL DOORS, DEALER WAS NOTIFIED, AND NO REPAIRS WERE MADE. *JG *AK

DOORS LOCK AND UNLOCK ON THEIR OWN. IT HAPPENS INTERMITTENTLY; ALSO, WHEN PRESSING KEY PADS TO LOCK DOORS,AND SOMETIMES IT WILL NOT LOCK. PLEASE ADD VIN. *AK

FRONT WHEEL BEARING NUTS HAVE NO CASTLE WASHER BETWEEN THE NUT AND THE COTTER PIN. THERE IS A 3/16 GAP BETWEEN THE NUT AND THE COTTER PIN. NUT ON MY CAR LOOSENED ENOUGH TO ALLOW MORE THAN 1/4 INCH PLAY AT THE TOP OF THE TIRE. NOT YET CONFIRMED BY DEALER.

ENGINE RAN AWAY IN FULL HIGH SPEED. CONSUMER PULLED OVER TO SHUT ENGINE OFF, AND IT RESTARTED WITH NO PROBLEM. VEHICLE WAS TAKEN TO DEALER, BUT PROBLEM COULDN'T BE DUPLICATED. ON MAY 26, 2001 , VEHICLE WAS IN REVERSE AND ENGINE WENT UP TO 5500 RPMS. *AK

WHEN CONSUMER CLOSES THE DOOR ALL FOUR DOORS WILL LOCK. DEALERSHIP WAS UNABLE TO DETERMINE A CAUSE OF DEFECT. THERE ARE TSB'S 982012/ 98225/ 98236/ 984814/ 984815, AND 5051 FOR THIS DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

POWER SEATS IN VEHICLE ARE DEFECTIVE. WHEN TRYING TO RECLINE SEAT, CAN AUTOMATICALLY FALL BACK EVEN IF CONSUMER TRIES TO STOP IT. HAS NOT CONTACTED DEALER. *AKL