MITSUBISHI Complaints

My transmission wasn't working properly. It is available for inspection if my vehicle can be towed where it needs to go as it does not drive on it's own. When my transmission stopped working I could have caused a collision. Yes, my vehicle has been inspected by the manufacturer. Some warning signs were the transmission taking longer than it should to go into gear and having trouble accelerating.

The contact owns a 2016 Mitsubishi Outlander Sport. The contact stated that while driving at an undisclosed speed, the contact depressed the accelerator pedal, and the vehicle failed to respond as intended. The vehicle was taken to the dealer where it was diagnosed with a failed catalytic converter. The contact was informed that the catalytic converter needed to be replaced. The contact was also informed that the current catalytic converter was not the correct part for the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.

The contact's son owned a 2020 Mitsubishi Eclipse Cross. The contact stated that while driving at an undisclosed speed, the steering wheel seized and the vehicle lost motive power. The contact's son was able to restart the vehicle, drove to a local convenience store, and parked the vehicle. The contact was exiting the convenience store and noticed a fire exiting from the front hood of the vehicle. The store employee gave the contact's son a fire extinguisher, however the flames were too intense. The fire department and the police were called. The fire department extinguished the fire. No injuries were reported. A fire and police report was filed. The convenience store's concrete and trash can were damaged. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

In less than 60k miles since manufacture of the vehicle, the infotainment screen began to be insensitive to touch. 6k miles later it no longer works. During that time it was inconsistently working. This is a safety issue due to the driver focusing their eyes on the infotainment screen, while repeatedly pressing the same button, instead of the road. Most times, the driver had to pull over to make the change. Sometimes, due to urgency of the change, the driver had to pull over where little to no shoulder existed which could have resulted in a fatality had a vehicle struck the driver's vehicle. It has recently be learned that a standard computer mouse can be used to operate the infotainment unit. Without saying, this is completely unacceptable procedure for a moving vehicle. Mitsubishi will no do anything to honor this failure, and based on discussions in various forums, the screen dies within the first couple years of owning the vehicle. In the subject late model 2020, the screen had no longer worked by 3Q24.

I have 50,000 miles I’m the original owner, bought it new in 2020, I was leaving work, started my car, blue smoke came out my exhaust, when i drove home from work, on inclines, the car sputters & stalls like it’s about to lose power, accompanied by thick blue smoke, and engine noise. I suspect it’s the piston rings in the cylinder head or valve seals are bad. My car has been parked for months, dealership wants to charge me a diagnostic fee, i take Uber or Lyft to work mind you i have an open loan on this car that I’m still paying. I think Mitsubishi used poor quality parts, piston rings don’t go bad at 50,000 miles neither does valve seals. PLEASE HELP, IM PAYING FOR A CAR I CANT DRIVE.

The hood has fluttered since I bought the car on 7/29/21. I brought the issue to the dealership's attention, but they denied hearing any other complaints. While I was waiting at the dealership for an oil change, I was talking to other outlander owners, and they expressed the same concern. I also have an issue with the front Collison senor. Since day one, the sensor will disengage in direct sunlight, fog, and rain, making the feature useless. Once again, when brought up to the dealership, I was informed the case this was a one-off and they had not heard or seen any issues reported to Mitsubishi. And as of today, it appears my alternator has gone out.

2018 Mitishichi Headlights, left, then right stop working. Dealer replaced first one within 6 months. So far I have replaced one or the other 4 or 5 Times. I did complain to NHTSA . These lights have been out more than they have worked. Google indicates a large number of these issues but no recall from NHTSA.

Since May 2023, I've been to two different dealerships with the same issue. It started with a whistling sound form air vents, buring smell, increased has consumption, loss of power going up hill, gas smell inside cabin, no air, loud noise from right side of car under hood, and engine malfunction warning. Finally, 12/12/23 the car, without warning, instantly stalled, shut-off in traffic. Several vehicles behind me had to swerve to avoid rear end collision at it was it happened in front of a school with heavy traffic! The car would not restart and had to be towed to dealership. I contacted Mitsubishi corporate office in Aug/Sept, and was assigned Bernedette, who, constantly confused and incoherent, dismissed my complaints as dealerships wouldn't fix bc Mitsubishi wouldn't reimburse. She stated if there was no code, the car could NOT be fixed! In total, both dealerships have had my car for 30 days or more. Currently, Edwards Mitsubishi, has had my car since 12/11 as back ordered part was hard to obtain. I want to go to mediation for Lemon Law in IA, as this car poses a serious threat to myself and other drivers. Mitsubishi is negligent and duplicitous by issuing erroneous and loose guidelines regarding repairs/recalls when vehicles owners present with problems known to Mitsubishi, especially 2022 Outlanders having fuel pump issues. I still can not get any assistance on the shaking hood!!!!

Air bag light comes on when drivers seat put back. When seat moved forward air bag light goes off. When air bag light is on system will not work, not safe to drive. Dealership on first repair did wire repair. They claimed when seat was put back it stretched harness turning on air bag light. Did repair under warranty. Second time they replaced harness due to same problem per Service Advisor. Second repair was not warranty due to being over on mileage. Vehicle is a 2018 with 31754 miles.

The software system in regard to the BSW and FCM. The car tried to put itself in reverse while we were driving. Yes, the problem has been reproduced on the computer only. The vehicle is currently at the dealership being looked at now. The transmission service light came on, the FCM temporarily not available, came on, and the BSW light came on.