1997 MERCURY VILLAGER Complaints

CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY, AND WITHOUT PRIOR WARNING, VEHICLE SHUT OFF. LOST POWER BRAKES AND STEERING. DEALERSHIP WAS AWARE OF THE PROBLEM. SHE PAID TO HAVE VEHICLE PUT ON A MACHINE, BUT PROBLEM COULDN'T DOUBLE ITSELF.*AK

ACCELERATOR PEDAL STICKS WHEN VEHICLE IS STOPPED. REQUIRES EXCESSIVE FORCE TO DEPRESS PEDAL, RESULTING IN VEHICLE SUDDENLY LURCHING FORWARD. DEALER SAYS THIS IS COMMON PROBLEM WITH VILLAGERS. I FEEL THIS IS A SERIOUS SAFETY ISSUE.*AK

CONSUMER RECEIVED RECALL (00S59) VEHICLE WAS TAKEN INTO DEALESHIP, WHEN CONSUMER ARRIVED TO PICK UP VEHICLE, HE WAS INFORMED THAT THEY DID NOT HAVE ENOUGH TIME TO FIX VEHICLE.*JB

PLEASE REFER TO VOQ ODI NUMBER 741337 FROM FEB/01 THIS WAS WHEN THE FRONT EXHAUST MANIFOLD STUD BOLTS BROKE. I MADE A MISTAKE PLEASE RELEASE THIS INFORMATION TO FLM. THANK YOU THIS NEW INCIDENT REPORT IS FOR THE REAR MANIFOLD. *AK

PLEASE REFER TO MY E-MAIL THIS DATE TO THE "WEBMASTER". NO SAFETY DEFECT MENTIONED. *AK

CONSUMER RECEIVED NOTIFICATION FOR RECALL 00V419002, AND HAS BEEN INFORMED REPEATEDLY THAT PART WAS UNAVAILABLE TO REPAIR THE DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

OUR AIR COND. HOSE NEEDED TO BE REPLACED ONE MO AFTER THE WARRANTY EXP. SAYS THERE WAS A LEAK. COST APPRX $500.00 TO REPLACE. WHO EVER HEARD OF TRANSMISSION TOTALLY SHOT AT 32,000 MILES?

THE ACCELERATOR LINKAGE PERIODICALLY STICKS WHEN YOU ACCELERATE. WE WERE TOLD THAT THIS MUST BE A PROBLEM SINCE THE PARTS WERE BACKORDERED AND WE HAD TO WAIT A MONTH TO GET IT FIXED THE FIRST TIME. IT IS STICKING AGAIN AND WE ARE TAKING IT BACK TO THOUROUGHBRED FORD IN KANSAS CITY, MO WHERE WE HAD IT REPAIRED THE FIRST TIME. IT COST OVER $200 FOR THE REPAIR. IT IS DANGEROUS BECAUSE WHEN YOU TRY TO ACCELERATE FROM A STOP TO CROSS TRAFFIC IT STICKS AND DELAYS YOUR TIME CROSSING THE INTERSECTION.*AK

LENS COVERING HEADLIGHTS HAS BECOME VERY DIM OR CLOUDY, THIS CAUSES POOR VISIBILITY FOR DRIVER WHEN LIGHTS ARE IN USE. HAD BULBS EXCHANGED, BUT TO NO AVAIL.*AK *JB

THERE HAS BEEN AN ONGOING PROBLEM WITH LOCK IMMEDIATELY RELOCKING AFTER UNLOCKING IS ATTEMPTED. THIS HAS BEEN INTO THE DEALERSHIP ON 8 SEPARATE SERVICE ATTEMPTS, INCLUDE AN ADDITIONAL PROBLEM THAT WAS DEVELOPED WITH GRINDING LOCKS. THIS IS A MAJOR SAFETY ISSUE, AND THE DEALER AND MANUFACTURER DO NOT FEEL THAT THIS IS A MAJOR SAFETY/ SECURITY ISSUE.*AK