2002 OLDSMOBILE ALERO Complaints

View complaints related to 2002 OLDSMOBILE ALERO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2002 OLDSMOBILE ALERO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 OLDSMOBILE ALERO
    - CLINTONVILLE, WI

    2002 OLDSMOBILE ALERO GL CUSTOMER REQUESTING REIMBURSEMENT FOR IGNITION REPAIR. *MW THE IGNITION PASSLOCK CYLINDER AND MODULE WERE REPLACED FOUR TIMES. *JB

    Source: CONSUMER LETTER
  • 2002 OLDSMOBILE ALERO
    - CASCO, MI

    TL* THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. THE CONTACT STATED THAT AFTER INSERTING THE KEY IN THE IGNITION, THE KEY WOULD INDEPENDENTLY COME OUT OF THE SWITCH WHILE IN THE START POSITION. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 OLDSMOBILE ALERO
    - LEXINGTON, MS

    2002 OLDSMOBILE ALERO. VEHICLE BURNED IN THE YARD, NOTICED SMOKE STARTING TO COME THROUGH THE FUSE PANEL.*CW THE CONSUMER STATED THERE WAS NO WARNING, OF ANY TYPE OF PROBLEM. THE MOMENT SHE TURNED THE IGNITION SWITCH OFF, THE PROBLEM STARTED. *JB

    Source: CONSUMER LETTER
  • 2002 OLDSMOBILE ALERO
    - MADISON, WI

    2002 OLDSMOBILE ALERO SEEKING REIMBURSEMENT FOR OUT OF POCKET EXPENSES PRIOR TO RECEIVING RECALL LETTER *CN THE CONSUMER STATED THE VEHICLE STOPPED RUNNING, ON TWO OCCASIONS. THE IGNITION LOCK CYLINDER WAS REPLACED. *JB

    Source: CONSUMER LETTER
  • 2002 OLDSMOBILE ALERO
    - BEECH BOTTOM , WV

    I RECEIVED RECALL LETTER FROM GM FOR "UNINTENDED KEY ROTATION". I HAD PREVIOUSLY CONTACTED GM INDICATING ISSUES WITH IGNITION SWITCH; GM THEN ISSUED "UNINTENDED KEY ROTATION" LETTER. I HAD THE RECALL WORK PERFORMED, YET ISSUE CONTINUED. I CONTACTED GM; I WAS INFORMED MY VEHICLE WAS NOT ELIGIBLE FOR IGNITION SWITCH RECALL AS VEHICLE WAS "OUTSIDE OF PARAMETERS OF 10 YEARS OR 100,000 MILES", "WHICHEVER COMES FIRST". MY VEHICLE IS A 2002 WITH APPROX. 95,675 MILES. I WAS INFORMED THE DEALERSHIP "SUSPECTED" ISSUE WAS "WORN OUT IGNITION SWITCH". DEALERSHIP DID NOT PERFORM MECHANICAL DIAGNOSTICS, ONLY VOICED "SUSPECTED". NHTSA INVESTIGATION NEEDS TO BE DONE TO DETERMINE IF THESE 2002 VEHICLES CONTAIN THE SAME GM IGNITION PART NUMBERS,IF SO, OUR VEHICLES MUST BE INCLUDED IN THE GM IGNITION SWITCH RECALL. GM DESCRIBED IN THEIR RECALL WHAT THE MECHANICAL ISSUES ARE IN THIS IGNITION SWITCH RECALL, MY CAR HAS THOSE MECHANICAL PROBLEMS; YET GM REFUSES TO ISSUE A RECALL LETTER FOR "IGNITION SWITCH" CITING THEY ARE NOT OBLIGATED BECAUSE NHTSA SET PARAMETERS OF "10 YEARS OR 100,000 MILES, WHICHEVER COMES FIRST." TO MEET THE CRITERIA THAT GM MUST ISSUE RECALL LETTERS FOR IGNITION SWITCH. IF THE DEFECTIVE PART IS THE SAME ON THESE MAKE MODELS AND CUSTOMERS ARE DOCUMENTING THEY HAVE THIS MECHANICAL ISSUE, THEY MUST BE INCLUDED IN THIS RECALL AND WE MUST NOT BE HELD AT A FINANCIAL HARDSHIP AND BE LEFT WITH DRIVING KNOWN UNSAFE VEHICLES. TO THOSE OLDS OWNERS THAT READ MY COMPLAINT, IF YOU HAVE ENCOUNTERED SIMILAR A ISSUE, IT IS IMPORTANT THAT YOU AS WELL FILE A COMPLAINT SO THAT THE DATABASE WILL INCLUDE OUR MAKE/MODEL YEARS AND GM AND NHTSA WILL BE REQUIRED TO EXPAND THEIR PARAMETERS TO INCLUDE OUR MADE/MODEL VEHICLES IN THIS IGNITION SWITCH RECALL. UPDATED 12/10/14.*JB

    Source: NHTSA WEB SITE
  • 2002 OLDSMOBILE ALERO
    - CHICAGO, IL

    TL* THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. ALSO, SMOKE STARTED TO EMIT FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 OLDSMOBILE ALERO
    - GERMANTOWN, WI

    2002 OLDSMOBILE ALERO. CONSUMER WRITES IN REGARDS TO IGNITION KEY RECALL NOTICE AND CONSUMER SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE IGNITION SWITCH AND LOCK CYLINDER WERE REPLACED ON APRIL 3, 2010. *JB

    Source: CONSUMER LETTER
  • 2002 OLDSMOBILE ALERO
    - BISMARK , ND

    TL* THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. THE CONTACT STATED THAT THE WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE AND ABS WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED EXCESSIVE FORCE WAS REQUIRED TO STOP THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 OLDSMOBILE ALERO
    - BELLWOOD, IL

    MY IGNITION KEY COMES OUT OF THE IGNITION WHILE MY CAR IS RUNNING. CALLED ON 10/30/14 @ 2:51 TO SCHEDULE AN APPOINTMENT I SPOKE TO [XXX] & WAS TOLD THEY CAN'T GET ME IN UNTIL 12/1/14 AND HE ALSO TOLD ME THEY HAVE SATURDAY APPOINTMENTS BUT THEY ONLY ACCEPT 35 CARS AND IF I WAS NUMBER 36 I WOULD BE TURNED AWAY. THIS IS A VEHICLE SAFETY ISSUE & I'M HAVING PROBLEMS WITH THE EXACT THING YOUR COMPANY HAS RECALLED MY VEHICLE FOR AND THIS IS NOT ACCEPTABLE. PLEASE CALL ME AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2002 OLDSMOBILE ALERO
    - TUCSON, AZ

    TL* THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE