1997 OLDSMOBILE CUTLASS SUPREME Complaints

WHILE DRIVING 50 MPH, THE VEHICLE STARTED EXPERIENCING DIFFICULTY WITH THE STEERING. THE CONSUMER STRUGGLED TO STEER THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE RACK AND PINION STEERING SYSTEM. THE MANUFACTURER HAD BEEN INFORMED OF THE PROBLEM. *AK *SCC *JB

WHILE TURNING TO THE LEFT AT 10 MPH THE STEERING WHEEL LOCKED UP. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP. THE DEALER NEVER WAS NOTIFIED. *AK THEY REPLACED THE ENTIRE RACK AND PINION STEERING UNIT, IT FAILED AGAIN ONE MONTH LATER AND THE REPAIR SHOP REALIGNED THE POWER STEERING FLUID LINE. *SCC *JB

THE STEERING LOCKED UP WHICH MADE IT DIFFICULT TO CONTROL THE VEHICLE AS WELL AS TURN CORNERS.*AK THE DEALER REPLACED THE RACK AND PINION ASSEMBLY. *NLM

WHEN PULLING TO THE LEFT OUT OF A PARKING PLACE I NOTICED THAT THE STEERING WHEEL WAS BECOMING INCREASINGLY DIFFICULT TO TURN. EVENTUALLY THE WHEEL WOULDN'T TURN EVEN WITH FORCE. WHILE TRYING TO TURN THE WHEEL A "SQUOOSHING" NOISE WAS HEARD. AFTER A FEW MOMENTS THE STEERING WHEEL DID TURN, BUT WITH EXTREME DIFFICULTY, AND I IMMEDIATELY WENT STRAIGHT HOME (APPROXIMATELY 14 MILES). DURING THAT TIME I DID NOT MAKE ANY ABRUPT TURNS AND WAS VERY CAUTIOUS DRIVING ONLY 45 MPH AT THE MAXIMUM. UPON REACHING HOME I CONTACTED THE LOCAL GM DEALERSHIP FOR SERVICE, SINCE THE CAR WAS UNSAFE TO BE DRIVEN ANY MAJOR DISTANCE. AFTER THE CAR WAS INSPECTED I WAS TOLD THE RACK AND PINION WAS DEFECTIVE AND NEEDED TO BE REPLACED IN ORDER FOR THE CAR TO BE OPERABLE. I DON'T FEEL THAT THIS ITEM SHOULD HAVE FAILED AT 6 YEARS SINCE THE CAR HAS BEEN REGULARLY AND PROPERLY MAINTAINED. I ALSO FEEL THAT THIS REPAIR SHOULD BE FULLY REIMBURSED BY THE MANUFACTURER SINCE THIS IS A SAFETY ISSUE. *LA

WHILE DRIVING AND WITHOUT WARNING STEERING WHEEL LOCKED UP. DEALER REPLACED RACK AND PINION AND RIGHT AXLE.*AK THE VEHICLE WAS TAKEN TOT HE DEALER WHERE THEY FOUND THE LOWER PINION BEARING DAMAGED, DUST CAP MISSING, POWER STEERING PUMP LEAKING, SERPENTINE BELT CRACKED AND THE RIGHT AXLE BOOT TORN, WHICH CAUSED AXLE NOISE. THE DEALER REPLACED THE RACK AND PINION, AXLE SEAL, REPLACED AND RESEALED THE POWER STEERING PUMP, REPLACED THE SERPENTINE BELT AND FLUSHED THE BRAKE AND POWER STEERING FLUID. THE LOWER INTAKE MANIFOLD LEAKED AT THE LEFT REAR. THE BRAKE HOSE WAS TWISTED. THE DEALER REPLACED THE HOSE. *TS *NLM

PROBLEMS WITH SMOKE COMING FROM UNDERNEATH DASH. REQUEST INFORMATION ON VEHICLE AS FAR AS ACCURATE MILEAGE, LEMON CHECK AND RECALL CHECK.*MR DEALER REFUSED TO LET CONSUMER TRADE IN THE VEHICLE OR GIVE HER ANSWERS TO HER QUESTION. IN ADDITION, SHE REQUESTED INFORMATION ON ANY ACCIDENTS/RECALLS ON THE VEHICLE. *PH THE CONSUMER STATED THE VEHICLE JUST STOPPED ON THE HIGHWAY. *JB

CONSUMER STATED WHILE DRIVING STEERING FAILED WHEN WHEEL WAS TURNED TO THE LEFT. DEALER DIAGNOSED THAT RACK AND PINION HAD FAILED AND CONSUMER HAD REPLACED. TS *TT

VEHICLE BACKED OUT OF A PARKING PLACE, AND WHEN I BEGAN TO MOVE FORWARD THE STEERING WHEEL WOULDN'T TURN, EVEN WITH FORCE. A "SQUOOSHING" NOISE WAS HEARD. AFTER A MOMENT, THE STEERING WHEEL AGAIN WOULD TURN SO I WENT STRAIGHT HOME (APPROX. 1 1/2 MILES). HAD CAR IN SHOP NEXT DAY FOR REPAIR AND WAS TOLD RACK & PINION BAD. DEALERSHIP SAID MFGR NOT RESPONSIBLE DUE TO AGE OF CAR. I DON'T FEEL THIS ITEM SHOULD'VE FAILED AT ONLY 5 YRS AND LESS THAN 100K MILES.*AK

CONSUMER WAS TRAVELING 40-45MPH WHEN VEHICLE WANDERED TO THE LEFT 3-4 FEET INTO OTHER LANE, DEALER FOUND A BROKEN WELD ON THE LOWER SUB FRAME CRADLE THAT CONNECTS THE RACK AND PINION STEERING TO FRAME, THE BROKEN WLED CAUSED THE STEERING MOUNTING BUSHINGS TO WEAR OUT PREMATURELY, CAUSING A LOSS OF STEERING. *SLC

WHILE TRYING TO USE REAR LAP&SHOULDER BELT UNITS THEY LOCKED UP. CONSUMER THEN TRIED REAR DRIVER'S SIDE LAP&SHOULDER BELT, AND BUCKLE WAS BROKEN. *AK THE MIDDLE LAP BELT DOES NOT HOLD A CHILD CAR SEAT. *YH