MITSUBISHI Complaints

Mitsubishi Motors has been contacted several times in the past about the ETACS system being faulty. The windshield wipers on this particular car went out in February, 2017, at which time they were contacted and rudely refused culpability. The car has had recall-related services completed: 2 windshield wiper recalls and a corrosion-related recall. I was told by the Mitsubishi tech in Asheville, NC that the recall on the wipers did not cover the faulty ETACS, "which is a common repair on 06-11 Mitsubishis." He was more than happy to give me a quote for more than $1,000 to replace the defective ETACS. We've replaced coil springs that snapped in two as I pulled out from my driveway with my children in tow - NOT covered by the recall because the mileage on the vehicle was 3,800 miles OVER Mitsubishi's pre-set mileage limit. I have had numerous problems out of the vehicle: coil springs snapped in two, ETACS failure, (still) non-functioning windshield wipers, corroded/rotted exhaust that cost nearly $1,000 to repair - not REPLACE but to REPAIR -, electrical failures related to headlights/interior lights/Bluetooth/cruise control, and severe cross member corrosion. I have reached out to Mitsubishi Motors several times since purchasing the vehicle, and other than speaking to extremely rude representatives three times by phone, no one has ever responded to me about my concerns. Most concerning right now: The anti-corrosion that was applied by the Mitsubishi dealership should have been a complete replacement of the front and back subframes, as BOTH are completely ROTTEN and CRUMBLING from rust! My daughter had been driving this vehicle with her baby in tow until recently! It is completely unacceptable that Mitsubishi Motors has not been held accountable and forced to fix these issues!

My car is stalling, shaking, shuddering, not accelerating and downshifting while I am on the highway almost killing me while attempting to inch my way across the lanes to the shoulder. With NO WARNING my vehicle completely broke down with my children in the car one is Non Verbal and on the Autism Spectrum with a serious heart condition- I myself am clinically diagnosed with PTSD and the terror I have experienced is absolutely devastating! I have made multiple calls with no help and no assistance whatsoever!

The contact owns a 2024 Mitsubishi Eclipse Cross. The contact stated that the vehicle failed to reverse in cold weather. The contact stated that the brakes were frozen. The contact attempted to rock the vehicle to release the brakes. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to identify the cause of the failure. The contact stated that there was water in the parking brake cable line. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Greenbrier Ford, Inc. Service (1686 Jefferson St N, Lewisburg, WV 24901), where it was determined that the parking brake had seized. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The approximate failure mileage was 28,000,

I am reporting a safety concern involving complete airbag non-deployment in a frontal collision. On January 9, 2026 I was involved in a frontal collision while driving my Mitsubishi Outlander PHEV. The impact caused significant front-end damage, and the vehicle was subsequently deemed a total loss by the other driver’s insurance company. None of the airbags deployed, including the driver and passenger frontal airbags. There were no airbag warning lights or system alerts illuminated prior to the collision. A police report was filed for this incident. I was not injured; however, the other driver sustained injuries. Given the severity of the frontal impact and the resulting damage, I believe the airbags should have deployed. This raises concerns regarding a potential defect or failure in the airbag system, crash sensors, or airbag control module. I have photographs documenting the vehicle damage. I am submitting this report so the incident can be reviewed for potential vehicle safety defects that may affect other vehicles.

My vehicle was clean title but then it was considered salvage title, it was involved in a car accident on 9/07/2023 . I never knew about the recall because I am not the first owner. how i found out about the recall was because I have to do brake and lamp inspection and it failed on 10/09/2024 so I took the vehicle to Hayward Mitsubishi on 10/15/2024 to get the recall fix and since then they have not contacted me in any way to give me an update I have called them several times and they told me that they have not received the label so I then decided to try a different dealership that's call Concord Kia Mitsubishi Service and Parts they tried to help me out but also mentioned to me that the recall has no part number so there is no way to order it. I have been waiting for this recall to get resolve for two years.

I bought this car used and found out the 2010-02-25 United States FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: FILLER PIPE AND CAP is and was in a safety recall when i pump gas the filler tube leaks gas onto the ground so i called a dealership here in Iowa and was told there is no recalls on this vehicle so i sent them the documentation from Mitsubishi was told after they looked it up its already been fixed so they will not do the recall work again was also told once a vehicle is to old they don't have to recall work that is not true if its on the road and licensed they have to do the work.

The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated that the catalytic converter was stolen from the vehicle, and a new catalytic converter was installed. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with catalytic converter failure. The vehicle was not repaired. The contact called the dealer, but no assistance was provided. The failure persisted. The contact recently received an Extended Warranty for the infotainment touch screens due to common software and connectivity failures. The vehicle was not repaired. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was approximately 6,000.

The contact owns a 2020 Mitsubishi Outlander. The contact received notification of NHTSA Campaign Number: 25V507000 (Structure) and requested to be removed from the recall distribution list. The local dealer was contacted, and the vehicle was repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2022 Mitsubishi Outlander. The contact stated that the vehicle failed to start. The contact stated that upon testing the battery, it was determined that the battery was not the cause of the failure. The contact related the failure to NHTSA Campaign Number: 22V027000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was contacted, but the contact was unable to speak to a Customer Care coordinator after waiting for approximately 30 minutes. The failure mileage was approximately 65,665.

At about 52,000 miles August 26, 2025- September 2, 2025 for rpm going low and high in idle and check engine light came on replaced engine coil #4 Sept 4, 2025- October 9, 2025 Coolant in engine Failed 2 compression test Needs head gasket repair Instructed to take head off Send head to machine shop to have valves checked Never sent valves to machine shop Replacing engine December 26, 2025 Engine sounds like a jet plane and after calling Mitsubishi it will need to be towed 2 hours away because they shut my local dealership down. I have tried for goodwill assist, buyback, etc but I’m treated horribly. I just found another person that it happened to at 50,000 miles also