MITSUBISHI Complaints

View complaints related to MITSUBISHI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 MITSUBISHI OUTLANDER
    - Jacksonville, FL

    While traveling on the highway, as I accelerated, my vehicle began to shutter as if it was about to stall. Then the D on the display panel began flashing and a message concerning the transmission was displayed. As I increased my speed the more the car shuttered. I researched and found that this has been an issue with this make and model of this vehicle. After calling a Mitsubishi dealership, I was informed that my vehicle has had this problem fixed. They require a couple hundred dollars to look at it but it sounds like they have already made up their mind that it is not under recall.

    Source: NHTSA WEB SITE
  • 2018 MITSUBISHI OUTLANDER
    - Shelburne, VT

    The sunroof on our vehicle, self exploded while driving. There was a loud bang, and then we were covered in sunroof glass shards. The fine dust of the sunroof glass went into my right eye which created minor eye irritation. I was able to pull over. Flush out my eye with water and then proceeded to remove the pieces of glass from the sunroof area because I was afraid the pieces would blow off and hit any vehicle that was behind us for the remainder of our drive home. It scared the hell out of us. I am thankful that my daughter was not driving due to seeing her panic reaction from this experience. There were no drivers in front of us. We were not driving under any trees. It was a clear open rural road. Went to our local dealer. They inspected the sunroof & stated they have never seen anything like this happen. Since I was out of the warranty due to mileage(9,000 over)they suggest I go through my insurance company to resolve this matter. My view on this is it wasn’t so much a warranty issue, but a huge safety issue. Never would I imagine a Sunroof self exploding while driving and not causing me to have an accident because of my reaction to it. So with this in mind, I directly called Mitsubishi motors of North America. I had them open up a case number on this issue. The final response back from the manufacture was that I needed to go through my insurance company to deal with having my sunroof replaced. During filing my case to the manufacture directly, they asked me what I would like to have Mitsubishi motors of North America do. I stated to have my sunroof replaced with the right tempered glass. That this was a scary situation and one of great safety concern that no sunroof with all the manufacture testing should ever have this happen. I was very disappointed that they were not willing to take the responsibility of replacing the sunroof properly with the right tempered glass. My insurance company view the photo of the sun roof damage and a claim is in the process.

    Source: NHTSA WEB SITE
  • 2019 MITSUBISHI ECLIPSE CROSS
    - Pgh area, PA

    Are anyone else having the same problem. The vehicle is stuck in park intermittently and you have to push the button to release the gear shift knob out of park. pretty annoying to have to do this occasionally when before all you had to do was put your foot on the brake squeeze the shift knob lever and remove the vehicle out of park to drive.

    Source: NHTSA WEB SITE
  • 2015 MITSUBISHI OUTLANDER SPORT
    - Kingston, OK

    We purchased new a 2015 Mitsubishi Outlander Sport which has a Recall regarding the CVT transmission causing Vehicle Hesitation when Accelerating increasing the risk of a crash. We began experiencing "Hesitation when Accelerating" along with a "Transmission Service Required Light" in November 2023. Upon contacting a Mitsubishi Dealership, we were told by a Service Rep that the Recall had already been performed on our vehicle and there was nothing else to do regarding the Recall. I explained that the problem with the CVT had not been correctly repaired due to the fact that we are now experiencing the cause and affect issues that mandated the Recall on the CVT Power Train. This is my wife's car and we are very concerned with this issue and the reluctance of Mitsubishi to correctly make the needed repairs under the Recall Notice.

    Source: NHTSA WEB SITE
  • 2015 MITSUBISHI OUTLANDER SPORT
    - Rapid City, SD

    I was driving on the highway on a trip and out of no where my car shuttered and then flashed service transmission soon, I pulled over and my car would no longer drive, reverse or go into neutral. The tow company reset my battery to try to reset my car system. After that my car wouldn’t really go past 60. I followed the tow truck to the nearest town and it stalled again at the light and I could no longer go at all, my car locked up and wouldn’t reset at that point. It’s an $1100 tow back home. The CVT transmission really needs to be rechecked and recalled. I’ve found too many issues and the same complaints but can’t find a recall on it at all.

    Source: NHTSA WEB SITE
  • 2022 MITSUBISHI OUTLANDER
    - Philadelphia, PA

    I have a 2022 Mitsubishi Outlander that I purchased July 26, 2023, from Ciocca Subaru of Philadelphia with a 100,000 mile/24-Month Dealership Warranty, an Extended Warranty in addition to the Manufacturer's Warranty, Ciocca Dealership Promise Warranty, Tire Warranty , Service, and Collision Care Program Warranties. The control arm broke as I was coasting in the parking lot of the supermarket on Wednesday, November 22nd, right before Thanksgiving. I was told on Friday by the Ciocca Subaru Dealer of purchase that the repairs had to be completed at a Mitsubishi Dealer, and told that it would not be covered in any of the warranties. Previous Mitsubishi Outlander's have had faulty/recalled control arms also. The vehicle was towed to Montgomeryville Mitsubishi at 1011 Bethlehem Pike, Montgomeryville, PA18936. To date, no one has looked at or egun repair and they refuse to provide a loaner vehicle. In the 4 months that I have had the vehicle, it seems that the fuel system is faulty also. The car will cut off when the vehicle shows 60 miles of gas remaining in the vehicle, which the vehicle is not on E (Empty).

    Source: NHTSA WEB SITE
  • 2023 MITSUBISHI OUTLANDER
    - Fort Mohave, AZ

    I bought my 2023 Mitsubishi Outlander brand new in March of 2023. I have several dashboard error messages, with huge safety issues. I took it to Mitsubishi and it was in the shop for 65 days and they told me they do not know how to fix it, it is what it is. They also told me I should not rely on the car, the features, and the dashboard. These errors have occurred at different times of day, mileage, and different temperatures. I have pictures for proof. With out these safety features it puts me, my husband, and three small children at risk.

    Source: NHTSA WEB SITE
  • 2015 MITSUBISHI OUTLANDER
    - Hiram, GA

    While driving in the city limits around 35 miles an hour I had to stop abruptly to avoid a collision with a driver who didn’t stop at the intersection. I had to come to a complete stop for this driver. When I took my foot off of the brake and tried to drive on my car would not move. I had to shift gears put it in park and try again. I could hear the engine responding but the car wouldn’t move. When it did start to move forward slowly it was shaking very hard and I was only able to get 10 miles an hour. I had to be towed. And I kept thinking what if I was on the highway that day where the speed limit is 75mph.

    Source: NHTSA WEB SITE
  • 2018 MITSUBISHI OUTLANDER
    - Chapel Hill, NC

    Our car seat is nearly brand new (first used at the end of Sept 2023 upon birth of our daughter) upon placing the car seat in the base, we noticed it wasn’t making the clicking sound indicating a secure lock to base. Upon further investigation it appears the pieces that lock the car seat in place are jammed and not operating properly. If we had gotten in a car accident the car seat would not have been properly secured.

    Source: NHTSA WEB SITE
  • 2016 MITSUBISHI OUTLANDER
    - Farmington, WV

    On the outlanders speed control sensor on the back hubs the lil ears that hold the sensor in place have broken off both sides of my car there's is no way to replace them makeing my car shift different drive funny and it's just about made me wreck a few times and cause when they pop out the car downshift and the engine reves at 9000 rpm and now I have a tick in my engine but i have had to try and glueing the sensors back into place this is a big problem with the outlander I have plus the roads in WV are not the greast potholes are everywhere and when you hit one they pop out of place very ease

    Source: NHTSA WEB SITE