NAVISTAR Complaints

TL* THE CONTACT OWNS A 1991 NAVISTAR 4000 EQUIPPED WITH TWO PRIMEX, CB-02E TIRES, SIZE 900-20. THE PRIMEX TIRE DOT NUMBER WAS 81-A. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED THE FLAP INSIDE OF THE DRIVERS SIDE TIRE BUSTED AND IT WAS ONE OF THE PRIMEX. THE REPLACEMENT TIRES WERE PURCHASED IN 2010. THE CONTACT STATED HE TOOK OFF THE OTHER THREE TIRES AND NOTICED THAT THE FLAP INSIDE THE OTHER TIRES HAD ROTTED A WERE ALMOST READ TO BREAK. THE CONTACT STATED HE HAS REPAIRED THE FLAP IN BOTH PRIMEX TIRES ON THE DRIVERS SIDE. HE CONTACTED THE PLACE WHERE HE PURCHASED THE TIRES AND WAS ADVISED THAT THE MANUFACTURER DOES NOT CARE. THE OTHER TWO TIRES FLAPS HAD NOT BEEN REPAIRED OR REPLACED. THE FAILURE MILEAGE WAS 196,800 AND THE CURRENT MILEAGE WAS 197,400.

1996 INTERNATIONAL 9200GX4,THE RIGHT FRONT STEER TIRE BLEW OUT AND CAUSED DAMAGE TO THE RIGHT FRONT FENDER. *BF (OHIO TRAFFIC CRASH REPORT # 10-0294-90)*JB

INTERNATIONAL TRUCK CORP HAS BEEN HAVING SERIOUS BRAKE FAILURES ON THOUSANDS OF SCHOOL BUSES AND MEDIUM DUTY TRUCKS SINCE 2008. THESE FAILURES ARE FOCUSED AROUND THE MERITOR MADE HCU WHICH PROVIDES ELECTRICALLY BUILT PRESSURE TO THE WHEELS. THESE FAILURES HAVE BEEN MASKED FROM NHTSA THROUGH AN AGREEMENT WITH THE VENDOR TO REPLACE FAILED COMPONENTS DIRECT WITH REPAIRING LOCATIONS. THE VENDOR HAS RECORDS OF PAYMENTS MADE TO REPAIR LOCATIONS. INTERNATIONAL HAS SOLIDIFIED THIS ACTION IN THE FORM OF A WARRANTY POLICY LETTER FORBIDDING DEALERS FROM FILING CLAIMS FOR BRAKE FAILURES ON THIS PRODUCT. *TR

THE VICTIM SUSTAINED SERIOUS BACK INJURIES FROM A LOADING RAMP ATTACHED TO A BUDGET RENTAL TRUCK (NAVISTAR CHASSIS). ON SEPTEMBER 11, 2005, THE VICTIM WAS USING THE RENTAL TRUCK TO MOVE ITEMS FROM STORAGE. THE VICTIM DECIDED TO USE THE ATTACHED RAMP (MANUFACTURED BY DEMCO) TO EASE THE LOADING AND UNLOADING OF ITEMS. THE VICTIM BEGAN SLIDING THE RAMP OUT FROM BENEATH THE UNDERCARRIAGE OF THE UTILITY BODY (MANUFACTURED BY UTILIMASTER) WHERE IT WAS ATTACHED. WHILE PULLING THE RAMP OUT, THE RAMP BECAME STUCK. THE VICTIM TUGGED AT THE RAMP TO EXTEND THE REMAINING LENGTH OF THE RAMP. WHEN THE VICTIM TUGGED AT THE RAMP, THE RAMP SPRUNG OUT RAPIDLY AND UNEXPECTEDLY. AS A RESULT, THE RAMP FELL ON THE VICTIM AND PINNED HER TO THE GROUND. AS A RESULT OF THE RAMP FORCING THE VICTIM TO THE GROUND, THE VICTIM SUFFERED MANY INJURIES, INCLUDING A BURST FRACTURE OF HER LUMBAR SPINE. THE VICTIMS INJURIES REQUIRED SURGERY TO FUSE HER VERTEBRATE. *NM

VEHICULAR FIRE IN A 1995 THOMAS/NAVISTAR VISTA SCHOOL BUS. ELECTRICAL FIRE OCCURRED IN THE DORAN MFG. EXTERIOR LIGHT MONITOR PANEL ON A SPECIAL NEEDS SCHOOL BUS. FIRE WAS LIMITED TO THE PANEL ITSELF, NO WIRING WAS DIRECTLY INVOLVED. DRIVER WAS OPERATING LIGHTS AS PART OF PRE-TRIP INSPECTION PRECEDING FIRE. FIRE INVOLVED OPEN FLAME IN DORAN ELECTRICAL PANEL, NO INJURIES, NO CHILDREN ON BUS AT THE TIME. THE PANEL WAS REPLACED AS WAS AN IN-LINE FUSE HOLDER CARRYING POWER TO THE PANEL. THE FUSE HOLDER WAS NOT DAMAGED, BUT TEMPERATURE OF THE WIRING APPEARED TO BE ELEVATED. PARTS WHICH WERE REPLACED WERE RETAINED.*AK

MFR# 99501 & NHTSA# 99 V 033 001 / FRONT STEERING AXLE TIE ROD: CONSUMER STATES THAT THE DEALER, WISE INTERNATIOAL IN SOUTHBEND, IN, PHONE# 574-289-5531. ARE NOT INTERESTED IN HONORING THE MANUFACTURER RECALL. VEHICLE WAS LEFT OVER NIGHT AND NO ATTEMPTS WAS MADE TO CORRECT THE PROBLEM. *MR CONSUMER STATED THAT THE PROBLEM WAS FINALLY REPAIRED. *YH

NHTSA RECALL#99V033001/ MANUFACTURER'S RECALL 99501. GOT RECALL NOTICE. CALL DEALER TO MAKE AN APPOINTMENT. THE DEALER INDICATED THAT PARTS WERE NOT IN, AND DIDN'T KNOW WHEN PARTS WILL BE IN. *AK

WHEN THE PUMP STARTED ACTING UP, AT FIRST IT WAS JUST STIFF TO TURN OFF ROAD ON A JOB SITE, THEN ONE DAY IT JUST LOCKED UP AND WE ALMOST HIT A TREE. THE DEALER REPLACED THE POWER STEERING PUMP, SAYING THAT INTERNATIONAL DOES NOT PUT A BIG ENOUGHT PUMP ON TO BEGIN WITH. A FEW DAYS AGO THE REPLACEMENT STARTED ACTING UP ON THE JOB SITES, SO I TOOK IT TO THE DEALER AND IT WAS ALSO BAD, IT TESTED TOO LOW OF PRESSURE, THE REPLACED IT TODAY WITH THE SAME MAKE/ MODEL PUMP. THE DEALER I TOOK IT TO THIS TIME SAID THAT HE HAS REPLACED SEVERAL OF THESE PUMPS. MY CONCERN IS THAT MY WARRANTY RUNS OUT IN ABOUT 25,000 MORE MILES, AT 500 MILES A DAY, THAT WONT BE LONG. WHAT IF THIS HAPPENS AGAIN, WHAT IF NEXT TIME I AM UNABLE TO CONTROL THE TRUCK AND HIT SOMETHING, OR KILL SOMEONE. WHEN IT GOES OUT YOU CAN NOT STEER AT ALL.*AK

KICK BACK ON POWER STEERING WOULD KICK RIGHT. WOULD MAKE RIGHT TURN, AND STEERING GETS HARD, AND WOULD SOMETIMES LOCK UP. MANUFACTURER REPRESENTATIVE INDICATED A LOW PRESSURE PUMP WAS CAUSING PROBLEM. MANUFACTURER COULD NOT DO ANYTHING. INFORMED WAS CHARACTERISTICS OF VEHICLE.*AK

THE SCHOOL BUS DRIVER WAS RETURNING TO THE BUS COMPOUND WHEN THE BRAKE PRESSURE WARNING BUZZER CAME ON. SHE PULLED TO THE GAS PUMPS AND STOPPED HER BUS(SHE HAD BRAKES AT THIS TIME). THE DRIVER STOOD UP AND WAS ABOUT TO EXIT THE BUS WHEN SHE HEARD A "POP" THE ELECTRIC BRAKE ASSIST CAME ON. BRAKE PEDAL ROD CAME OUT OF THE POWER ASSIST HEAD. ROD WAS STILL CONNECTED TO THE BRAKE PEDAL. THIS IS THE SECOND ONE OF THESE TO COME APART. THE OTHER WAS REPORTED TO NHTSA JUNE 2000. THE LOCAL DEALER CAN NOT EXPLAIN WHY THE ROD CAME APART. THEY REPLACED THE ENTIRE UNIT AND SENT IT TO THE FACTORY? I HAVE (40) 1998 BUSES. I AM VERY CONCERNED THIS WILL HAPPEN AGAIN. WE INSPECTED THE BUSES AND THERE IS NO WAY TO TELL WHEN/IF THE ROD WILL FALL OUT. WHEN THIS ROD FALLS OUT YOU HAVE NO BRAKES! THE PEDAL FALLS TO THE FLOOR.