1996 OLDSMOBILE CUTLASS Complaints

CONSUMER IS NOT ABLE TO OBTAIN RECALL REPAIR (00V-171), THE RECALL NOTIFICATION STATES THE REPAIR WILL TAKE UP TO SIX MONTHS FOR A REMEDY TO BE AVAILABLE. *MJS

CONSUMER IS NOT SATISFIED WITH RECALL (00V-171), THE REPAIR CAN NOT BE OBTAINED AT THIS TIME WITH THE RISK OF THE AIR BAG DEPLOYING DURING THE WAITING PERIOD, THE AIR BAG CAN NOT BE DISENGAGED WHILE WAITING FOR RECALL REPAIR TO BE COMPLETED. *MJS

MANUFACTURE'S RECALL CAN NOT BE COMPLETED ON THE DRIVERS FRONTAL AIR BAG DUE TO LACK OF PARTS. *ET

VEHCILE SHUTTERS WHEN TRYING TO TAKE OFF FROM A STOP, CONSUMER TOOK VEHICLE TO A MECHANIC, AND HE SAID IT WAS A TRANSMISSION PROBLEM.*AK

WHEN BRAKES WERE APPLIED THEY WOULD SQUEAK. DEALER HAS REPLACED THE PADS AND THE ROTORS.*AK

UPON IMPACT, IN A REAR COLLOSION, DRIVER'S SEAT COLLAPSED INTO THE REAR SEAT, RESULTING IN INJURIES.*AK

ORIGINAL TRANSMISSION FAILURE AT 52,000 MILES. DEALER NOTIFIED AND HAD REPAIRS DONE. CURRENTLY AT 107,000 MILES, TRANSMISSON FAILED AGAIN. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NO LONGER UNDER WARRANTY. *AK *ML

A SECOND TRANSMISSION HAS FAILED AT 56,000 MILES. THERE WAS A TECHNICAL BULLETIN ISSUED IN FEB. 1997, # 67-71-64. OLDSMOBILE DID NOT MAKE ANYONE AWARE OF PROBLEM. WILL NOT FIX PROBLEM BECAUSE OVER WARRANTY PERIOD, THOUGH THEY KNEW OF PROBLEMS WITH THE TRANSMISSION EXISTED. A TRANSMISSION SHOULD LAST WELL OVER 150,000 MILES AND SHOULD NOT HAVE TO BE REPLACED EVERY 52,000 TO 56,000 MILES. THEY SHOULD BE REQUIRED TO NOTIFY ALL OWNERS OF THIS PROBLEM SO IT CAN BE FIXED BEFORE WARRANTY EXPIRES. THEY SHOULD ALSO BE REQUIRED TO FIX ANY TRANSMISSION THAT HAS FAILED, BEACUSE OF THERE SELF DIAGNOSED PROBLEMS. *AK

VEHICLE WAS PARKED WITH WINDOW ON DRIVER'S SIDE DOWN. SIX HOURS LATER, VEHICLE'S DOOR WAS ON FIRE BEHIND THE PANEL. DRIVER'S DOOR LOCK MECHANISM, WHICH USED A REMOTE CONTROL, CAUGHT ON FIRE. THE KEY WAS NOT IN THE IGNITION & VEHICLE WAS TURNED OFF.*AK

I PURCHASED THE CAR AT CONGRESSIONAL OLDSMOBILE, THEY COULD NOT FIND OUT WHAT THE PROBLEM WAS AFTER 2 VISITS IN THE MONTH OF JANUARY, 2000. I TOOK THE CAR TO CONGRESSIONAL 2 TIMES, WHERE I PURCHASED THE CAR FROM FIRST. ON FEBRUARY I MADE AN APPOINTMENT WITH POHANKA DEALER, 4601 ST. BARNABAS ROAD, MARLOW HEIGHTS, MD 20748. THEY PUT A DOOR ASSEMBLY IN MY CAR. I HAVE TAKEN MY CAR TO THIS DEALER 7 TIMES AND IT HAS NOT BEEN REPAIRED PROPERLY YET. I HAVE CALL JIMMY HICKS TWICE, HE DOES NOT EVEN RETURN CALLS. THEY USUALLY KEEP MY FROM 1 TO 4 DAYS AND I GET IT BACK AND IT DOES THE SAME AS IT DID, WHEN I BROUGHT IN THE VERY 1ST TIME. THEY PUT PARTS IN THAT DON'T WORK LIKE A MODULE, DOOR HANDLE, TAKE THE DOOR ASSEMBLY OUT AND PUT IT BACK IN. MY DOOR GOT TO THE POINT WHERE I COULD NOT OPEN IT FROM THE DRIVERS SIDE AFTER THE PUT THE DOOR ASSEMBLY IN. MY PROBLEM IS THE INTERIOR LIGHTS COME AT WILL, WHICH INCLUDES THE DOME LIGHT AND LIGHTS UNDER THE DASHBOARD. IF YOU GO OVER A BUMP THEY FLICKER ON AND OFF. I HAVE TO KEEP THE DOME BULB OUT OF THE CEILING AT ALL TIMES, OTHERWISE THE BATTERY WILL RUN DOWN. THE DOME LIGHT IT OUT AS I WRITE THIS COMMENT AND HAS BEEN OUT FOR OVE A MONTH. THERE IS NO DIALOGUE WITH JIMMY HICKS, THE SERVICE MANAGER AT POHANKA. HE SIMPLE WILL NOT RETURN PHONE CALLS. I CALL 3 TIMES IN ONE WEEK, HE DID NOT CALL BACK. I HAVE CALLED GM 6 TIMES AND I VERY DISAPPOINTED WITH ENTIRE SITUATION. NO CUSTOMER SHOULD HAVE TO GO THROUGHT WHAT I HAVE BEEN THROUGH TO GET A CAR REPAIRED PROPERLY. AND TO BE IGNORE IS REALLY POOR TASTE FOR A CUSTOMER SERVICE DEPARTMENT. *AK