2001 OLDSMOBILE ALERO Complaints

CONSUMER STATES THE INSTRUCTIONS FOR USING A JACK ARE CONFUSING AND COULD POSE A POTENTIAL SAFETY HAZARD, WHICH COULD CAUSE VEHICLE TO FALL, CONSUMER STATES THE INSTRUSCTIONS STATE TO POSITION THE JACK AND RAISE THE JACKS HEAD UNTIL IT FITS FIRMLY INTO THE NOTCH IN THE VEHICLES FRAME NEAREST THE FLAT TIRE, HOWEVER THERE ARE TWO HOLES IN THE UNIT BOX AND THIS VEHICLE DOES NOT HAVE A FRAME, THE DIAGRAM SAYS AN 18 INCH HOLE BUT CONSUMERS JACK WILL NOT FIT.*JB

I BOUGHT THE CALL ON 7/31/01 AND IT BROKE DOWN ON ME 8/6/01. THE ENGINE WAS REPAIRED BY YARK AND RETURNED TO ME ON 8/14/01, ON 8/16/01 YARKS CALLED ME AND ASKED ME TO RETURN MY CAR THAT OLDSMOBILE CALLED THEM AND SAID THE VALVE SPRINGS WERE DEFECTIVE AND THAT THEY SUGGEST TO CHANGE THE REST OF THE VALVE SPRINGS IN MY NEW CAR. I DROPPED MY CAR OFF ON 8/17/01 AND I JUST RECEIVED A CALL THAT MY CAR ONCE AGAIN IS READY FOR ME TO PICK-UP. I HAVE TALKED THE YARKS GENERAL MANAGER AND THE SERVICE DIRECTOR ABOUT HOW UNHAPPY I AM ABOUT MY CAR. TO ME MY CAR IS NOT NEW ANY MORE, IT'S MORE OF A USED CAR SINCE THE ENGINE HAD TO BE FIXED. THE CAR WAS BUILT IN A AIR CONDITIONED BUILDING ON AN ASSEMBLY LINE-THAT IS A NEW CAR. MY CAR WAS BUILD IN AN ASSEMBLY LINE BUT HAS BEEN REWORKED (REPAIRED) IN A GARAGE. I UNDERSTAND ANYTHING MAN MADE IS NOT PERFECT, BUT I BELIEVE THAT WE HAVE TO STAND BEHIND OUR WORK. MY CAR ONLY HAD 383 MILES WHEN A VALVE SPRING BROKE AND CAUSED MAJOR PROBLEMS. I MAKE MY FIRST CAR PAYMENT ON MY "NEW" CAR NEXT WEEK AND I HAVE ONLY HAD IT IN MY POSITION FOR A TOTAL OF 8-9 DAYS. IT'S NOT GOING TO FEEL LIKE A NEW CAR ANYMORE. I DON'T FEEL LIKE I CAN DEPEND ON THIS CAR. I GUESS WHAT I WOULD LIKE AND I'M IN THE PROCESS OF DOING IS TRYING TO TALK TO A GM REGIONAL SALES REP. ABOUT MY PROBLEM AND TO SEE WHAT WE CAN DO. ANYHOW THIS IS MY REPORT. THANKS FOR TAKING THE TIME TO REVIEW MY SITUATION. SINCERELY, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

DASHBOARD HAS A REFLECTION IN WINDSHIELD THAT AFFECTS CONSUMERS DRIVNG ABILITY. DEALER SUGGESTED THAT CONSUMER PUT A RUG ON DASHBOARD TO KEEP REFLECTION AWAY.*AK

CONSUMER WAS TURNING A CORNER AND BOTH AIRBAGS WENT OFF. DRIVERS SIDE AIRBAG WHENT OFF IN HER FACE. DEALERSHIP WAS AWARE OF PROBLEM. VEHICLE HAD TO BE TOWED.*AK

PICKED UP CAR 1/30/2001 ON 4/9/CAR FLAT BEDDED IN FOR BRAKE PROBLEMS, SAID IT WAS REAR PARK BRAKE HANGING UP FROM RUST PROOFING THEY REPLACE BOTH REAR CABLES. 5/15 FLAT BEDDED AGAIN ROTO ON RT. GLAZED THEY REPLACE AND ADJUSTED BRAKES AND ROAD TESTED. 6/19 GOING SHOPPING WITH COUSIN WAS AT A COMPLETE STOPNEXT THING THE CAR LUNGED INTO THE REAR OF THE CAR IN FRONT OF US AND I STILL HAD MY FOOT ON THE BRAKE. WE WE ALL SHOOK UP CAUSE IT WAS A SUDDEN JAR THAT WE AND THE PEOPLE THE CAR HIT WE ALL SORE FROM IT . AGAIN THE CAR WAS FLAT BEDDED TO THE SERVICE DEPARTMENT AND THEY SAID THERE WAS NOTHING WRONG WITH THE BRAKES THE COMPUTER SAID SO ,AND THERE WAS NO WAY IT COULD OF HAPPENED THE WAY I SAID IT DID. I FELL VERY UPSET ABOUT THE WHOLE THING NOW I HAVE A CAR THAT I'VE MADE 5PAYMENTS ON AND WHEN I BROUGHT IT HOME FROM GETTING FIXED THAT I PAID 1,201.83 TO FIX WAS SO SCARED THAT I GOT SICK AND NOW I CAN'T EVEN DRIVE THE CAR CAUSE I SO SCARED THAT THE NEXT TIME I MAY BE KILLED IN IT . AND NOW I HAVE A CAR THAT I CAN'T AFFORD TO TRADED IN CAUSE I'VE ONLY JUST MADE MY 5 CAR PAYMENT. AND I'M STILL WAITING TO HEAR BACK FROM OLDSMOBILE ON THE WHOLE THING.

NO DEPLOYMENT OF FRONTAL AIR BAGS WHEN VEHICLE WAS HIT IN FRONT FROM SIDE BY A JEEP CHEROKEE. SHOULDER BELT DID NOT RESTRAINT DRIVER AND DRIVER HIT THE STEERING WHEEL.

VEHICLE WAS INVOLVED IN A DIRECT FRONTAL COLLISION AT 40MPH. UPON IMPACT, AIRBAGS DID NOT DEPLOY. MANUFACTURER WILL BE NOTIFIED.*AK ONE PERSON WAS INJURED IN ACCIDENT. *SLC

AVIS RENTAL, RETURNED TO SARASOTA FL AIRPORT. WHILE DRIVING CONSUMER WANTED TO ADJUST SUNVISOR, IT FELL OFF AND HIT HER ON THE HEAD. THIS CAUSED HER TO VEER OFF TO SIDE OFF ROAD. *AK *JB

GASOLINE SPILLED OUT OF THE FILLER TUBE WHEN FILLING UP TO FIRST CLICK-A FIRE HAZARD. *AK

CONSUMER FEELS A VIBRATION IN STEERING WHICH IS CAUSED BY BENT RIM IN FRONT LEFT. CONSUMER FEELS IT WAS DUE TO POOR DEFECTIVE MANUFACTURING. *AK