PETERBILT Complaints
View complaints related to PETERBILT. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 PETERBILT 320- ST. PETE BEACH, FL
THE 2010 PETERBILT 320 GARBAGE TRUCK WAS RETURNING FROM THE WASTE DISPOSAL SITE. THE DRIVER APPLIED THE BRAKES AND THE BRAKE PEDAL BROKE OFF THE MOUNTING BRACKETS THAT SECURES THE BRAKE PEDAL TO THE FLOOR AND THE PETAL FELL OVER SIDEWAYS, RESULTING IN THE LOSS OF BRAKING ABILITY FOR THE TRUCK. THE TWO VERY SMALL BRACKETS, ONE ON EACH SIDE OF THE BRAKE PEDAL WHICH HAS A ROD IN THE BOTTOM THE GOES THROUGH THE PEDAL AND INTO EACH BRACKET WHICH PETERBILT CALLS A BEARING. THE BRACKETS (BEARINGS) BOTH DETERIORATED AS THEY ARE MADE OF A VERY LIGHT POT METAL TYPE MATERIAL AND WHEN THE BRAKE WAS APPLIED BROKE INTO SEVERAL PIECES. THE TRUCK WAS PUT INTO SERVICE IN OCTOBER 2010, LESS THAN 2 YEARS AGO. WE ALSO HAVE ANOTHER PETERBILT 320 THAT HAS THE SAME COMPONENTS THAT ARE ALSO DETERIORATING. I WENT TO THE DEALER AND GOT REPLACEMENT BRACKETS (BEARINGS) WHICH ARE MADE OF A HEAVER STEEL TYPE MATERIAL BUT THE BRACKETS (BEARINGS) ARE STILL OF THE SAME STYLE WHICH ARE VERY SMALL AND I BELIEVE WITH THE FORCE THAT A DRIVER USES ON ANY BRAKE PETAL THESE SHOULD BE OF A HEAVIER TYPE CONSTRUCTION AND SIZE. I BELIEVE AT A MINIMUM THAT ALL PETERBILT 320'S WITH THESE STYLE BRACKETS (BEARINGS) SHOULD BE RECALLED AND THE NEW HEAVIER MATERIAL BRACKETS (BEARINGS) BE INSTALLED UNTIL THE WHOLE ASSEMBLY IS RESIGNED TO A HIGHER AND MORE RELIABLE STANDARD AND REPLACED ON ALL OF THESE TRUCKS. I DO HAVE THE OLD PIECES AND PICTURES OF THEM THAT I COULD SEND YOU.
Source: PORTABLE SAFETY COMPLAINT FORM -
2008 PETERBILT 389- KATY , TX
THE DPF REGENERATION, TODO EL SISTEMA QUE HAN PUESTO EN ESTE TIPO DE CAMIONES ( C-15 ) CATTERPILLAR, HA SALIDO MUY MALO DE FACTORIA, ESTE TIPO DE CAMIONES CON TANTOS SENSORES, OCASIONAN QUE EL CAMION SE APAGUE, Y SE ESTA VOLVIENDO UN GRAN PROBLEMA PARA LA SEGURIDAD DEL CONDUCTOR, COMO PARA LAS CARRETERAS MISMAS, EJ; EL CAMION VA A CIERTA VELOCIDAD Y DE UN MOMENTO A OTRO SE FRENA Y SE APAGA, OCASIONANDO INCERTIDUMBRE EN EL CONDUCTOR, PUES ESTO PUEDE OCASIONAR UN GRAN ACCIDENTE, FUERA DE LOS ALTOS COSTOS QUE OCASIONA CADA VEZ QUE SE LLEVA A LOS DEALER DE LA PETTERBILT, ESOS DEALER NO SOLUCIONAN EL PROBLEMA SOLO TRATAN DE ADIVINAR QUE ES LO QUE TIENE, PERO NO DAN SOLUCION ALGUNA A ESTE DANO, LA CATTERPILLAR POR SU PARTE NO HA QUERIDO ATENDER LAS LLAMADAS, Y EN EL CASO DE NOSOTROS EL COSTOS ES MUY ALTO DE COMPRA PUES FUERON APROX $153MIL DOLARES, ES MAS LO QUE MANTIENE ESE CAMION FUERA DE SERVICIO QUE LO QUE NOS ESTA LUCRANDO. POR FAVOR ES URGENTE QUE REVISEN ESTOS TIPOS DE CAMIONES, SOMOS MUCHAS LAS FAMILIAS QUE NOS ESTAMOS PERJUDICANDO POR EL PROBLEMA DE FACTORIA DE ESTE CAMION. EL SISTEMA DE REGENERATION NO FUNCIONA COMO DEBERIA DE FUNCIONAR, DIJERON QUE ESTE TIPO DE CAMION NUNCA IBA VOTAR HUMO POR LAS PIPAS PERO ESTAN NEGRAS DEL HUMO, ES UN C-15 TRUCK (SDP07787) ENGINE SERIAL NUMBER ECM SERIAL NUMBER 21176320RA MAKE: PETTERBILT YEAR: 2008 MODEL:C-15 CATERPILLAR: PROBLEMA: ENGINE- THE DPF REGENERATION, ELECTRONIC, ALTO CONSUMO DE DIESSEL ( 3.5 MILLAS X GALONS). *TR
Source: NHTSA WEB SITE -
2005 PETERBILT 379- TOLEDO, OH
2005 PETERBILT 379, UNIT 1 WAS TRAVELING EASTBOUND ON THE OHIO TURNPIKE IN THE MIDDLE LANE WHEN HIS TRUCK CAUGHT FIRE FROM UNDERNEATH THE FRONT HOOD NEAR THE ENGINE. UNIT 1 THEN DROVE TO THE SOUTH SIDE OF THE SHOULDER WHERE HE PUT THE FIRE OUT. *BF OIL LEAKED FROM UNDERNEATH THE HOOD. (OHIO TRAFFIC CRASH REPORT # 10-0302-90)*JB
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
1994 PETERBILT 379- MILWAUKEE, WI
1994 PETERBILT 379, UNIT 1 WAS EASTBOUND IN THE RIGHT LANE OF IR-76 OHIO TURNPIKE. THE LEFT REAR TRAILER TIRES OF UNIT 1 CAME OFF DAMAGING THE TRAILER.*BF THE LUG NUTS HAD SHEARED OFF. (OHIO TRAFFIC CRASH REPORT # 10-0249-91) *JB
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
2007 PETERBILT 379- FORT WORTH, TX
AFTER GETTING 2007 PETERBILT WASHED I LEFT WASH BAY TO LET TRUCK DRY. I SHUT THE ENGINE OFF. UPON STARTING THE ENGINE I SAW SMOKE COMING FROM RIGHT WHEEL WELL. I IMMEDIATELY SHUT THE ENGINE OFF. HOOD STARTED TO BUCKLE FROM HEAT. I RAISED HOOD AND FIRE WAS LOCATED NEAR LEFT SIDE OF FIREWALL. I GOT FIRE EXTINGUISHER OUT AND PUT OUT FIRE. FUEL LINE HAD RUBBED A HOLE IN IT BY RUBBING AGAINST A LARGE POWER CABLE. FUEL LEAKED AND SPARK FROM POWER CABLE IGNITED FUEL. THE TRUCK IS A 2007 -379 WITH A CATERPILLAR ENGINE. THE TRUCK HAS 300,000. DEALERSHIP TOLD ME TUFF. THIS IS A COMMON PROBLEM ON PETERBILTS AND NEEDS TO BE INVESTIGATED. I AM GLAD I DID NOT WAKE UP TO FIND THE CAB ENGULFED IN FIRE. *TR
Source: NHTSA WEB SITE -
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2005 PETERBILT 379- WEST NEWTON, PA
TL* THE CONTACT OWNS A 2005 PETERBILT CONVENTIONAL 379. THE CONTACT NOTICED THAT THE FAN HUB WAS FRACTURED. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED. APPROXIMATELY TWO YEARS EARLIER, THE FAN HUB WAS REPLACED BUT BECAME FRACTURED AGAIN. THE VEHICLE WAS AT AN AUTHORIZED DEALER BEING REPAIRED. THE CURRENT MILEAGES WAS 490,000 AND THE FAILURE MILEAGE WAS 200,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 PETERBILT 387- LEMONT, IL
2005 PETERBILT 387. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS *TGW THE CONSUMER STATED PRIOR TO THE RECALL, HE HAD TO FIX SEVERAL OIL LEAKS ON THE TRUCK AND INCURRED COSTLY EXPENSES. THE TRUCK HAD TO BE TOWED DUE TO A HOLE IN THE VVA OIL LINE. *JB
Source: CONSUMER LETTER -
2007 PETERBILT 386- YOUNGSTOWN, OH
2007 PETERBILT 386, DRIVER PULLED TO THE EMERGENCY PULL OFF AND NOTICED THAT HIS BRAKES WERE ON FIRE. *BF (OHIO TRAFFIC CRASH REPORT # 10-0452-90*JB UPDATED 09/13/10*BF
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
2005 PETERBILT 379- LAKE ALFRED, FL
2005 PETERBUILT 379, UNIT 2 HAD A BLOWOUT ON THE TRAILER. DEBRIS FROM THE FAILURE STRUCK UNIT 1 CAUSING DAMAGE. *BF (OHIO TRAFFIC CRASH REPORT # 10-0359-91)*JB UPDATED 08/06/10 *BF
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
2000 PETERBILT 379- AUGUSTA, WI
2000 PETERBILT 379 UTILITY TRAILER WHEEL BEARING CAUGHT ON FIRE. *BF (OHIO TRAFFIC CRASH REPORT # 10-0205-89)*JB UPDATED 08/05/10 *BF UPDATED 9/1/10 *CN THE CONSUMER STATED THE BEARINGS WENT DRY AND STARTED A GREASE FIRE, NOT THE TIRES. UPDATED 09/1/410
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE