1997 OLDSMOBILE AURORA Complaints

ENGINE COMPONENT FAILURE AT 68,000 MILES. HEAD BOLT INSERTS FAILING CAUSING OIL AND COOLANT LEAKAGE. GM SERVICE REQUEST #1-187589352. CAR PURCASED NEW WITH EXTENDED WARRANTY EXPIRING IN APRIL, 2003. REPAIR ESTIMATE IN EXCESS OF $6,100. SERVICE BULLETIN 99086 ISSUED IN DEC 1999 DISCOVERED BY OWNER ON NHTSA DATABASE WHICH SERVICE DEALER CONFIRMS IS THE MODE OF FAILURE. GM CUSTOMER CARE REPRESENTATIVE DENIED ASSISTANCE. COMPLETE ENGINE FAILURE IMMINENT.*AK

STEERING WHEEL ALMOST COMPLETELY OFF IN MY SON'S HAND.. SERVICE MANAGER SAID THE CAR SHOULD OF NEVER BEEN SOLD. THIS DEFAULT COULD OF KILLED MY SON. THIS CAR STAYED IN THE SHOP MORE THAN IT WAS DROVE. ONE PROBLEM AFTER THE OTHER. I GAVE THE CAR BACK TO KINGS NISSAN WHEN ANOTHER PROBLEM WITH WIRING AND FUSE CAME UP. MECHANIC SAID THE CAR WOULD END UP CATCHING ON FIRE. I HAD ENOUGH. THIS COMPANY IS VERY RUDE AND DOES NOT TAKE CARE OF THEIR CUSTOMERS OR COMPLAINTS.

OIL PAN, LOWER BLOCK CASE OIL LEAKS THAT COST $2200.00 TO FIX. A DEALERSHIP IN SAN ANTONIO TX SAID ALL 1995 THROUGH 1999 OLDS AURORA'S DID THIS AND THAT THE 4.0L V8 ENGINE HAD TO BE REMOVED IN ORDER TO REPAIR THE PROBLEM. THE GASKETS COST AROUND $35.00 DOLLORS BUT THE LABOR COST $2200. GM TOLD ME IT WAS NOT TRUE THAT ALL THE OLDS AURORA'S FROM 95 THRU 99 HAD SUCH A PROBLEM. THIS CAR WAS DESIGNED SO THAT AN OWNER THAT HAS MECHANICAL SKILLS WOULD NOT BE ABLE TO REPAIR THIS PROBLEM AT THEIR HOME WITH OUT REMOVING THE ENGINE. I FEEL THIS IS A BAD DESIGN OF THE ENGINE AND CAR. I FEEL THAT THE GASKETS ARE NOT HOLDING UP DUE TO THE FACT THAT THESE CARS RUN AT A VERY HIGH TEMPERATURE BETWEEN 225 DEGREES F. TO 250 DEGREES F AT ALL TIMES. I WOULD VENTURE TO SAY THAT THE GASKET MANUFACTURES DID NOT INTEND ON THE GASKETS INSTALLED IN THESE CARS TO BE UNDER A CONSTANT HEAT LOAD OF 225 DEGREES TO 250 DEGREES F. THE HIGH HEAT RANGE CAUSES OTHER PROBLEMS AS WELL. GM SAID TO PAY THE PRICE OR NOT BECAUSE THEY HAD NO OBLIGATION TO REPAIR THIS PROBLEM.

FIRST PROBLEM WAS LOSS OF FREON AFTER 4 ATTEMPTS IT WAS FIXED. SECOND PROBLEM WAS RUBBER MOLDING AROUND WINDSHIELD AND TOP OF CAR DOORS 5 ATTEMPTS AND STILL NOT FIXED THIRD PROBLEM WAS AN OIL LEAK . 1ST ATTEMPT DYE TEST AND NO RESULTS, 2OND ATTEMPT NEW DESCENDING UNIT. CALL CUSTOMER SERVICE WITH OLDSMOBILE AND RECEIVED A CASE # AND THEY PUT ME IN TOUCH WITH THE SERVICE MANAGER TOOK THE CAR IN AND THEY ARE NOW REPLACING THE OIL PAN SEAL AT NO CHARGE. I HOPE THIS WILL TAKE CARE OF THE PROBLEM AND RENEW MY FAITH IN THE ABILITY OF THE DEALERSHIP TO REALLY FIX THE PROBLEM.

THE HOOD INSULATION BURNED UNDER THE HOOD WHILE DRIVING. THE CAUSE HAD NOT BEEN DETERMINED.*PH THE CONSUMER STATED THE UNDER HOOD INSULATION CAUGHT ON FIRE TWICE. *CB *JB

THERE WAS A STRONG FUEL ODOR WHICH HAD ENTERED THE INSIDE OF THE VEHICLE WHILE THE VEHICLE WAS IN MOTION. THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALERSHIP. THE MECHANIC REPLACED THE FUEL RAIL SYSTEM BECAUSE OF A LEAK PROBLEM. *AK THE FUEL RAIL WAS REPLACED DUE TO THE LEAK BETWEEN THE TWO INJECTORS. *SCC *JB

MY CAR IS A 1997 OLDSMOBILE AURORA, 59,000.00 MILES. RECENTLY HAD A FUEL LINE LEAK, SO BAD IT WAS DRIPPING FROM UNDER MY CAR. COULD HAVE BEEN SERIOUS PROBLEMS, BUT HAD IT TAKEN TO MY AUTO REPAIR IMMEDIATELY. HE SAID HE HAD NEVER SEEN ANYTHING LIKE IT BEFORE. REPAIRS AROUND $2000.00 , I HAVE RECEIPTS. *LA

FUEL SPRAYING FROM SMALL HOLES IN PLASTIC SECTIONS OF THE FUEL RAIL ASSEMBLY. GASOLINE WAS ALL OVER THE TOP OF THE ENGINE, WHICH IN MY OPINION IS NOT VERY SAFE. NOT TO MENTION THE PUDDLES OF GASOLINE THAT WERE BEING LEFT BEHIND ON THE GROUND DUE TO THIS LEAK. WE FIXED THIS PROBLEM IN HOUSE, AND BEING THAT THIS PROBLEM SEEMS TO BE AT THE DEFAULT OF THE MANUFACTURER, WE WOULD LIKE A REFUND FOR THE SERVICE PREFORMED NOT ONLY FOR THIS AUTOMOBLIE, BUT ALSO FOR THE TWO OTHER 1997 OLDSMOBLIE AURORA'S THAT WE OWN. A RESPONSE TO THIS COMPLAINT WOULD BE EXTREMELY GRATIFYING. THANK YOU FOR YOUR CONCERNS KEN SCHIRMANG

THE VEHICLE WAS PARKED IN THE GARAGE. THE DRIVER BEGAN TO SMELL GAS FUMES THROUGHOUT THE HOUSE. TOOK VEHICLE TO THE DEALER. THE DEALER STATED VEHICLE HAD A BAD FUEL RAIL. DEALER BELIEVED THAT IF THE HOUSE FURNACE WAS LIT THEN THE FUMES FROM THE VEHICLE MIGHT HAVE IGNITED A FIRE IN THE HOUSE. *AK

PLASTIC HOSES BETWEEN PRESSURIZED FUEL INJECTORS, CAN RUPTURE CAUSING POSSIBLE ENGINE FIRE/EXPLOSION HAZARD.*AK