OPTIMA Complaints
View complaints related to OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 OPTIMA OPUS- GLENFIELD, NY
BRAKES REPLACED TWICE, ROTORS, CALIBERS, BRAKE HOSE, BREAK LINES,STARTER,WINDSHIELD PUMP,AND ALL AT DIFFERENT TIMES! THIS CAR WAS BRANDNEW WHEN I BOUGHT IT AND THIS IS NOT MY FIRST CAR NEW THAT I PURCHASED SINCE I HAVE BEEN DRIVING! I NORMALLY BUY EVERY TWO TO THREE YEARS A NEW CAR AND NEVER HAD MORE PROBLEMS THEN I HAD HAVE WITH THIS ONE AND WONDERED IF ANYONE ELSE HAD SAME ISSUES I AM HAVING WITH IN THIS SHORT TIME FROM REPLACING ONE PART AFTER ANOTHER? TODAY WHICH IS JANUARY 8TH 2015 I WAS COMING HOME AND WHEN I CAME TO A STOP SIGN I HAD NO BREAKS AND AFTER PUTTING EMERGENCY BREAK ON (WHICH BROKE) THE LIGHT CAME ON WHICH SAID BREAKS!! I HAVE NEVER FELT SO UNSAFE IN A CAR THEN I DO WITH THIS ONE. LAST SUMMER OUT FOR A DRIVE MY BACK DRIVER SIDE TIRE AREA WAS SMOKING SO I PULLED OVER AND THOUGHT MY CAR WAS ON FIRE! ONCE AGAIN HAD IT TOWED! IT WAS THE BREAK HOSE SO THEY THOUGHT AND REPLACED IT AND FOUND IT WAS THE CALIBER, I JUST SPENT 3HRS WAITING AT SHOP TO HAVE THAT FIXED AND COME TO THINK OF IT, I'VE SPENT ALOT MORE TIME AT SHOP ON THE OTHER FIXED PARTS, I KNOW CARS NEED THINGS REPLACED FROM WEAR&TEAR BUT GIVE ME A BREAK AND IM NOT LAUGHING ABOUT THIS EITHER! NOW IM OUT OF MY CAR AGAIN AND ASKING FOR RIDES TO WORK AGAIN BECAUSE I HAVE NO BRAKELINES. THANKS SO VERY MUCH FOR MAYBE READING THIS! [XXX] P.S. PLEASE SEND THROUGH MAIL ANY RECALLS BECAUSE I HAVE NEVER GOT ANY! THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2007 OPTIMA OPUS- KALISPELL, MT
WE PURCHASED A FLEET OF 8 25-PASSENGER BUSES FROM NABI, WHO PURCHASED OPITMA BUS. THEY RECEIVED THE BID BECAUSE THEY COULD GUARANTEE DELIVERY BY THE FIRST PART OF JULY. ON AUG 30, THE FIRST BUSES STARTED TO ARRIVE AND CONTINUED COMING IN OVER THE NEXT COUPLE OF MONTHS. 2 OF THE BUSES NEEDED TO REPLACE THE ENGINES THAT BLEW UP ON THE WAY FROM THE FACTORY TO DELIVERY. MULTIPLE AND ONGOING PROBLEMS SIDELINED THE BUSES TO THE POINT WHERE WE COULD NEITHER ACCEPT THEM NOR OPERATE THEM. AFTER TECHNICIANS WORKED ON THE BUSES, WE ACCEPTED THEM BY THE END OF DEC. TO ENABLE NABI TO GET PAID. THROUGH THE MONTH OF JAN, WE CONTINUED TO FINE TUNE THE BUSES. FINALLY, WE STARTED ROAD TESTING THEM ON FEB. 19. ON MARCH 21, ONE OF THE BUSES CAUGHT FIRE AND NEARLY BURNED TO THE GROUND. AFTER DISABLING THE COMPONENT THOUGHT TO BE THE CULPRIT, WE CONTINUED TO ROAD TEST THE BUSES. IN APRIL, WE HAD ANOTHER BUS CATCH FIRE IN A DIFFERENT AREA OF THE BUS. AGAIN, ALL BUSES HAVE BEEN DEADLINED. IN ADDITION, THE NEW BUSES, ALL WITH LESS THAT 4,000 MILES HAVE BEEN TOWED FROM THE OPEN ROAD 4 TIMES WHEN THEY HAVE FAILED. NABI HAS SENT 3 TECHNICIANS OUT AND THE BUSES CONTINUE TO FAIL. *TR
Source: NHTSA WEB SITE -
2007 OPTIMA OPUS- KALISPELL, MT
WE PURCHASED A FLEET OF 8 25-PASSENGER BUSES FROM NABI, WHO PURCHASED OPITMA BUS. THEY RECEIVED THE BID BECAUSE THEY COULD GUARANTEE DELIVERY BY THE FIRST PART OF JULY. ON AUG 30, THE FIRST BUSES STARTED TO ARRIVE AND CONTINUED COMING IN OVER THE NEXT COUPLE OF MONTHS. 2 OF THE BUSES NEEDED TO REPLACE THE ENGINES THAT BLEW UP ON THE WAY FROM THE FACTORY TO DELIVERY. MULTIPLE AND ONGOING PROBLEMS SIDELINED THE BUSES TO THE POINT WHERE WE COULD NEITHER ACCEPT THEM NOR OPERATE THEM. AFTER TECHNICIANS WORKED ON THE BUSES, WE ACCEPTED THEM BY THE END OF DEC. TO ENABLE NABI TO GET PAID. THROUGH THE MONTH OF JAN, WE CONTINUED TO FINE TUNE THE BUSES. FINALLY, WE STARTED ROAD TESTING THEM ON FEB. 19. ON MARCH 21, ONE OF THE BUSES CAUGHT FIRE AND NEARLY BURNED TO THE GROUND. AFTER DISABLING THE COMPONENT THOUGHT TO BE THE CULPRIT, WE CONTINUED TO ROAD TEST THE BUSES. IN APRIL, WE HAD ANOTHER BUS CATCH FIRE IN A DIFFERENT AREA OF THE BUS. AGAIN, ALL BUSES HAVE BEEN DEADLINED. IN ADDITION, THE NEW BUSES, ALL WITH LESS THAT 4,000 MILES HAVE BEEN TOWED FROM THE OPEN ROAD 4 TIMES WHEN THEY HAVE FAILED. NABI HAS SENT 3 TECHNICIANS OUT AND THE BUSES CONTINUE TO FAIL. *TR
Source: NHTSA WEB SITE -
2007 OPTIMA OPUS- KALISPELL, MT
WE PURCHASED A FLEET OF 8 25-PASSENGER BUSES FROM NABI, WHO PURCHASED OPTIMA BUS. THEY RECEIVED THE BID BECAUSE THEY COULD GUARANTEE DELIVERY BY THE FIRST PART OF JULY. ON AUG 30, THE FIRST BUSES STARTED TO ARRIVE AND CONTINUED COMING IN OVER THE NEXT COUPLE OF MONTHS. 2 OF THE BUSES NEEDED TO REPLACE THE ENGINES THAT BLEW UP ON THE WAY FROM THE FACTORY TO DELIVERY. MULTIPLE AND ONGOING PROBLEMS SIDELINED THE BUSES TO THE POINT WHERE WE COULD NEITHER ACCEPT THEM NOR OPERATE THEM. AFTER TECHNICIANS WORKED ON THE BUSES, WE ACCEPTED THEM BY THE END OF DEC. TO ENABLE NABI TO GET PAID. THROUGH THE MONTH OF JAN, WE CONTINUED TO FINE TUNE THE BUSES. FINALLY, WE STARTED ROAD TESTING THEM ON FEB. 19. ON MARCH 21, ONE OF THE BUSES CAUGHT FIRE AND NEARLY BURNED TO THE GROUND. AFTER DISABLING THE COMPONENT THOUGHT TO BE THE CULPRIT, WE CONTINUED TO ROAD TEST THE BUSES. IN APRIL, WE HAD ANOTHER BUS CATCH FIRE IN A DIFFERENT AREA OF THE BUS. AGAIN, ALL BUSES HAVE BEEN DEADLINED. IN ADDITION, THE NEW BUSES, ALL WITH LESS THAT 4,000 MILES HAVE BEEN TOWED FROM THE OPEN ROAD 4 TIMES WHEN THEY HAVE FAILED. NABI HAS SENT 3 TECHNICIANS OUT AND THE BUSES CONTINUE TO FAIL. *TR
Source: NHTSA WEB SITE -
2007 OPTIMA OPUS- KALISPELL, MT
WE PURCHASED A FLEET OF 8 25-PASSENGER BUSES FROM NABI, WHO BOUGHT OUR OPTIMA BUS. THEY RECEIVED THE BID BECAUSE THEY COULD GUARANTEE DELIVERY BY THE FIRST PART OF JULY. ON AUG. 30, THE FIRST BUSES STARTED COMING IN AND CONTINUED COMING IN OVER THE NEXT COUPLE OF MONTHS. 2 OF THE BUSES HAD TO REPLACE THE ENGINES THAT BLEW UP ON THE WAY FROM THE FACTORY TO DELIVERY. MULTIPLE AND ONGOING PROBLEMS SIDELINED THE BUSES TO THE POINT WHERE WE COULD NOT ACCEPT THEM OR OPERATE THEM. AFTER TECHNICIANS WORKED ON THE BUSES, WE ACCEPTED THEM BY THE END OF DECEMBER TO ENABLE THE COMPANY TO GET PAID. THROUGH THE MONTH OF JAN., WE CONTINUED TO FINE TUNE THE PROBLEMS. FINALLY, WE STARTED ROAD TESTING THEM ON FEB. 19. ON MARCH 21, WE HAD ONE CATCH FIRE AND NEARLY BURN TO THE GROUND. AFTER DISABLING THE COMPONENT THOUGHT TO BE THE CULPRIT, WE CONTINUED TO ROAD TEST THE BUSES. IN APRIL WE HAD ANOTHER FIRE IN A DIFFERENT AREA OF THE BUS. AGAIN ALL BUSES HAVE BEEN DEADLINED. IN ADDITION, THE NEW BUSES, ALL WITH LESS THAN 4,000 MILES, HAVE BEEN TOWED FROM THE OPEN ROAD 4 TIMES WHEN THEY HAVE FAILED. NABI HAS SENT 3 TECHNICIANS OUT AND THE BUSES CONTINUE TO FAIL. *TR
Source: NHTSA WEB SITE -
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2007 OPTIMA OPUS- KALISPELL, MT
WE PURCHASED A FLEET OF 8 25-PASSENGER BUSES FROM NABI, WHO BOUGHT OUR OPTIMA BUS. THEY RECEIVED THE BID BECAUSE THEY COULD GUARANTEE DELIVERY BY THE FIRST PART OF JULY. ON AUG. 30, THE FIRST BUSES STARTED COMING IN AND CONTINUED COMING IN OVER THE NEXT COUPLE OF MONTHS. 2 OF THE BUSES HAD TO REPLACE THE ENGINES THAT BLEW UP ON THE WAY FROM THE FACTORY TO DELIVERY. MULTIPLE AND ONGOING PROBLEMS SIDELINED THE BUSES TO THE POINT WHERE WE COULD NOT ACCEPT THEM OR OPERATE THEM. AFTER TECHNICIANS WORKED ON THE BUSES, WE ACCEPTED THEM BY THE END OF DECEMBER TO ENABLE THE COMPANY TO GET PAID. THROUGH THE MONTH OF JAN., WE CONTINUED TO FINE TUNE THE PROBLEMS. FINALLY, WE STARTED ROAD TESTING THEM ON FEB. 19. ON MARCH 21, WE HAD ONE CATCH FIRE AND NEARLY BURN TO THE GROUND. AFTER DISABLING THE COMPONENT THOUGHT TO BE THE CULPRIT, WE CONTINUED TO ROAD TEST THE BUSES. IN APRIL WE HAD ANOTHER FIRE IN A DIFFERENT AREA OF THE BUS. AGAIN ALL BUSES HAVE BEEN DEADLINED. IN ADDITION, THE NEW BUSES, ALL WITH LESS THAN 4,000 MILES, HAVE BEEN TOWED FROM THE OPEN ROAD 4 TIMES WHEN THEY HAVE FAILED. NABI HAS SENT 3 TECHNICIANS OUT AND THE BUSES CONTINUE TO FAIL. IN ADDITION, THE SERIAL ENGINE NUMBER FOR THIS BUS BELONGS TO ANOTHER AGENCY. *TR
Source: NHTSA WEB SITE -
2007 OPTIMA OPUS- KALISPELL, MT
WE PURCHASED A FLEET OF 8 25-PASSENGER BUSES FROM NABI, WHO BOUGHT OUR OPTIMA BUS. THEY RECEIVED THE BID BECAUSE THEY COULD GUARANTEE DELIVERY BY THE FIRST PART OF JULY. ON AUG. 30, THE FIRST BUSES STARTED COMING IN AND CONTINUED COMING IN OVER THE NEXT COUPLE OF MONTHS. 2 OF THE BUSES HAD TO REPLACE THE ENGINES THAT BLEW UP ON THE WAY FROM THE FACTORY TO DELIVERY. MULTIPLE AND ONGOING PROBLEMS SIDELINED THE BUSES TO THE POINT WHERE WE COULD NOT ACCEPT THEM OR OPERATE THEM. AFTER TECHNICIANS WORKED ON THE BUSES, WE ACCEPTED THEM BY THE END OF DECEMBER TO ENABLE THE COMPANY TO GET PAID. THROUGH THE MONTH OF JAN., WE CONTINUED TO FINE TUNE THE PROBLEMS. FINALLY, WE STARTED ROAD TESTING THEM ON FEB. 19. ON MARCH 21, WE HAD ONE CATCH FIRE AND NEARLY BURN TO THE GROUND. AFTER DISABLING THE COMPONENT THOUGHT TO BE THE CULPRIT, WE CONTINUED TO ROAD TEST THE BUSES. IN APRIL WE HAD ANOTHER FIRE IN A DIFFERENT AREA OF THE BUS. AGAIN ALL BUSES HAVE BEEN DEADLINED. IN ADDITION, THE NEW BUSES, ALL WITH LESS THAN 4,000 MILES, HAVE BEEN TOWED FROM THE OPEN ROAD 4 TIMES WHEN THEY HAVE FAILED. NABI HAS SENT 3 TECHNICIANS OUT AND THE BUSES CONTINUE TO FAIL. *TR
Source: NHTSA WEB SITE -
2007 OPTIMA OPUS- KALISPELL, MT
WE PURCHASED A FLEET OF 8 25-PASSENGER BUSES FROM NABI, WHO BOUGHT OUR OPTIMA BUS. THEY RECEIVED THE BID BECAUSE THEY COULD GUARANTEE DELIVERY BY THE FIRST PART OF JULY. ON AUG. 30, THE FIRST BUSES STARTED COMING IN AND CONTINUED COMING IN OVER THE NEXT COUPLE OF MONTHS. 2 OF THE BUSES HAD TO REPLACE THE ENGINES THAT BLEW UP ON THE WAY FROM THE FACTORY TO DELIVERY. MULTIPLE AND ONGOING PROBLEMS SIDELINED THE BUSES TO THE POINT WHERE WE COULD NOT ACCEPT THEM OR OPERATE THEM. AFTER TECHNICIANS WORKED ON THE BUSES, WE ACCEPTED THEM BY THE END OF DECEMBER TO ENABLE THE COMPANY TO GET PAID. THROUGH THE MONTH OF JAN., WE CONTINUED TO FINE TUNE THE PROBLEMS. FINALLY, WE STARTED ROAD TESTING THEM ON FEB. 19. ON MARCH 21, WE HAD ONE CATCH FIRE AND NEARLY BURN TO THE GROUND. AFTER DISABLING THE COMPONENT THOUGHT TO BE THE CULPRIT, WE CONTINUED TO ROAD TEST THE BUSES. IN APRIL WE HAD ANOTHER FIRE IN A DIFFERENT AREA OF THE BUS. AGAIN ALL BUSES HAVE BEEN DEADLINED. IN ADDITION, THE NEW BUSES, ALL WITH LESS THAN 4,000 MILES, HAVE BEEN TOWED FROM THE OPEN ROAD 4 TIMES WHEN THEY HAVE FAILED. NABI HAS SENT 3 TECHNICIANS OUT AND THE BUSES CONTINUE TO FAIL. *TR
Source: NHTSA WEB SITE -
2007 OPTIMA OPUS- KALISPELL, MT
WE PURCHASED A FLEET OF 8 25-PASSENGER BUSES FROM NABI, WHO BOUGHT OUR OPTIMA BUS. THEY RECEIVED THE BID BECAUSE THEY COULD GUARANTEE DELIVERY BY THE FIRST PART OF JULY. ON AUG. 30, THE FIRST BUSES STARTED COMING IN AND CONTINUED COMING IN OVER THE NEXT COUPLE OF MONTHS. 2 OF THE BUSES HAD TO REPLACE THE ENGINES THAT BLEW UP ON THE WAY FROM THE FACTORY TO DELIVERY. MULTIPLE AND ONGOING PROBLEMS SIDELINED THE BUSES TO THE POINT WHERE WE COULD NOT ACCEPT THEM OR OPERATE THEM. AFTER TECHNICIANS WORKED ON THE BUSES, WE ACCEPTED THEM BY THE END OF DECEMBER TO ENABLE THE COMPANY TO GET PAID. THROUGH THE MONTH OF JAN., WE CONTINUED TO FINE TUNE THE PROBLEMS. FINALLY, WE STARTED ROAD TESTING THEM ON FEB. 19. ON MARCH 21, WE HAD ONE CATCH FIRE AND NEARLY BURN TO THE GROUND. AFTER DISABLING THE COMPONENT THOUGHT TO BE THE CULPRIT, WE CONTINUED TO ROAD TEST THE BUSES. IN APRIL WE HAD ANOTHER FIRE IN A DIFFERENT AREA OF THE BUS. AGAIN ALL BUSES HAVE BEEN DEADLINED. IN ADDITION, THE NEW BUSES, ALL WITH LESS THAN 4,000 MILES, HAVE BEEN TOWED FROM THE OPEN ROAD 4 TIMES WHEN THEY HAVE FAILED. NABI HAS SENT 3 TECHNICIANS OUT AND THE BUSES CONTINUE TO FAIL. *TR
Source: NHTSA WEB SITE