1997 MERCURY VILLAGER Complaints

WHEN ATTEMPTING TO EXIT OUT OF DRIVER'S SIDE DOOR, DRIVER'S SIDE DOOR FAILS TO OPEN FROM INSIDE, PREVENTING OCCUPANTS FROM EXITING VEHICLE. ALSO, SLIDING DOOR FAILS TO OPEN FROM INSIDE, PREVENTING OCCUPANTS FROM EXITING VEHICLE. CONSUMER HAS CONTACTED DEALER.*AK CONSUMER STATES PASSENGER SIDE DOOR AT TIMES DOES NOT OPEN, PASSENGER SIDE DOOR HAS TO BE DOUBLE CLICKED TO OPEN AND CLOSE. *JB

THE SAFTEY ISSUE WITH MY MERCURY VILLAGER STARTED ON 2/18/99. THE DOOR LOCKS WILL LOCK BY THEMSELVES ON MANY OCCASIONS. THE DOORS WILL LOCK WHEN THE KEYS ARE IN THE IGNITION AND A DOOR IS SHUT, WHEN THE KEYS ARE OUT OF THE IGNITION, WHEN DRIVING OVER ANY BUMPS IN THE ROAD. AS OF TODAY, MY VEHICLE HAS BEEN IN FOR SERVICE FOR THE DOOR LOCKS 5 TIMES. A COUPLE OF WEEKS AGO MY 3 YEAR OLD WAS LOCKED IN THE CAR IN HIS CARSEAT WITH THE KEYS IN THE IGNITION. I LIVE IN KEY WEST FLORIDA AND IT IS BEGINNING TO GET VERY HOT HERE. I AM SERIOUSLY CONCERED WITH THE PROBLEM AND IT HAS BECOME A HUGE SAFETY CONCERN. I AM TIRED TO TAKING THE VEHICLE IN FOR SERVICING AND A MONTH OR TWO LATER IT IS BACK IN WITH THE SAME PROBLEM. I HAVE PHONED FORD CUSTOMER SERVICE. THEY HAD THE SERVICE MANGER FROM OUR ONE LOCAL DEALERSHIP CALL ME. (HIS PHONE CALL TOOK 2 WEEKS TO GET) WE EVENTUALLY SET UP ANOTHER APPOINTMENT FOR THE VAN. (AFTER I HAD TO WAIT ANOTHER WEEK WHILE HE WAS ON VACATION WHEN I ORIGINALLY CALLED HIM BACK.) I HAVE ESP COVERAGE ON MY VAN WHICH IS PAYING FOR PART OF THE RENTAL FEE FOR THE VAN I RENTED WHILE MINE IS IN THE 5TH TIME TRYING TO BE REPAIRED. I AM NOT SURE WHERE TO TURN AT THIS POINT WITH THESE SAFETY ISSUES!!! I AM BECOMING VERY DISGUSTED WITH THE ENTIRE PROCESS. I AM UTIMATELY AFRAID OF MY TODDLER BEING LOCKED IN A CAR IN KEY WEST WHEN IT IS 90 DEGREES. PLEASE RESPOND. FOLLOWING ARE THE DATES THE VEHICAL WAS IN FOR SERVICING FOR THE LOCKS: 2/18/99: 8/25/00: 10/02/00: 1/30/01: 2/28/01 : AND : 5/8/01. *AK

INTERMITTENTLY ACCELERATOR PEDAL WOULD STICK. DEALER HAS REPLACED THROTTLE BODY.*AK

THE CONSUMER SCHEDULED AN APPOINTMENT TO HAVE RECALL REPAIR 00V-419 REPAIR, ONCE THE CONSUMER ARRIVED THE DEALER TOLD CONSUMER THAT THERE WERE NO PARTS AVAILABLE. NLM

SINCE SEPTEMBER 1997 CONSUMER KEPT TAKING VEHICLE TO DEALER FOR HESITATION, ENGINE LIGHT COMING ON , STALLING, BAD GAS MILAGE AND SPUTTERING. DEALER KEPT TELLING CONSUMER IT WAS DUE TO REFORMULATED GASOLINE. TO DEALER AT LEAST 12 TIMES. CURRENTLY, VEHICLE IS OUT OF WARRANTY, AND DEALER FINDS ALL FUEL INJECTORS NEED TO BE REPLACED, AT COST OF $1700.*AK *SLC

VEHICLE HAD A RECALL. BUT, THERE WERE NO PARTS AVAILABLE. THER WAS A POTENTIAL FOR A FIRE. *AK

AFTER TAKING VEHICLE FOR A TUNE UP FOUND ACCELERATOR PEDAL WAS STICKING. THEN, TOOK VEHICLE BACK FOR SAME PROBLEM, BUT DEALER COULD NOT BE RESPONSIBLE FOR IT, AND SAID WHAT EAS CAUSING PROBLEM WAS THROTTLE BOX PEDAL STICKING.*AK

CONSUMER HAD CONTACTED T WHITE & CLARK LINCOLN MERCURY DEALER TWICE FOR AN APPOINTMENT, AND EACH TIME PARTS HAVEN'T BEEN AVAILABLE. RECALL 00V419002 MANUFACTURER'S RECALL 00S59. *AK

RECALL 00 V 419 002/FUEL TANK VENT HOSE: CLARK, WHITE LINCOLN MERCURY DEALER, NEWTON, MA; PHONE # 617/928-5400 WAS UNABLE TO HONOR RECALL DUE TO NO PARTS BEING AVAILABLE, NOTIFIED MANUFACTURER,AND INFORMED CONSUMER THAT PARTS WERE ON NATIONAL BACK ORDERS. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK

WHILE TRAVELING DOORS LOCK AND UNLOCK OUT OF CONTROL. ALSO WHILE VEHICLE IS TURNED OFF. *AK POWER LOCK SYSTEM IS DEFECTIVE WHILE VEHICLE IS RUNNING OR SHUT DOWN, CONSUMER STATES LOCKS ARE INOPERABLE, DEALER REFUSES TO REPLACE SYSTEM AND THEY HAVE NOT BEEN ABLE TO REPAIR IT. CONSUMER STATES VEHICLE HAD ENGINE PROBLEMS TWO DAYS AFTER PURCHASE. *SLC