NEWMAR Complaints

2007 NEWMAR KOUNTRY STAR. SPARTAN MOTORS INC SAFETY RECALL ON ENGINES. CUSTOMER WANT THEM TO REDO THE RECALL**NAR**CC *JB

TL*THE CONTACT OWNS A 2002 NEWMAR MOUNTAIN AIRE. THE CONTACT STATED THAT THE PADS WERE DRAGGING ON THE ROTORS AND CAUSING THEM TO BURN. THE CALIPERS WERE SUPPOSED TO HAVE BEEN REPLACED, BUT NEVER WERE. WHILE DRIVING 62 MPH, HE NOTICED SMOKE OUTSIDE THE WINDOW. HE PULLED OVER AT A GAS STATION FOR ASSISTANCE, BUT NO ONE WAS ABLE TO HELP. THE CURRENT MILEAGE WAS 22,152 AND FAILURE MILEAGE WAS 8,000. UPDATED 02-01-08 *BF THE LEFT FRONT WHEEL BEARING WAS LEAKING. BRAKE FLUID WAS LEAKING FROM THE MASTER CYLINDER.

HAD BAD FUEL LEAK CAUSED BY USE OF ULTRA LOW SULFER DIESEL FUEL.(ULDF). REPLACED FUEL TRANSFER (LIFT) PUMP P/N 4935007 OLD PUMPWAS AVAILABLE. *AK

I HAVE A NEWMAR RV AND THE DOORS ON THE STORAGE AREAS ON THE SIDES CAN COME OPEN WHEN DRIVING DONE THE ROAD. ONE SUCH DOOR OPENED AND HIT A MOTORCYCLE PARKED ON THE SIDE OF THE ROAD. THIS COULD OF BEEN A DEATH IF THE RIDER WOULD OF BEEN ON HIS BIKE. THE COMPANY WAS INFORMED AND OF COURSE THEIR REPLY WAS THAT THIS HAS NOT HAPPENED DEFORE. THERE HAS BEEN NO REPAIRS MADE AND NOTHING SAID ABOUT A FIX FOR THIS PROBLEM. THESE DOORS WHERE IN THEIR LOCKED POSITION AND LOOKED AT BEFORE DRIVING. *TR

ELECTRIC LIFT PUMP FAILURE ON CUMMINS DIESEL (FAILURE DUE TO THE NEW ULSD FUEL AND WRONG GASKET MATERIAL USED FOR GASKETS--CAUSES A DIESEL LEAK ON TO HOT ENGINE ABOVE STARTER WHICH COULD CAUSE SERIOUS FIRE). I ASKED CUMMINS HOW MANY LIFTS THEY'VE HAD TO SEND OUT TO DEALERS TO REPLACE, AND THEY REFUSED TO ANSWER. (I WAS IN CUMMINS DIESEL PARKING LOT AT THE TIME--I KNEW THERE WAS A LEAK, THEY COULDN'T FIX IT THAT DAY, IT BROKE DOWN BEFORE I COULD GET OUT OF PARKING LOT, HAD TO SIT THERE OVER WEEKEND UNTIL THE 7TH. HAD TO USE PERSONAL SERVICE CONTRACT TO PAY FOR REPAIR, I BELIEVE SHOULD HAVE BEEN CUMMINS REPAIR-DEFECT. CATERPILLAR & DETROIT NOT HAVING PROBLEM, ONLY CUMMINS. *TR

I OWN A NEWMAR DUTCHSTAR MOTORHOME WITH A SPARTAN CHASSIS. THE BALL JOINTS HAVE A LIFETIME LUBE BOOT AROUND THEM. THE BOOT HAS CRACKED AND FELL APART. THEREWAS NO WAY TO LUBE THIS BALL JOINT. I FELT THE MANUFACTURER SHOULD STAND BEHIND IT. THEY WILL SEND YOU PARTS AND YOU PAY LABOR WHICHWAS OVER $1000.00 IF IT WAS LESS THAN 5 YEARS OLD. LIFETIME MEANT LIFETIME. THIS PART WAS MADE BY REYCO, GRANNING A DIVISION OF TUTHILL CORPORATION. *AK

TL*THE CONTACT OWNS A 2002 NEWMAR MOUNTAIN AIRE FIFTH WHEEL. THE CONTACT RECEIVED A RECALL NOTICE FOR THE DOMETIC REFRIGERATOR MODEL # RM386). HE REPLACED THE REFRIGERATOR HIMSELF. DOMETIC HAS DENIED REIMBURSING HIM BECAUSE THE REFRIGERATOR WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS OR FOR CONFIRMATION THAT THE BOILER TUBE WAS DEFECTIVE AND THE UNIT NEEDED REPLACEMENT. *AK

DOMETIC REFRIGERATOR FAILED CUSTOMER STATED THAT SHE WAS DENIED REIMBURSEMENT FOR DAMAGES DONE DUE TO THE REFRIGERATOR LEAKING**NAR**CC THE CONSUMER STATED THE REFRIGERATOR LEAKED COOLANT NEAR THE ELECTRICAL HEATER. THE CONSUMER BELIEVED SHE WAS DENIED BECAUSE THE FAILURE OCCURRED PRIOR TO THE ARBITRARY CUT-OFF FOR REIMBURSEMENT. *JB

TL*THE CONTACT OWNS A 1999 NEWMAR DUTCH STAR. THE CONTACT TOOK THE VEHICLE TO THE SERVICE CENTER FOR REGULAR PREVENTIVE MAINTENANCE, AND ALSO BECAUSE HE NOTICED THE SHUT OFF SWITCH FOR THE ELECTRICAL SYSTEM MALFUNCTIONED. THE SERVICE CENTER STATED THAT A FIRE PREVIOUSLY OCCURRED BECAUSE THE WIRING MELTED. THE CONTACT DID NOT SMELL ANYTHING BURNING NOR DID HE SEE ANY FLAMES. HE DID NOT KNOW WHEN THE FIRE OCCURRED. THE CURRENT AND FAILURE MILEAGES WERE 70,000. *AK THE CONSUMER STATED THE DAMAGE WAS LOCATED AT THE REAR COMPARTMENT. UPDATED 05/21/07. *JB

MY 2004 KOUNTRY STAR HAS A DOMETIC REF RECALL ACCORDING TO MODEL AND SERIAL #. NEWMAR SAID MY 04 WAS NOT AFFECTED. THE NEWMAR RECALL NHSTA ID 07V075000 IS ONLY FOR 1997-2003. I HAVE NOT RECEIVED A RECALL NOTICE BECAUSE MY MODEL IS A 2004.