1998 OLDSMOBILE INTRIGUE Complaints

I HAVE A RECORD OF ALL THE REPAIRS, DATES AND MILLAGE. I HAVE FOUND MANY PEOPLE ON THE INTERNET WITH THE SAME PROBLEM.

REAR RESTRAINTS DO NOT RETRACT, CAUSING THE OCCUPANTS TO BE UNRESTRAINED. RECALL 00V044000 HAS BEEN ISSUED ON VEHICLE'S MAKE/MODEL ; HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO THE VIN.*AK THE REAR SHOULDER HARNESS ARE RETRACTED, BUT DO NOT RELEASE TO BE USEABLE, CONDITION EXISTS ON BOTH THE LEFT AND RIGHT REAR PASSENGER RESTRAINTS. *YH

CONSUMER HAS TO STRAIGHTEN OUT SEAT BELT BEFOR IT WILL RECLINE BACK UP INTO RETRACTOR. *AK

REAR SEAT SHOULDER BELTS TWIST, ALLOWING THE WEBBING TO JAM IN THE RETRACTOR WHEN THE SHOULDER BELT WEBBING BECOMES JAMMED IN THE RETRACTOR. DEALER HAS ATTEMPTED TO REPAIR WITHOUT SUCCESS. *AK *ML

STEERING COLUMN RIGHT SIDE WAS KNOCKING AND FIXED 1YR.AGO, NOW LEFT SIDE IS KNOCKING, CONSUMER FEELS THIS IS A SAFETY PROBLEM. *ET

WE HAVE HAD ONGOING ISSUES WHERE THE PASSENGER AND DRIVER SEAT BELTS (5 TOTAL) DO NOT EXTEND OR RETRACT PROPERLY. THE DEALER CONTINUES TO BLAME THE USER ALTHOUGH THEY DID REPLACE ONE MECHANISM AS IT WOULD NO LONGER RETRACT OR EXTEND. WE HAVE TAKEN IT IN SEVERAL TIMES AS WELL AS CALLED THE OLDS CUSTOMER SERVICE TO FILE A COMPLAINT. THEY REFUSE TO DO ANYTHING MORE. THEY ALSO TELL ME TO LEARN HOW TO USE THEM! HOW CAN GUESTS AS WELL AS MY FAMILY MEMBERS ALL HAVE THE SAME ISSUE? MANY TIMES WE ARE UNABLE TO USE THE SEAT BELTS AS WE CAN NOT GET THEM TO MOVE IN OR OUT TO PUT THEM ON. THE DEALER AND CUSTOMER SERVICE LINE STATED THAT THE SEAT BELT ISSUE WAS COMMON AMOUNG OLDS AND CADILACS. I DON'T FEEL THAT THE MANUFACTURER IS SOLVING THIS ISSUE BY LETTING BE A COMMON ISSUE! SEAT BELTS SHOULD FUNCTION. PLEASE ALSO NOTE THAT WE HAVE A SATURN (1999) THAT HAS NEVER HAD AN ISSUE AS WELL AS DROVE A CHRYSLER K CAR FOR 10 YEARS WITHOUT A SEAT BELT INCIDENT. I RESENT THE DEALER AND CUSTOMER SERVICE DEPARTMENT FOR OLDSMOBILE INFERRING THAT WE WERE THE ISSUE AND NEEDED TO LEARN HOW TO USE A SEAT BELT. THEY DID NOT DENY THAT THEY DIDN'T RETRACT OR EXTEND PROPERLY. ALSO PLEASE NOTE THAT WHILE THE SEAT BELT IS IN PLACE THAT THEY OFTEN TIGHTEN UP TO A VERY FIRM HOLD AND DON'T RELEASE. THIS IS DANGEROUS FOR MY 14 YEAR OLD AND ANYONE WHO IS WEARING THEM.

CAR WAS STOPPED AND WAITING TO MAKE A LEFT HAND TURN. WAS REAR-ENDED BY A TRACTOR-TRAILER GOING 50-55 MPH. WHEN CAR WAS STRUCK, IT WAS PUSHED ACROSS HIGHWAY AND STRUCK GUARDRAIL AT MORE THAN 10 MPH, ACCORDING TO WITNESS. NEITHER FRONT AIRBAG DEPLOYED. POSSIBLE DEFECT EITHER IN SYSTEM, ITSELF, OR IN MFG. PROCESS??*AK

THE STEERING RACK AND PINON HAS BEEN REPLACED 3 TIMES WITHIN 20,414 MILES , LAST REPLACED AT 20,414 MILES, MY WARRANTY EXPIRES IN NOV. 2000 AND WILL HAVE TO PAY 900.00 DOLLARS FOR THE NEXT REPLACEMENT WHICH I AM SURE IT WILL NEED. . BRAKE ROTORS WERE RESURFACED AT 9256 MILES AND ARE BAD AGAIN AT 20,414 BUT THE DEALER AND GM CUSTOMER SERVICE SAID THAT THIS WAS NORMAL WEAR AND THE DEALER SAID IT IS BEYOND THEIR WARRANTY AND WILL NOT RESURFACE THE ROTORS AGAIN BUT WILL RESURFACE FOR 288.00 DOLLARS. THE BRAKES SHUTTER WHEN THEY GET WARM AND CAUSES SEVER VIBRATION WHEN BRAKING HARD. BOTH THESE PROBLEMS APPEAR TO BE A MANUFACTURES DEFECT AS OTHER OWNERS ARE HAVING SIMULAR DEFECTS.*AK

MOTOR PACK ,WHICH IS A MAJOR COMPONENT WITHIN ABS. ALSO, PULSATES. BRAKES HAVE FAILED, CAUSING ABS TO BE INOPERATE.PLEASE PROVIDE FURTHER INFORMATION.*AK

THIS IS THE THIRD TIME THAT THE STEERING RACK AND PINION NEEDS TO BE REPLACED ON THIS CAR. IN TALKING WITH THE SERVICE DEPARTMENT AT LEIDY'S IN MIFFLINTOWN PA, THEY MENTIONED THAT THEY HAVE BEEN FIXING NUMEROUS OLDS INTRIGUE'S STEERING RACKS. THIS APPEARS TO ME TO BE A MANUFACTURE DEFECT THAT NEEDS TO BE ADDRESSED BEFORE SERIOUS INJURIES OR FATALITIES OCCUR. I NO LONGER TRUST THIS CAR TO BE RELIABLE AND WOULD NOT RECOMMEND IT TO ANYONE LOOKING TO BUY. *AK